An affordable dry cleaner with zero issues/damage so far. I took my husband's suit here and they…read moreseemed to do a good job at cleaning it. Note that parking is very limited which can be a pain. I would love it if they notified customers once the clothes are ready - note that they tell you the pickup date at drop off!

Went and had my linen pants hemmed, and they did a good job. They also have a dressing room that…read moreyou can try on your clothes before it's altered.

Well, the good thing it's located in a place where you're able to get various things done while…read morelaundry is getting washed and I went there a couple times. The first time I was expecting it to have Internet because the Google search shows that this location has Wi-Fi available while you're doing your laundry which it Don't! The second time I went there, the machines that I chose to do the wash were broke down with no out of order signs on them apparently they don't have anything like that for the customers to post if they are inoperable. Third time I went there their servers were down and I couldn't get a connection on the kiosk card reader. After buying a $45 credit onto a card that is only usable at this place now it doesn't even work to buy it. It worked but then to use it on the machines it doesn't work. That is very unsatisfactory. Now having to go down to the bank, pulling the money back out expecting only pay $40. Did your laundry is now turning to be $80 with 40 sitting in my pocket that's unusable. I contacted the number and they still haven't contacted me. I find this a bit absurd. Unfortunately I have to actually give this a few stars and nothing more until they get there. Issues taken care of with the false advertisement that's on Google. And get their Internet service working correctly with a strong set up so they can actually have the machines working and operating correctly.

Visiting the area and wanted cheap laundry done. I'm not the brightest or most familiar with…read morethings, but it was surprising to see the washing machine price start at $6. The dryer was only $1.25 though. You can pay the machines with card thankfully; however, the dispenser is quarters only. Maybe I got unlucky, but there was no proper or obvious and easy to use laundry detergent available (the dispenser seemed long sold out), so this place is definitely not traveler friendly. Luckily, a local guy helped me out. Another offered a free dryer spin too. I think someone else could use it though. Seems like a chill place for the locals. Accidentally used $3.25 but passed it forward

Brought in a cotton white dress with a very basic coffee spot and makeup on it. Not only did they…read morefail to remove the spots, they spread them all over the dress. Totally ruined it, and didn't say anything about it when I picked it up. Went back to speak to them about it. They claimed that when we dropped it off they said they may not be able to get the spots out, but we said to try anyway. No such conversation took place. I asked them to reimburse me for the dress, showing them how they spread the spots all over the dress. They refused and responded that the dress is old -- it's not, it's new -- and claimed their liability was limited -- also not correct when you totally ruin a garment due to your own actions. They offered to try to remove the mess they caused, but that seemed pointless. So, Broadway Cleaners, you owe me $542.64. You can Venmo me. I'll text you my Username. Here's a link to the dress: https://www.neimanmarcus.com/p/a-l-c-lilah-ii-ruched-cotton-a-line-midi-dress-prod268610232?childItemId=NMT5FUS_10&colorKey=White&msid=4713717&navpath=cat000000_cat000730_cat46620733&page=0&position=11

Had my clothes laundered at this establishment. My clothes were returned in a bag unfolded. For the…read moreprice I paid, $45.00 for less than 10lbs of clothes, my clothes should have been folded and ready for pickup instead of how they appear in the picture. I will not recommend this business and I will NOT be returning here.

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

First time here. We had the pleasure of meeting the owner Nancy. She was absolutely wonderful. She…read morewas kind and very helpful. Another gentleman helped us as well. I've never had such great service at a laundromat. They also offer dry cleaning services. The washers and dryers vary in sizes. The place is very clean. Staff is knowledgeable. Don't be shy to ask them questions. They are awesome. Will definitely be back. Thank you for treating us so kindly. We felt very welcome and our business, appreciated. There is a small parking lot, and a few eateries if you need a snack while you wait. Come support the local business. You won't regret it.

I took a shirt in for dry cleaning and 4 out of the 6 buttons were damaged. I would not usually…read morebother to leave a review but I believe they intentionally tried to hide this knowing they had damaged it. When I picked up the lady presented it to me so that only the top 2 undamaged buttons were showing the bottom 4 were left unbuttoned. This is an expensive shirt that will now have to be sent for repair. I would double check all items.

I'll skip going into detail about how overpriced these guys are as everything in the area is pretty…read moreobnoxious. But I will say there are more reasonable options in the immediate area (who now have my business). The reason I won't be returning is solely due to the fact that the guy who owns this place is an absolute d*ck. ...And I'm not the only person I've spoken to who feels this way. Rude, unhelpful, and generally unpleasant he has 0 respect for his customers and should leave all the customer-facing activity to his wife (who is far less abrasive). I won't go on a rant here about what my exact experiences here have been but suffice it to say there are wayyyyy too many dry cleaning options (at a far more reasonable cost) to put up with a person like this. But hey, he did get me to write my first negative review of anything in the last 5 years. Great work!

Very friendly owner and great service. My clothes were super clean after…read more That's why even though it's a little out of my way, I still go to this one.

I came into the cleaners and dropped off about 10 garments. The lady that helped me was really…read morenice. I asked her for a small discount and she said that she would be able to accommodate that for me. When I came back to pick up my clothes, she told me that she cannot get a stain out. But she said that she would try again and come back in a couple days, she was kind and was really concerned about the stain that was in my sweater. I highly recommend this cleaners. The customer service was superb. I will definitely be using this cleaning service..

The manager Agnes and staff Jose are both very accomodating. We bring a ton of garments and linens…read moreto them each week and they always finish It on time. Whenever there are any issues, they make sure to let us know and always honest if they find valuables left in the clothings by mistake. Highly recommended!

It's a clean and a decently maintained laundromat. I did not appreciate that when I was attempting…read moreto grab coins from the coin dispenser for the dryer, the owner/operator ran over and sternly asked if I was "doing laundry here". Of course, and pointed to the machines. He just said "ohh, ok thanks" and walked away. I get that you don't want people just stopping by for coins but still. Happy to go spend my money elsewhere. Just let me do my laundry in peace.

Its a messy laundromat. Machines ate my coins both washer and dryers.which forced me to use my…read morecard. When you use your card the company holds $15 for a day or to before refunding the balance owed back to you.