I don't know where to start because I find everything is amazing about Luxederm. Got several treatments with Jessica I being coming with her for about 6 years now , she is very professional , and lovely . Keep up the great work !! read more

Luxe Derm Aesthetics - Skin Care Near Me - Palmdale, California

First impression is not good. Office is dark and front desk staff is unfriendly. Rooms don't have proper lighting and needles are left out. I had a horrible experience with lip filler. 3 months in and I still have bruising, sensitivity, and a burning sensation. When I expressed my symptoms and concerns I was dismissed and made to feel crazy. Michelle is not knowledgeable and has a heavy hand. She didn't provide me any help I was left feeling hopeless. 0.5ml is $500 and $250 to dissolve. Priced too high considering the experience felt more like a quick transaction with no follow up care. read more

4 stars because the facility is nice and clean and the staff are excellent. However, I'm including photos of my neck before and after 4 treatments of extremely painful and costly Morpheus 8 on my neck. As you can see, not only did it not improve but it almost looks worse. Extremely disappointed. Perhaps I should have been told I wasn't a good candidate? Perhaps it's just one of those unforseeable outcomes? read more

Luxe Derm Aesthetics - Before - Skin Care Near Me - Palmdale, California

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About 10 months ago I went in for a consultation for acne scars. I was told that the $50 consultation fee would be subtracted from the overall price of the treatment (micro needling, lasering, peels, etc.). They decided that I would be a good fit for the new pico laser that they will be getting in a few weeks but in the meantime they suggested that I buy a retinol product from them for $150 while I wait for them to call me back for an appointment with their pico laser in a couple of weeks. Long behold, I've never gotten a call from them and I was never given a refund of the consultation fee either. I've even inquired to make an appointment recently on their website which went ignored, my calls also went unanswered. I highly suggest everyone to stay away from this place. read more

I've been to lux for almost 2 years now. My last visit was amazing, fun personal and seriously the best visit I've ever had, I mean I always have a good time there with Kayla and the nurses. I'm obsessed with the way Kayla did my lips, they look absolutely beautiful and the filler she recommended the RHA 2 is working out beautifully on my lips. Thank you guys for always being amazing to me when I walk in those doors and walk out Best place in town for filler and Botox! read more

They require an extra consultation appointment to do anything, which is a waste of time. Front desk people are not friendly, office is small in a crappy strip mall, hard to get an appointment, understaffed for estheticians and they're always out of town for extended amounts of time. Plus it's not normal to bruise but this place always does. One of the estheticians is pretty nice & good but there's nothing else good to say about this place, mostly negatives. read more

This was my first visit here, and the staff was awesome. I only got Botox services, but I will return to try other services. Call them to make your appointment treat yourself. read more

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BEWARE of these SCAMMERS! They do not care about the client at all and only want your money. Do yourself a favor and find any other clinic. They essentially STOLE $50 from me. I wish I had read and listened to their low star reviews before I booked an appointment with them. Not once did they inform me that I had to wait 6 weeks from electrolysis before booking me for a laser appointment. I got to my appointment and they immediately turned me away saying they have a 6 week policy without even an acknowledgement or apology for their lack of communication, and still kept the $50 charge! No email, call, voicemail, text or any communication was given by any employee beforehand about this policy, one that is apparently unique to them. I would have been more than happy to wait 6 weeks and have multiple sessions with this business had their customer service not been so atrocious. My time was completely wasted, I asked for a refund and their completely noncompassionate manager Laura tried to blame me for wasting the employees' time?? When it is their job to inform their clients so appointments aren't booked for them for no reason. Any half-decent business would have had no problem to admit their mistake and simply offer the refund, and then I more than likely would have actually even forgiven and gone back, instead Laura argued with me for like 40 minutes, absolutely refused a refund, and lost a customer. read more

My review is only pertaining to rude staff name VICKY OR VICTORIA! I tried to book my first appointment to this place and have to cancel it right away. She is very unprofessional the way she talks to patient. Oh also, if you talk to her, be prepared repeating yourself MANY times lol read more

Went in for a microdermabrasion facial for white heads on nose came out excited thinking I'll see results in my face glowing after the redness and bruising from extraction on nose but nope all that pain and my nose was the same facial didn't really make a difference same appt I got Botox in under eye jelly roll didn't work went in two weeks later for follow up got another unit in one under eye and two in the other under eye with no luck just spent money no results I also got Botox in sides of nose for flaring and didn't work injector wanted to put more Botox in two week follow up and for me to spend more money and might not work again...pretty disappointed gotta drive back to Beverly Hills for my face I always get results there never fails read more

I have waited a couple months to see the final results it Will be 6 months on February and let me start off by saying I'm VERY ! Unhappy with my results . I got my lips done in august of 2021 and I started developing a lump from the filler mainly on the left side bottom lip and a subtle bump on right side including top lip ! My lips are Very uneven it's so embarrassing putting on lipstick ! I did go back for a follow up 3 weeks after I got them done, and Jessica did remove filler but that did not help at all I still have filler it looks uneven . Went back a month ago and they expect me to pay $200+ to inject filler dissolver that's ridiculous on top of the $700 payed. Definitely don't recommend this place if you want to get your lips done ! read more

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I went in 3 times, on the second visit I asked for masetter muscle Botox to slim my face. The possible effects were explained to me. But I think the injector missed the spot when injecting my left masetter because now my smile is slightly longer on one side of my face. The imbalance makes the left cheek look fatter than my right when I smile big. It's not terrible and not the end of the world because the effect will wear off in a couple of months but I am upset that when I went in to show them, they wouldn't acknowledge that it was messed up. To be fair -they also did my 11's and crows feet area with Botox and that turned out beautifully. She also did a very good Botox lip flip. Beware if you're trying to redeem alle points. Last time I asked for some Botox on my forehead and the staff used something else which caused an additional expense for me because I wasn't able to redeem any points. Now my points may expire before I can redeem them. When I asked for details about which areas of my face now have Botox v something else, no one had the decency to pull out my medical chart. They were just guessing. read more

I had an appointment set for 4:30pm. I showed up about 6 minutes early and checked in. I then waited 25 minutes and still was not seen. I left without receiving my service and the front desk ladies did not care at all. This business will gladly cancel your appointment or charge you for being a no call no show if the patient is 25 minutes late but if the roles reverse they could not care less. This business does not put their patients first. read more

I hesitated to write a review for this place because I actually was pleased with the outcome of the procedures I had - lip filler and nasolabial fold filler. My gripe is I've been to other places for botox and such and always have been treated so much better than I have been treated here. It was my first time getting lip filler and I waited for the doctor so long in the back after they put the numbing cream on(well over an hour), that the numbing actually starting wearing off and feeling started returning to my lips which resulted in honestly one of the most painful procedures I've ever had. Thankfully, I only got half a syringe. Despite that, I decided to give them a second try because my lips did turn out nice. When I called to make an appointment for the nasolabial fold filler, I told them I had never had that done before and asked if I needed a consultation. (I have never had an actual consultation with the P.A.) They said they could book both the filler and consultation together. When I showed up, they took me in the back and started putting the numbing cream on my face, I stopped them and asked what exactly they were doing... and are they sure they didn't want to inject my cheeks instead of the actual folds themselves? and I had no idea how many vials they were planning on doing. I was alarmed and confused. The girl asked me, "Oh, you didn't have an amount specified?" I told her I never had it done before and asked for a consultation. The P.A, Jessica, didn't have time for that so she took a picture of my face with a tablet... went and talked to Jessica and then came back and told me what she suggested. That was my consultation... I have definitely never had an experience like that elsewhere.... I went ahead and had it done because I drove quite a ways to come here and didn't want to just leave and pay the "consultation fee.". At least the numbing medication didn't wear off that time. The results were decent and have lasted me awhile. Like others have mentioned the front office staff really do give off a sort of cold, "we don't care that you're here." vibe. Jessica is very friendly once you do see her but definitely very overbooked and her office staff and the whole experience is just so sub-par. read more

THIS PLACE IS A SCAM!! I requested, and was charged $100 for BOTOX on my all Allē account only to find out that they actually injected Dysport in my face! They didn't tell me until I was paying. They will try and sell you Dysport and a more effective and longer lasting treatment, however, after doing some research, I found out that 3 units of Dysport is equivalent to 1 of Botox!! DO NOT COME HERE!! If you so, ask them to see the vile prior to any aging prevention treatment! read more

Despite my last review of having to wait for over an hour. I decided to give luxe one more try. They remembered what had happened last time I came in and were very apologetic and even compt my treatment. read more

Jessica and staff are amazing!!! I luv my results ...thank you for everything!!! See you in 3 months!!

Definitely recommend. The RN who does the laser hair removal is super nice and makes you feel very comfortable. She is a sweetheart!

Love that this place is nearby! They have a lot to offer and I always feel welcome when I come in. I have seen Kayla and Vanessa for laser services and I recently saw Jessica for lip filler. I have had some REALLY bad lip filler experiences in the past so I'm always nervous when I get them done and I will not go just anywhere. I explained my issues I had at another office a while back and she was very understanding of my anxiety with having procedures done. She was extremely patient and caring and took her time with me. I am very happy with my results and look forward to coming back. Everyone I have seen here is great at what they do and make it a pleasant experience each time. Highly recommend Luxe Derm Aesthetics! read more

I have had Botox treatments for about 10 yrs now. I've moved about 1 hour away from my usual place. I gave Luxe a try based on reviews. I had a horrible experience. The first thing they did was marking my face all over the place. They then brought out the Botox bottle and started injecting. They didn't even ask me how much I wanted!( usually my other place it's straightforward, you tell them 30-40 or whatever amount you want of Botox. I have always used 30. Well these woman that marked my face with a marker just started injecting and not once asked how much I wanted. I figured this is how they do their work. Well it turned out they used 50u of Botox!!! No way! It looked just ok. My face seemed to recover from the Botox stretching sideways rather than upwards.i will never ever return. The medical assistant that did my procedure was not very nice. A medical assistant?????! I asked her at the end if she was a tech. Please look elsewhere because this place is horrible.needless to say I will be driving the hour it takes to get to my excellent place! They are amazing and all certified estheticians. read more

I absolutely love this adorable little place. And I believe quite firmly anyone who likes to treat themselves would!!!!!!! Love Dr. Jessica she administers those lovely little needles perfectly.... read more

Great place with fair pricing in the AV! Recently went to get laser treatment to even out skin tone and I'm already noticing a great difference! Jessica is super knowledgeable on lasers and different skin conditions, and she will let you know which may be best suitable for exact needs. She is definitely in demand to be booked due to her expertise, so there may be a wait time as I've experienced, but you will get the info you need to address your skin concerns. The process was explained as well as aftercare instructions. Nothing is felt forced with many options given. I'll definitely be going again for another treatment as suggested! (: read more

Had Botox done to lift my eyelids. Being a first timer of injections, Jessica was so gentle & reassuring. She assured me the effects won't be noticeable for about a week but I already felt a difference after 24 hours. Jessica and all her staff really pay attention to my skin care needs. Thank you Luxe Derm for your expert professional Skin care services and for being in the AV. read more

Best place to get Botox and facials, Receptionist Liz is super nice and professional Kayla and Jessica were very welcoming and explained any questions I had. I can't wait to come back for more Botox read more

I absolutely love coming into Luxe. It's a beautiful office and immaculate. Jessica and Kayla are very knowledgeable and take their time explaining every procedure. They have a wonderful skincare line and I feel like my skin has never felt or looked better as the aging process is moving forward. I highly recommend going to Luxe, and I can't wait to try the IV vitamin therapy. read more

Luxe Derm is the Absolute BEST!! The staff is all amazing and sweet! They know what they are doing! I can't believe I wanted this long to go! It's life changing!! read more

This review has absolutely nothing to do with the Front Desk women. With that being said... this is the best place to go to if you want to feel: * Alienated * Disrespected * Treated with poor care * Wasted your time 1. The nurse who saw me disregarded the reason as to why I was there. When I was trying to tell them why, I was cut off then left in the waiting room. 2. I hear two other practitioners blatantly talking ill on patients waiting in the waiting room (highly descriptive) Understaffed and unprofessional. read more

I love this med spa. The staff are incredible I would recommend this place a 1000 times over! I have tried multiple services and everything is amazing. If you want to get filler and Botox this is hands down one of the best places to go! read more

I went to Luxe Derm for laser hair removal on my full legs and underarms. I've spent thousands of dollars on razors and shaving cream and I was just fed up. I have very dark thick hair on my legs and underarms, I've always been so self conscious. I would shave then get goosebumps and boom hair was back as if I never shaved. I finally decided to make an appointment with Jessica, I was nervous wasn't sure if it would be painful. The laser itself went so fast I felt no pain whatsoever. Within about about a week of my laser I noticed a huge change, my hair wasn't growing like crazy the hair itself wasn't as thick. I'm now 5 treatments in and I can go a month without shaving my legs and even then it grows in patches I have many areas where hair doesn't grow at all. My armpits are pretty much hair free. Hands down one of the best investments of my life. Thank you Luxe Derm and Jessica! read more

Don't get me wrong, services and products here are great, Jessica is very knowledgeable , but new location is DIFFERENT. New front desk girl with the blonde hair needs to be better trained on customer service, as well as whoever sitting on the phone booking services without thoroughly explaining any booking fees. That's still gonna be 50$ fees , follow up fees, that's still gonna be 50$ fees, extra fees, that's still gonna be 50$ fees, consultation fees, that's still gonna be 50$, front desk is going to be rude fees, back office people are going to be rude fees, these fees, and those fees. Was looking forward to get a number of services done here as i am 4 months postpartum and i do not forget to love myself. Wanted full body laser, wanted pregnancy skin tags removed, wanted laser facial and fillers and basically wanted to put my money on whoever i felt was going to help me...But i am currently feeling i might just need to go elsewhere all because of rude staff, truly confused. read more

I have been here to get Botox all the staff is really nice and Jessica was very nice and very Informative and I love that she didn't sell me something that I wanted but she said it wouldn't make a difference in my face I love that she was honest. I have an appointment for my B12 shot soon and I am so excited. Coming here is like a spa day read more

Luxe Derm Aesthetics - Skin Care Near Me - Palmdale, California

we all have our insecurities, we all have that "one thing" that we wish we could change, maybe it's something you can change with a trip to the salon, or maybe the gym, but for me my insecurity has always been the "rings" under my eyes. For as long as I can remember I have had this tired look even as a kid. I have been tease about it my entire life, or asked if I'm tired when I wasn't. So I took a different route, make up and creams were not cutting it!! I went to @luxe.skin.care and jess fixed me up! I am beyond happy with my results. I don't need the filters, I don't need to hide my "rings" anymore!!! people can be disapproving or judge what they will but I see no difference than getting your hair colored, your nails done, do whatever you need to do to feel your best self! Jessica and then staff are kind and very informative! I've taken my sons to lux for acne and other dermatologist needs as well. I won't go anywhere else!!. read more

Luxe Derm Aesthetics - Before filler under the eye and after - Skin Care Near Me - Palmdale, California

Excellent service again today!! I shared concerns and the recommendations were perfect! I was able to be seen and treated TODAY!! Laura and Jessica are a perfect team! I love the Lips by Jess and Laura goes above and beyond for customers! I've been going here over 2 years and highly recommend! read more

I received Botox from Jessica and it looked great! The esthetician Nicole did my microdermabrasion and my face felt so soft afterwards, she did an amazing job! The staff was so friendly, I will definitely return! read more

I called to schedule an appt for laser. I've been attending this place for a year. After holding for more than 10 min, I scheduled my appt. However, the receptionist asked for a debit card to keep on file, I told her I was driving and couldn't get the info at the moment. Then she asked for a deposit, again I told her I was driving couldn't get my credit card info. So she said tolf me to call when I had a credit card and hung up on me. So rude! Lost one client today! read more

Come here for PRP. Already notice a difference in my hair. Staff is kind, professional. Place is clean. Jess is knowledgeable and does a fantastic job. Been to other places in OC for hair treatment, this one is the best. Will be coming back. read more

Had the best experience here getting fillers! It was my first time so I was nervous and jessica was so gentle and calming. And I absolutely LOVED the results. The staff was very friendly and welcoming as well which was an added bonus. Will most definitely continue to come back here! read more

This is my second time I go for a Hydrafacial! Never had a facial before and I am happy with the service and kindness here. The Hydrafacial is very relaxing and I do not feel rushed she took her time and very thorough. My husband notices the difference in my skin and that says a lot!! I am so happy I found this place!! read more

Don't come here if you have a real medical issue. I called them and asked them about extracting a large painful blackhead that would obviously need an incision cut. They said yes and that supposedly they accepted my insurance. I go I literally see Jessica for 2 seconds and she tells me I need to see a surgeon. They proceed to charge me for the consult. What a waste of time and money. read more

Jessica and her team were amazing! Both Natalie and Victoria were extremely helpful and accommodating during the whole process including booking and answering all my questions. Ruby did an amazing job with my face. She walked me through the entire facial and was so gentle considering I haven't had a facial in 6 years. I left feeling like I had a brand new face and extremely relaxed. Jessica was so knowledgeable in all areas regarding my face. She extracted a cyst I had on my eyelid and I can honestly say it was almost pain free. She has a soft touch. Overall I had an amazing experiencing and have already booked my next appointment. Cannot recommend this place enough! read more