I wish I could rate Autumn higher because as a person - she's very nice. Unfortunately, I feel like…read moreshe has shady business practices. I have had 2 appointments with her, being on time both times. Both times I had the same services - brow lamination and tint as well as Korean lash lift. The first time, the lamination solution was left on my brows too long and caused a chemical burn. I communicated that to her and was extremely understanding - though nothing was offered on her end to rectify it - I was willing to give a second chance. My second appointment was fine. Afterward, I had scheduled a third appointment. I rescheduled this appointment (moving it from 7/28 to 7/30) to align with my other appointment that was the same day. Unfortunately, one of my employees has to have surgery and I'm having to cover their shifts so I texted Autumn on 7/24 that I would have to cancel the appointment and why - and that I would text when I was able to rebook. She responded with, " sounds good love " This is where I feel the shady practice comes into play. I was then sent a receipt for $94. I asked why I was charged since I gave plenty of notice and she answered, " i charge a deposit for all appointments per my policies accepted when booking.since we are canceling the apt i have collected the deposit and canceled your apt! ". Deposits are normally collected at the time of booking - not cancellation but that's not the biggest issue. Ultimately the biggest issue came down to verbiage. The rest of the conversation consisted of me asking if I was charged based on my verbiage. I was told yes. If I had rescheduled I would not have been charged but because I said "cancel" and that I would text when I could reschedule - that's why I was charged. She mentions communication in her response but unfortunately she did not give that same respect back. She could have easily said, hey - this is what's going to happen if you cancel so we can go ahead and reschedule if you have a date in mind to prevent that - but she didn't. I want to also point out that her policy does not explicitly state that canceled appointments will forfeit their deposit. Again, had this been clear, I never would have canceled - and would have simply reschedule for a later date. I'm including a picture of the first appointment, screenshots of the conversation from 7/24, and her policy page. I also left the same review on her booking page - which she ultimately deleted. Sadly, I can't recommend someone who expects me to respect their time but doesn't respect my money - or skin. As a side note, Autumn has also been reporting my posts to have them removed. I would have removed them myself if she would have corrected the issues by just refunding the CANCELLATION FEE she charged me and updated her booking policies to be clear for future customers.

Best brows in Pensacola. Autumn is absolutely meticulous with her brow mapping. Her attention to…read moredetail is unmatched anywhere else in town. She is so kind and considerate, thinking of every detail to make you comfortable. She provides symmetry on your face where it doesn't otherwise exist with stains and tints. Definitely worth the trip to see her.

just left Salon 181 and could not be happier. I had never been to this salon so I very…read moreapprehensive. I had really color blotched hair and needed a complete color strip or something done. Tina, the owner calmed my nerves, listened to me regarding the color I wanted. She set to work on my hair. In three hours I have the most beautiful shade of hair color. The color looks so natural and the hair itself feels so good and is very shiny. The staff is very friendly and the customers all talked between themselves, from chair to chair. It was a homey, friendly experience. I made a root touchup appointment as I know, I will be returning. Tina is very professional, knowledgeable, patient and friendly. She has a large repeat cliental base, I know because I sat in her shop for three hours. Phone ringing and clients walking in all the time. Just moved here and I am so happy and relived to have found this miracle worker. You will not regret having an appointment with Tina!

The owner, Tina, is a rockstar with her company. She shows knowledge and passion with her craft and…read moredidn't have to accept me as a walk-in but she did. And her skills were on point. Worth every penny.

Yolanda is a perfectionist with nails. She and her staff are attentive and caring. My nails always…read morelook perfect with lots of compliments. All my friends enjoy visiting Davi Nails with me.

This place a beautiful, extremely clean & super courteous. I walked it, with an appointment time &…read morewas immediately greeted. I explained my purpose for my being there. Less than 10 seconds I was greeted by Yolanda. She asked what services I had scheduled. She handed me over to a young man who did my pedicure & did an amazing job! The best I've ever had! From there, waxing. It was done to perfection. Lastly, the nails. All I could say was "so pretty". Each & every person employed there was so professional. I will never get my "spa" anywhere else. The prices are more than reasonable. Please take a chance on this secret gem of a find. Yolanda, you're AMAZING & thank you so much for the best personal experience. Peace & Blessings to all.

Very clean and relaxing atmosphere, They work to please the…read morecustomers, responsive to issues, Friendly, I am a client of every service they offer and I hv bn for 5years. I highly recommend this nail salon. Enjoy

They were very kind great prices the guy who did my nails got them done very quick but it did not…read morefeel like he was rushing he fixed even the smallest imperfections. I would definitely recommend!! I paid 65$

Glamour Nails is the BEST! Moved here earlier this year and this has easily become my go to spot…read morefor pedicures and acrylics. The pedicure chairs are brand new and these are by far the best pedicures I have ever gotten. I bring everyone who comes to visit me here and we have all had a great experience every time. I have personally been helped by Victor, Van and Belle who were all fantastic. So lucky to have such a great local nail salon! Highly recommend if you are ever in the area.

So the wife and I made appointment for 2 pedicures a week ahead for today ( Sunday) they open at…read more11am. Our appointment confirmed. Upon arrival there were 3 attendants,one was lady in charge we signed in and observed 3 nail/ pedis already in the chairs.. and a man that is very good natured arrived and they called the lady sitting next to us as she has 11am reservation as well.. the guy was filling her foot basin up. At a few minutes before 11 A lady came in and the lady- boss asked her ? And she replied yes I have an 11am appointment ... My goodness.. what the heck??... We live a few blocks away and have had great service here many times.. My reason behind posting this is simple... Good, better, best..never let it rest.. until your good is gooder and your gooder is best. Resting on Laurels is a risky And slippery path to go down. Please try and at least a knowledge your backed up, wait will be?? And how could they be working on 3 people before " they opened". Very disappointed and has lost our support..

Well this salon is horrible there don't listen to what u want there fuck up my mom's hair she hates…read moreit I will never be going back I will tell my friends and family not to go here Lizzy didn't listen to what I want and my hair looks like a boy and after I told her I didn't like to she didn't even care too shits.. THis place is horrible.... Never going back

I ALWAYS get my hair done here. Lizzy is AMAZING. She lightens my hair roots every six weeks and is…read morethe most affordable person in the area. The decor is also very cute, and has a welcoming atmosphere!

Whether I walk in, or make an appointment, they always get me in and do a great job. They are…read morecompetitively priced for the area and there are always plenty of technicians working. Salon is clean and has a great selection of colors to choose from. I live in the area and this is my go to spot.

Great experience today on 4th of July. I got a mani/pedi and it was done nicely. Everything clean…read moreand professional. My daughter got acrylic and they came out just like the picture she showed. Pricing was reasonable too. Would recommend and come back.

Suzanne did a great job with my hair and makeup. My makeup was very natural and perfect for a beach…read morewedding. I had no idea how I wanted my hair. After seeing my dress and vail, she did a beautiful half up-do. To the reviewer who said, if you can do your own hair and makeup, do it. I am pretty good with my makeup and hair, but on my wedding it was worth having someone else do it! I loved being able to just sit there and relax while getting dolled up! Suzanne also waited to call the photographer in at at right time to get pictures of me getting dressed. I can not thank her enough! Highly recommend

I appreciate that she was accommodating to the timing of my wedding however I suggest to others…read morethat if you are able to do your own makeup and hair at all, do it yourself. It was way over priced and I could have done a much better job. I was disappointed in my hair most of all. I was with her for 1 hour and left with a very disappointing and understated hairstyle as well as my makeup looking like my everyday face which was disheartening on my wedding day.... all for $175. Again, if you are able to do your own makeup and hair with any satisfaction at all, DO IT yourself.