1. Luxe Barbeque Company

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Winnipeg, MB

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Luxe Barbeque Company

3.4 (5 reviews)
Closed • 10:00 am - 6:00 pm

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6 years ago

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2 years ago

They really upsell the long warranty on premiums grills but they are worthless. I should have bought a cheaper unit than a Napoloean.

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7 years ago

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10 years ago

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6 years ago

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Midland Appliance World

Midland Appliance World

2.1(7 reviews)
8.1 km•Glenwood

UPDATE: After writing my message below I got a call from my sales rep. One of their guys was…read moregoing to the warehouse for another customer and they graciously offered to bring my small appliance to the St. Mary's location for pick up. Saved me a ton of time and hassle. Thanks for stepping up you guys and listening to your customers. Unless you plan on running across the city to pick up your appliances don't buy here. I live in the South end. Bought a microwave and now have to spend 1 and 1/2 hours running across the city to pick it up. Why have a warehouse nowhere near your location. Would have bought somewhere else if I knew this information. So ridiculous that you would make customers do this. Bring it to the store for me. Go elsewhere unless you live near Red River College. Plus it took 7 weeks to get here when they told me 4 weeks.

Worst customer service ever! Purchased a Bosch dishwasher because they have a reputation for being…read morequiet. Mine makes an unbearable clacking noise that's heard throughout the house. After having to call several times to get a response from the service department, I finally had 4 service calls over a few months but the repair men were baffled and the problem couldn't be found. THAT DOESN'T MEAN THERE'S NOT A PROBLEM! The salesman and 2 Bosch customer service reps agreed that it shouldn't make this noise. The store manager might as well have told me tough luck, take a hike with his response. He didn't even listen to the noise to hear just how bad it is before he dismissed me. I certainly would never recommend buying anything at Midland

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Midland Appliance World
Midland Appliance World
Midland Appliance World

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The Brick

The Brick

3.4(15 reviews)
13.4 km•Regent

We were looking to upgrade our furniture and decided to stop in at The Brick on Regent Ave. We went…read morein and looked around and this very nice young woman introduced herself KAYLA P Well a new dining table and chairs picked out Kayla helped out the to the end. No pressure. Was never rushed just a great sales lady. 2 weeks later looking for end tables. Lamps. And accent chair. You got it Kayla to.the rescue. Once again very professional. A week later decided a new TV was a great idea. Once again Kayla was very informative and we decided on a Samsung 65". Great tv and great price. I know this sounds unreal but its not. 3 days later back at the brick and picked up.the ottoman for the chair we bought and can't have i.big tv without a sound bar. Kayla helped us every.step of the way. Just awsome. If your looking for furniture or anything house related please stop in at The Brick on Regent and ask for Kayla. Tell her Dale sent you. You won't be disappointed.!!!!

I purchased a sleeper style sectional last year from the Brick on Regent and purchased the…read moreprotection plan they offer with it. I made a warrant claim, as the couch was defective and falling apart. Despite them advertising that they would cover 100% of the cost when purchased, they only provided me with 70% of cost. I wasn't thrilled but it wasn't the end of the world. I then decided to purchase a love-seat recliner from a salesperson named Chris. Everything seemed pretty straightforward with the purchase at the time. I got a call a couple of weeks after purchase confirming that delivery would be on a specific date. Due to my work schedule, I had to book off the entire day in order to be home. I get a call after the purchase asking if I'd like to buy warranty on the couch, and I agree. I go back in to the store and meet with Chris, who helps me with the purchase of the warranty. Right as I purchase the warranty, he says he might have made a mistake on the delivery. I clarify what that means, and he says to not worry about it as he will fix it, and it's just a technical problem. I confirm with him that I should still expect delivery on the agreed upon date and he says yes. Fast forward to the day before the expected delivery, I receive a call from the Brick, asking what day I'd like to have delivery on. I told them that it was already confirmed for tomorrow, but they tell me that Chris cancelled the delivery date when I came in to purchase the warranty. I asked to speak with Chris who just continued to dodge my questions and told me I have to book a new date. I asked to speak with the manager, Steve, who was also unprofessional and just kept telling me that Chris told me previously that he changed the delivery date (which was incorrect). When I told him how frustrating it was that I took a day off work for nothing, he told me that I got the couch on sale so I should just be happy with what I'm getting. Not only was it beyond frustrating to have my delivery date moved for no reason, and not being told about it until the day before, I was also extremely disappointed with how Chris and Steve dealt with it. I've shopped at the Brick on Kenaston and bought about four different types of furniture from them. Every purchase from the Brick on Kenaston was seamless, and the staff were super easy to deal with, however this is my first interaction with the Brick on Regent, and I am beyond frustrated. I will never come back here again, and will continue to never recommend anyone to shop here.

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The Brick - Exterior

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Exterior

The Brick Outlet

The Brick Outlet

1.0(1 review)
7.8 km

This is my 3rd time ordering from the Brick. This last time will be my last as it is always the…read moresame issue. This last time I ordered, I ordered all of my kitchen appliances and living room furniture as me and my partner and I are building a new house. We were told that at the time of purchase, the items would be in stock. This was May 2, 2024. So we spent about 7K. Not to mention, my partner works on infills, meaning he will be purchasing new appliances every 6 months. You would think think they would treat us with respect and open communication. (You would hope this for any customer) In June, I received an email and phone call that my purchases were ready for pick up. When I arrived to pick up, I was told part of my order was not available and it would come in mid-July. Mid July came around, told mid-August, guess what, it's mid-August, and I'm being told mid-September. The only thing they offered me was to come down and exchange for another couch. We would have to bring down the sleeper ourselves, return it, and pick up a new set of furniture. Also, minus the first call saying we could come pick up the furniture, I did not receive any emails or phone calls updating me that my order was no longer available or that there were delays. I'm 9 months pregnant. My due date was yesterday. They think it's appropriate customer service to ask a 9 month pregnant person to load up a sleeper and return it to the brick and shop around for another couch and carry that home too. No discount offered, no free delivery or pickup offered, not even an apology or explanation why I was told over the phone and by email that my parts were all available for pick up. Please see the attached email to show proof that I was notified that my couch was available for pick up.

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The Brick Outlet
The Brick Outlet

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Kern Hill Furniture - Reclining in Style

Kern Hill Furniture

3.4(11 reviews)
11.3 km•Tyne-Tees, Point Douglas
•$$$

The only critique I have to say is that I had to flag down a salesman and, even when I expressed…read moreinterest in purchasing something, he started to walk away like I wasn't serious about it. But he wasn't super rude or off putting. He was friendly, helpful and honest about the price. I bought a 3 seater, leather recliner couch from the sales floor. I got to test it out and asked some questions. The layaway is very reasonable. They will hold a couch for 2 or 3 months, I think. I got it on sale for a total of $1600 with the warranty. They were able to deliver the couch when you want it delivered. I had mine delivered within a day or 2 upon payment. They delivered the couch at no extra cost and bring it right into your living room. The movers were your typical movers. Friendly and courteous. But one guy wanted to use my loo and didn't flush. I had to remind him and he didn't wash his hands. Ew. The movers will also take away your old couch for free. Reasonable price on products. Very customary.

Just a simple phone call to inquire about a chair I had seen on the floor 1month ago. I didnt…read moreexpect more than a " yes its there' or 'no it sold' , followed by a "have a good day". Instead I had a full conversation on color , better choice of fabric, and the room it will be in, along with the best price available. Honestly, this was refreshing and a nice change from cheap, quick sale big box stores. Well done, and certainly we will come across the city to shop again! Pleasant sales person here we come!

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Kern Hill Furniture
Kern Hill Furniture - Media sleeper with storage

Media sleeper with storage

Kern Hill Furniture - Aurora sofa - made in Canada

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Aurora sofa - made in Canada

The Brick - Exterior 1

The Brick

1.6(21 reviews)
7.1 km•West End
•$$

We ordered a $5,500.00 bed online, on sale for just under $3,500.00. We spoke with a Sales…read moreRepresentative at the Winnipeg store who coordinated delivery to us here in Toronto. We asked if the delivery people would be masked, etc. and were advised, yes. These two shlepper dudes arrived, one had his mask barely covering his facial orifices, they ripped the plastic covering as they dragged the mattress on the sidewalk outside (no dollies just dragged the thing) and one side was covered with mud. They started ordering my husband around. BAD MOVE. IT DID NOT GO OVER WELL. The deal was they would take the old bed (we paid for the removal fee) and they'd set up the new heavy bed. They debated this between themselves and we ended up showing them our receipt. They begrudging fulfilled the agreement. Nasty miserable individuals. The one asked to use our bathroom, and didn't even have his own scissors to cut the plastic wrap. GREAT PRODUCT, CRAP CUSTOMER SERVICE. The icing on the cake was we paid $300.00 for a bed cover. The delivery guys left it in their truck and expected my husband to go downstairs (we're in an apartment) with him to retrieve it at which point my husband stated: "I don't work for you". The one came back upstairs with the cover and threw it on the floor. If you can handle crap customer service with good prices, go for it.

$4k of custom appliances ordered on Novmeber fourth to be delivered in the middle of january, no…read moreend of january, no end of december no February 12.. Excuses excuses and excuses. The kitchen build has been done for a month and i have no stinking appliances. I asked if i can return it if they dont show up on February 12th, i was told my only option is to keep waiting

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The Brick
The Brick - Exterior 2

Exterior 2

The Brick

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Luxe Barbeque Company - grillingequipment - Updated October 2026

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