I don't even know where to begin this yelp review because the experience was so awful. Ashton is completely unreliable and so irresponsible I would seriously caution anyone that is considering booking with her, it's absolutely not worth it. After taking two days off from work to accompany my mother who wanted support in getting her brows microbladed, she cancelled on her twice both times the day of. First appointment was November 1st my mom gets a text that morning stating she had a family emergency and needed to reschedule. Ok understandable emergencies happen even though my mom traveled 2 1/2 hours from her home and I took off but work, but let's give her the benefit of the doubt and rebook. After A LOT of back and forth via text we finally booked for Monday, December 10th. My mom received a prior confirmation email AND text message confirming the appointment. After my Mom drove 2.5 hours from her home, we drove from my house in San Francisco to Livermore for this 2 hour appointment together (she was nervous and wanted me at her appointment) Our appt time at 1pm passes and no Ashton, we waited until 1:15pm when a stylist takes a break from doing her clients hair asked if we have been helped. We said we were waiting for our 1pm appt. with Ashton. The stylist steps away and calls her on her cell phone and we could hear her talking to her. She comes back and said Ashton will call you. My mom gets text message (yes a txt mg no phone call) saying "Hi Marian! I'm so sorry I completely spaced cause I'm home w the flu w 2 sick kids as well. I truly apologize! I feel so horrible your appt. has been moved so many times. I can refund you the $100 for the deposit if you'd like. I'm am truly sorry and take full responsibility for this mix up.
YOU HAVE GOT TO BE KIDDING ME!!!!!!!!!! I literally can't even believe Ashton would cancel on her twice like that and say she spaced. On her response back she doesn't even offer to do her brows for free since that would be the right thing to do. How do you honestly run your business like this?? This was a two hour appt. that costs $600 dollars and you just disregard your potential clients like that. There is no excuse for what she did. I will never ever go back to her for my brows, and you can believe that I will not recommend her to anyone. Get your life together and figure out your priorities Ashton. I should have known from my own brow appt listening to her talk for over two hours about herself which is mentality draining where I thought she should be concentrating on the brows. Not to mention she even canceled on other clients while I was there. She did mention she had a falling out with last location of her studio, so now it all makes sense. I hope The State Salon realizes by having someone as flaky has her apart of the establishment is bad for business. She is a nightmare to deal with. read more