I give a 5-star rating for our new roof. Nancy…read moreDeerpath Rd. Lake Geneva

This company is by far the best I have ever dealt with. They came promptly when called for an…read moreestimate. They gave us a fair estimate within a few days. We had an appointment for our roof within 2 weeks. They were professional and really nice guys that did a great job and cleaned up before they left. Best contractor we have ever had.

I hired Assurance Roofing to complete roofing work on my property. After the work was finished, an…read moreinspection identified standing water on the roof, which was documented in writing. My insurance carrier declined to continue coverage due to this condition. I contacted Assurance Roofing regarding the issue, but the problem was not corrected. During this process, I verified through state licensing records that Assurance Roofing did not hold an active contractor license. Independent inspectors and my insurance provider confirmed the same issue: improper drainage resulting in water pooling on the roof. These statements reflect the documented facts of my experience with Assurance Roofing.

Above expectations, excellent workmanship, professional AND thoughtful!! They cleaned up so well…read morethat you can't even tell that there was roofing done! Wish I could give them 10 stars!!!!

Replacement of Whole House Aging Roof in Elkhorn area.. We were pleased with the recent work done…read moreby a local company, All Seasons Roofing and Chimney. The Installation team consisted of Luis, Chad, Riccardo, and Gustavo led by Rick. It involved tear off of two layers of shingles, new ridge vents, gutter aprons and pipe flashings. The team was timely, worked hard, and cleaned up well each day they were on site. Brandi , Office manager was also pleasant to work with. We have also been happy with their Chimney Sweep service as well

I hired them a few months back after the April 17th 2026 storm. Honestly I decided on them cause…read moreJOE had his dog with, lol.. When they did show up months later. It was Joe and a crew of non English speaking Mexicans. Plus Chad the job site helper? Chad was fairly helpful very polite . Thou he is given a almost impossible job. I keep a cooler stocked w beverages for the crew, Joe was only here Monday.. The rest of the wk the crew of 4-5 plus Chad. So I had Mexican music playing all day and into the night (830 pm) , I myself was cleaning up these cap staples EVERY day. Pockets full of these green things, in my bird bath, in my zero turn front tire, one of my dog had on stuck to his paw. And stuck in the bottom of my crocs. Poor Chad is expected to do clean up with these magnets .. however the staples have a coating on them so they do not stuck well if at all the the magnet. Poor CHAD tried hard , but these cheap green things were and still are every where . Then Chad showed my photos that the second store floor needed new sheeting( that part of the house is about 100 yrs old I think. Chad stated JOE told him to go buy like 40 sheets of osb. I told CHAD I could run n get it. I have a truck, that way I wont be over charged for the material. NOPE Joe wont allow that. So I was charged time and material?? TIME.. well I have never seen a crew of Mexicans work slower. Honestly They leave here or lunch at a taco truck daily. I even paid for their lunch one day. CHAD said TY however the crew never said thank you or showed any appreciation to the cooler of drinks. I was told that I owed a extra 4K over the $14,555. I already paid. That was for the osb and extra time plus 2 cracked trusses that were sistering in. WHAT no one told me about the trusses. Oh well JOE stated I was not home.. funny he has my # in fact its post at the end of my gated driveway CHAD could see it too. So that all happened Friday,, WHICH they finally managed to get out of here by 5pm. Now I asked JE were the trusses sistering in top to bottom, or just a piece along the crack, He stated top to bottom..BUT JOE never came to check their work. He was busy planning for his 3 wk trip. Well I climbed into the part of that attic.. and as I thought. 1 truss had a small section sister in , not top to bottom. The other truss nothing was done. LOL SO yuppers I called Well Brandi was not sure JOE had time to deal with this cause he was getting ready for his big 3 wks trip..Humm not sure how at is my problem. Anyway he did show up, and I had boards laid down for him in the attic and a light clamped up and I even spray painted the trusses.. See being a 68 yr old woman..well men like to treat me like I am stupid. So oh yes Joe fixed and perfectly . I even stated he should train his Mexicans to do their job as good. I did tell him about the green staple caps. Even the one in my dogs paw, he didnt care, I stated a 12 wk old puppy came in with a piece of that old drip FOAM RUBBER cushion they use on the roof. ( was in her mouth. She could have choked on it or swallowed . and needed surgery or died. His answer ( well why was she doing that) what the heck its a puppy. Yes yes weeks later I am still fining pieces of that stuff. As for the zero turn tire JOE just wanted to patch it.. WTH seriously over 14k I already paid him.. He did not want to paid 40$ for a tire..LOL Now everytime I look up at my 18K roof (still owe 4k) all I see is this hideous bright white flashing that goes up my chimney sides 8-10'.. my shingles are not white, my chimney is not white, my new siding once installed is farm house brown. No one asked me what I wanted and yes I have darker flashing in my pole barn, nope they do as they please.. and hand you a extra bill for 4k. Oh wait I called the office , but JOE out of town..lol They guy stated someone could come spray paint the flashing..lol.. NO I want it removed and redone..code is 4-6 inches not 8-10. And why does JOE feel he should ask way more for extras,, yet when is comes to the client ( customer) I should be offered a patched tire and a can of spray paint. I hung up on his stand in. Have to wait for JOE to return from his 3 wks vacation.. Must be nice huh. oh I almost forgot , I asked JOE if the use those staple caps to hold down ice and water shield and the synthetic underlayment . Oh no they use NAIL CAPS.. Funny cause I have not found any of those here after the roofer left. Humm makes cha wonder huh.. I cant say if the did a good job roofing.. my gut is they cut corner as much as they could. Cause we all know you cant see what under the shingles til its too late and by then your warranty on the labor is long gone. But CHAD was always hard working and very kind. Hope you had a great vacation JOE, Im sure I will be hearing from you ..

Luna replaced my roof in July of 2021 with Owen's Corning TruDefinition architectural shingles…read more Ran across my statement and thought Better late than never with a review. As I recall, Luna and their team were amazing to work with, very prompt with initial inquiry, finished work on time, cleaned everything as promised and were respectful by covering bushes, doorways, light fixtures. A female employee which I believe was a family member came out to inspect final work and to get my approval.....nice touch. Highly recommend!

Fast, professional and quality. Happy customer! Recommend to anyone looking to have work done on…read moretheir roof.

Extremely disappointing customer service and communication…read more Our experience with this company was unfortunately very frustrating from beginning to end. The main gentleman we worked with repeatedly scheduled times to come out and inspect our roof, but failed to show up on three separate occasions. He eventually came out unexpectedly and unannounced, and the only reason we knew he was there was because we heard footsteps on our roof. After the inspection, we discussed the roofing color and the work we wanted completed. He told us that he would order the necessary materials and that it would take approximately a month for everything to arrive, after which they would begin the roof repair. About three weeks later, we reached out for an update. He did not respond, so we followed up again a few days later to ask whether the materials had arrived. He then told us that he hadn't realized we wanted him to confirm the order and actually place the order for the materials, despite our previous text messages clearly documenting that we had confirmed everything. We also attempted to call multiple times, but he rarely answered. After waiting another several weeks, we reached out again regarding the status of our roof repair. It took several days to receive a response, but we were eventually told that the materials had arrived and that he would be out to complete the work in "a couple of weeks." A couple of weeks passed, and once again, our calls and messages went unanswered. At this point, the lack of communication had unfortunately become a pattern. We continued trying to reach him because, despite the delays and poor communication, we still hoped he would follow through and complete the work. After more than a month and a half of repeated calls and text messages with no response whatsoever, we have come to the conclusion that we have essentially been ghosted. The biggest issue throughout this entire experience has been the complete lack of communication and professionalism. Delays can happen, and we understand that circumstances can change, but simply communicating with your customers and keeping them informed is a basic part of providing good service. Based on our experience, we cannot recommend this company and would give zero stars if that were an option.

From the owner: Always a Family Member on Location, Efficient, Personal One on One Service, Quick, Affordable…read morePrices, Family-Owned, Family-Operated. With over 30 years of experience. Servicing the greater south eastern Wisconsin area. Products: Asphalt Roofs. Services: Roofer, Roofing, Roof Repair. Brands: GAF Timberline

Great customer service. James and his guys were very helpful. They were patient and answered any…read moreand all questions I had. Their work was perfect and very meticulous. I would highly recommend these guys to anyone.

From the owner: We take pride in the quality we provide! Roofing Siding Remodeling LLC offers free estimates and…read morefully insured. We have over 20 years experience in the roofing siding and remodeling industries. We believe in providing superior products with our high quality workmanship to make the vision of your home a reality. We specialize in residential roofing siding and exterior remodeling. Whether its Shingles, Rubber or Steel Roofing, to Vinyl, LP or Hardie Plank Sidings to Gutters, Soffit and Fascia and everything in between we have you covered.

I would highly recommend Castle Rock. Our project ran very smoothly and on time. communication was…read morealways prompt. They were great to work with!

Worked closely with Gary, the company owner and he's an upstanding guy. We had hail damage back in…read more2019 and Gary and his team did an excellent job with the repairs. I'd recommend their service without reservation of any kind!

From the moment I walked in, the staff made me feel welcomed and at ease. The waiting area was…read moreclean, comfortable, and well-organized, which immediately set a positive tone for my visit.

I have used D&S for several years now to do a number of roof repairs as well as general repairs and…read moreremodeling. The roof repairs have been great with no issues and all the remodeling turned out awesome. Everyone who works for Dan is great and friendly. They do great work and at an affordable price. I would highly recommend them to anyone who is looking for repairs.

I've used Serenity Concepts for projects over the last three years. They have resided my house and…read moregarage as well as replaced interior doors and storm doors. Their sales rep is very thorough in explaining their business's capabilities and listens to what you want done. They are very mindful of what you, the customer, expect from the finished project. Their crews have always performed quality work and checked with customer to make sure that everything is being done satisfactorily. I'm always more than satisfied with their workmanship.

Serenity Concepts removed my tree damaged deck and built me a new one, plus replaced the damaged…read moregutter. They promptly returned my phone call requesting an estimate and came out within the week. They were upfront regarding when they would be able to do the project and kept me informed weekly. With the unseasonably warm weather, they were able to complete the project in early March. I was thrilled to get it completed much earlier than anticipated! Both crews knew exactly what needed to be done and were quick and efficient. They took care to not damage the emerging Spring landscape plants and flowers. All debris was removed. Based on my experience with Serenity Concepts, I would recommend them.