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    Luv My Pet

    5.0 (1 review)

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    11 years ago

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    Aquaridise - Clam

    Aquaridise

    (47 reviews)

    Such a great experience, Howie and crew were beyond helpful for all of my saltwater needs. I was on…read morethe hunt for something very specific and they graciously reserved the item for me. They were wonderful to work with answered all of my questions. The store is clean, all of the tanks are just lovely and have a large variety of saltwater stock to include fish, coral, CUC and all of your reefing needs. I will definitely be going back to purchase more saltwater friends I Highly recommend.!!!

    Store is filthy, staff are rude, owner is cheap and has given up on the hobby. Must owe lots of…read moremoney to someone to still be in business. REPLY TO OWNER - no shame here. My review was based on today. The store and tanks ARE filthy. Barely wanted to touch the door. I told you exactly when and where I bought the fish from (November/Dan's fish), sent photo AND video so you would know that it was a healthy, quality fish that I chose to re-home which you no doubt will sell for a profit. I'm not petty to get even over $10-$15 credit, although I could have drove 40 minutes to Absolutely Fish and received store credit. The blonde girl in the store had a mouth on her and an attitude that I didn't appreciate. I wasn't even talking to her but she felt the need to pipe up anyway. The girl behind the counter said no credit or trade because the fish was too small. As a business owner, you have to take the bad reviews (just scroll to see many others) with the good. Shame on YOU my friend for taking the time to try and challenge my review instead of Hey sorry you had a bad experience today thanks for the fish that I will probably sell for $20 or more. Tank on bro.

    One Of The Family Pet Supply - We made in the magazine !

    One Of The Family Pet Supply

    (20 reviews)

    Everyone was always professional, polite & positive when helping not only myself but others.read more

    I like to support small business and so I have been frequenting this establishment for maybe about…read moreclose to two years. However, it's been unpleasant the last handful of visits and for very simple reasons. On my most recent visit, I was the only one in the store. Upon entering, I was seen by about three employees leisurely clustered at the register area. They positively saw me and said NOTHING. Uh, okay. Hi to you all too. Of course the silence continues throughout the moderately quick shopping trip so not one offer of help or pleasantries are offered. Come checkout time, not that the amount should matter AT ALL - but I did give them a fair share of business - all they said to me was "All set?" - never mind if I found all that I needed or not, etc. If they could have simply accepted my money for my purchases without having to exchange any communication or acknowledgement of me, they definitely would have. The kicker is, at the close of sale, they hand me my receipt with a "have a nice day" and not a blip of thanks, not even in response to me wishing them a good day in return. And if the more senior, elderly looking woman off to the side of them was any form of management or owner, she saw me too but grumpily kept her mouth shut and her face remained expression-less. Company culture, even small business, comes from the top. She was obviously the antithesis of exemplary conduct. And if no management was present on-site, it is evident that they do not train, focus on, or care about simple retail business etiquette. There is absolutely zero customer service here, not even on the basic level of acknowledging a patron or thanking them for their business. Either this establishment knows zero customer service and/or they are collectively racist. A little bit of honey goes a long way! It's not that hard. Grin and bare if apathy fills your heart and you must force yourselves to be customer-friendly. This. Is. A. STORE, yes?? Want to keep bringing in business, yes?? They have rightfully lost my business and I will be passing on the word of their lackluster etiquette.

    Luv My Pet - petstore - Updated May 2026

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