Everything has remained just as good since I bought my membership; my car always stays clean and smells great, and the staff provides very professional customer service. Sometimes there's a wait in line because the place has become so popular--a result of the great work and effort they put in. I'm still on the $29.99-a-month plan, and I'll continue to be a loyal member, even with new offers available. read more

I got great cleaning and johnyyy gave me great service I will be back for more! It went great and I had a very nice time read more

This LUV Car wash is off of E. Thousand Oaks Blvd, Thousand Oaks,CA On Sunday around 5-6pm I drove in and was greeted by Raul. Raul was very polite, sweet, kind, caring, very down to earth. He told me about their car washes and the deals they had. He is your shining star! His brightness never fades! I love how they have so many choices and their prices are great too! I noticed too when I drove it that they had vacuuming first which a really great idea! The first I've ever seen, their suctions on their vacuums are very strong which I love and gets all the dirt and debris out of my car! They also have damp washcloth for inside your cars to wipe what needs to wipe to make your car super clean! Afterwards you stay in our car and go through there car wash. I got the $27.99 for a single time wash. Since I was a new member they gat me a discount I only paid $19.99!! I so so thrilled. After your car washes there is a station where you air dry your car or wipe your car down to the left. I would like to thank LUV Car wash in Thousand Oaks for amazing & wonderful experience! I would Love to Thank Raul for making my visit so positive & memorable experience! I'll tell all my Family & Friends to visit here! Please be kind & courteous to these hard workers! read more

Dear Hubby and I were in T.O., about to go to dinner. I suggested that we swing by the car wash, since it wouldn't take long to run through their tunnel of cleaning. So drive through we did, and were rewarded with a much shinier vehicle after going through their system. Each LUV Car Wash location has a different layout, due to space available on the lot. This one has a lot of space in the middle area to go to vacuum the interior before or after the wash. Once you run through the washing / rinsing / drying tunnel, it's easiest to just head back onto T.O. Boulevard and continue with your day. I don't keep track of the cost per wash, because we have the monthly subscription. On that plan, it's best to go through the system frequently to get the best value. It's always a day brightener to drive out with a clean car. read more

Awful experiences. I have been here twice, and both times my car was dirtier afterwards. The second visit was the worst because I bought the most expensive wash ($30). After the wash, there were streaks all over my car on every painted surface. The worst part was the gray plastic trim around my car was entirely covered in chemical spots from the cleaners they use and looked terrible. This required two hand washes and SOOO much degreaser to remove. 0/10 do not recommend unless you don't care how your car looks, extremely disappointed. read more

LUV Car Wash - tunnel of luv - Car Wash Near Me - Thousand Oaks, California

This is a horribly designed and managed car wash. 2 of the 3 times I have gone to this location, I was unable to access the vacuums and towels because the quick touch up area was blocked 2 cars deep. I asked for help getting to the vacuums and "Noah" said "there's nothing I can do." Funny, because when this first happened to me, Lucy, their AI dingbot told to me to ask for assistance. So I did to no avail. This place is a rip off and no one ever responded to my first complaint. Don't waste your time and money here!!! I canceled immediately. read more

LUV Car Wash - Quick touch up lane blocks access to vacuums and towels needed to complete a car wash - Car Wash Near Me - Thousand Oaks, California

I've had monthly membership for over a year. Pretty satisfied overall. Yesterday a woman in a Tesla choose to use the car wash as her person day to clean out car. Emptied trunk, repacked and then spent so much time vacuuming her car that she was still doing it after I had gone through the wash and dried my car. I spoke to someone there and he said we cannot say anything because she will post something negative and cancel her membership. Well, I'm cancelling mine because you would rather not say something to one person who is causing others to wait, wait and wait so she can occupy the space. You made a choice to keep one selfish customer versus the many who respect others. Shame on you! I;'m going to another similar car wash in Newbury Park. You lost a customer because you choose this. I was not the only one yesterday so annoyed. read more

I got the best customer service from Noah the other day. He explained all of the car wash options in detail and made sure I selected the package that was right for me. I definitely feel like I got my money's worth along with the best value. Thanks for making me feel like a valuable customer! read more

A really good car wash and we appreciated all of the bays to clean your car out at the beginning and to dry your car at the end. We do not have the membership but it was easy to pull in and there was also someone to help when needed at the drive up kiosk. We weee there on a weekend afternoon and it was PACKED but only had to wait about 3 minutes for a spot to vacuum out our car. There are trash cans for your trash, towels to wipe the car down with and 2 vacuums for each car so we could get in and out fast. Some people were there with an entire bag of car cleaning supplies, so I don't know how they would be quick. It does not see like the time limits are enforced. After the Tunnel of Love wash there were only a few spots to run a towel over the extra drips and some people were camping out there as well. But everyone seemed to leave with a shiny car inside and out! We will be back! read more

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I would give it 5 stars because everyone is amazing!! But the last few months the drying rolling things has been broken. I now it's a small details but not fixing it shows that there is not care for the place. I loved it before and it was great! I'm happy they kept the same team! Just maintain you combat because after few months of not fixing it just looks bad read more

They compact cars going through the wash tunnel. The system stopped two times and I was so scared that car behind me may hit my car!! They are probably told to compact cars so they can serve more customers! Yet they don't care about us getting a heart attack! read more

I've been a member for years in Simi and started coming to the Thousand oaks for almost two years. Great drive through car wash with a nice setup. The staff, Renato (not sure if I spelt it right) and Yoni always welcome you with a smile with great customer service skills. Highly recommend. read more

I paused my account with LUV Car Wash because I wasn't using it. Their own email confirmed: "Your membership has been successfully paused. When you are ready to reactivate your account, please visit one of our locations or open a ticket online." I never did that. Yet the next month my account was reactivated, and I was billed for four months before I even noticed. When I contacted them, I expected a full refund since I never used the service. Instead, after some back-and-forth, they refunded only two months. Their explanation? "Due to usage on the account." If I had used it, fine, but I didn't. I even asked them to explain when I supposedly did, and since then, nothing but silence. On top of that, their message said they would go ahead with the refund of those two months but also cancel my membership, which came across less as a resolution and more as a punishment for raising the issue. Their messaging is unclear, their handling of refunds is misleading, and their approach to customer service leaves a lot to be desired. We all need a car wash, but you don't need to give your business to one that operates like this. read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

This car wash is the most satisfying car wash I have patronized is a long time. You get a great wash for a great price ! This place is designed to allow you to easily stop and vacuum / detail your car then, quickly and easily, get in line for a wash. This place is rarely packed and the line moves quickly. Remember to ask for a free air freshener when you pay ! This my goto car wash ! read more

Though the attendants at the TO location are fine, the company they work isn't. I had enrolled in their monthly unlimited plan for $20/month. When I was preparing to move from TO back in August, I was at the TO location getting my car washed one last time before leaving. When I mentioned this to the attendant, he volunteered to do it for me, which I appreciated. That is, until two months later I found out that I had been charged for both September and October, despite canceling my subscription. Though they refunded one of the charges, they refused to refund the other because I couldn't provide a confirmation number, which they never gave me. In other words, I had to pay for their employee's failure to give me a confirmation number. Bad business! read more

Excellent experience every time. The automated wash is fast and leaves my car shiny and clean. The staff is super friendly and helpful, and the price is really good. read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

Promptly helped when I run out of towels and if I need a car fragrance they take care of me. Thanks to the whole team Renauto, Jose, Wendy, Johnny, Alex, and Carlos. I'm sure I'm missing more people but they always treat me amazing. This is the reason I keep coming back plus the value of the membership. read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

I have previously left a review for this business that was top-notch. However, twice I have been there where the dryer does not work. I understand that these types of things happen, but patrons should be told when they pull in - before they pay. During the drive-through wash when you pull out, there is a whiteboard sign that says sorry the dryer is broken. This should be told to people beforehand so that they can make a choice as to whether or not to pay for the car wash. My suggestion would be to offer a 10% discount or something along that line or to offer drying rags. Disappointing.... read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

It's reasonable. It's also convenient as it is right down the road from me very much you do it yourself type of place which I like.

Got the job done. Nice to have vacuums available also. Easy location to stop by on a lunch break or after work.

Be careful when you try the first month at $20.00, I was promised it would be only for a month; they were untruthful and charged me the next month full price $49.99. I called to get it removed and was told they needed to contact the Thousand Oaks location. My CC company is now handling the situation. I went four times, they had no clean towels, and the vacuum had very little suction. read more

Definitely my favorite LUV Car wash in all of Los Angeles!! Renato the GM is amazing and goes above and beyond to make sure this place stays clean and fabulous. Please come get a membership here - your car will be so shiny and fabulous!vacuums always work too! Car wash always does a great job after I do a long drive as well - all the bugs come off great!! Great value wash. read more

The place flat out stinks. The wait line is going out to Thousand Oaks Blvd. because the new management over sold too many subscriptions. Buyer beware. Also, they no longer also provide wipes to wipe down your cars interior. They have gone on the cheap. Nothing speedy about this experience. 30 minutes to wash your car is deplorable. The place is surprisingly closed occasionally as well for "maintenance." Look elsewhere. read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

Terrible moment, as a over 1years member here, this guy (Jeyson)make me so angry,if someone put a camera on you face and shut off the system on the screen front of you,let you stay in the tunnel for awhile ,because I said it's too slow and he is taking to someone take me 10 minutes to wait,what are you going to do? read more

This car wash used to be good, I would go there every time I was in town and was always satisfied. I went last Wednesday, and it was pretty bad. First, the price had shot up to $27! Second, the wash didn't get my car clean. Third, I had to wipe soap off my car because there was no rinse cycle. It's sad. It used to be a good place, but it seems like they changed owners, and the new owners didn't think anyone would notice that they were suddenly getting crappy car washes. read more

I went in here thinking it was still the same hand wash joint from the past. Turns out it's a different business. What a ripoff. You have to vacuum your own car and and I paid $25 dollars and a MACHINE WASHED MY CAR, and it didn't even do a good job. It leaves water spots. Waste of money. This is the same as going to a car wash at a gas station. A gas station will only cost you $8. read more

Excellent car wash! Easy to clean car! They don't change their huge brushes often but a great car wash!

Amazing carwash very clean, stuff very nice and presentable. Great vacuum service 100% recommend this carwash. read more

LUV Car Wash - Tire shine - Car Wash Near Me - Thousand Oaks, California

There is nothing, and I mean NOTHING better than driving down the street with a clean ride! Sure, if going off roading is your thing, the best part is seeing just how mud you can actually get stuck up under those fenders... Listen Bro, I get you!! But after your time is up messing around in the hills, there is no better feeling than washing all of that dirt, dust, and mud straight down the drain. Cause let's be real fellas.. Whether you're rocking that lifted truck, your brand new sick 700+ horsepower hellcat, your leased 330i beemer or you're borrowing your moms soccer van to take your girl out on the town; you definitely do not want to cruise down PCH and show up at Nobu in Malibu with a filthy, unwashed ride. Enter Stage Left, Thousand Oaks Speedwash! Welcome to Thousand Oaks' newest car washing facility. Sure washing the outside is the most important thing because after you drive off the car wash lot... That's what everyone else driving around you is going to see. They are going to see your sparkling paint, those shiny chrome wheels, and those perfectly washed windows, and trust me, they are going to be jealous!! But what about the inside you ask? You know, all the crumbs, small rocks and dirt that builds up on your floor mats. What about all those Cheerios and French fries left behind by your lovely toddler(s)?? (Can you tell I have kids??) How about all the mud from the soccer fields your kids and their friends left behind from their soccer cleats?? (You soccer moms know what I'm talking about.) Well, guess what??? UNLIMITED Vacuuming will solve ALL of your interior problems! And this best part of this place... After you vacuum your ride, you simply get back In your car, drive around to the automatic car washing station, put your vehicle in Neutral and let the magic begin! Within a few minutes, you will drive away with a sparkling, clean, & beautifully air-dryed vehicle that is bound to make you and your ride feel great, both inside and out! read more

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I have gone to this car wash occasionally, maybe every 4 to 6 weeks for a $10 car wash. It turns out on December 19 when I went there for my usual $10 wash, I was charged for a monthly fee of $22.99. I was not aware of this until yesterday, January 30 which was the first time I've been back since December. I then found out I've been charged a second $22.99 for a $10 car wash. When I called to ask for a refund, they refused to do it and said the only thing they could do is to give me a two month credit which I cannot use for a personal reason. Beware of this business. I have not written a yelp review in years, but today I was mad enough to do so. read more

Fun colorful car wash? Never thought it was possible. My 2 year old grandson loves it!

Bad service I am driving 140k suv My suv got drugged on the entrance rail the guy at the entrance wasn't directing in properly Supervisor has a bad attitude when I told him his said if you don't like it go somewhere else I had to change my tire due to nail in my tire on the side manager was extremely rude, unprofessional and not helpful, unbelievable read more

It is not necessary for me to go often so there is no reason to join the membership. I went to Thousand Oaks location and had problems reaching the payment machine and like usual staff was there to assist. He took awhile to check me in and asked for my card twice. I thought there was an issue with the machine... duplicate amount on my charge. Apparently, he signed me up for the membership without my request or permission. I will no longer be going to this car wash. read more

I miss the old owners. It a good quick wash but they need the mirror back to line up the car to get in the wash. the people helping guide your car just make vague hand gestures. The new theming is also pretty over the top. Car wash itself is as expected. read more

LUV Car Wash - In the wash - Car Wash Near Me - Thousand Oaks, California

Signed up for their unlimited wash program. So far so good. Going every week now. Wish their drying system a bit stronger. But first world problems. What staff that's on site is always very friendly and with a smile. read more

Fast and easy. Car was washed beyond my expectations. Highly recommend and the price is affordable

This car wash is terrible don't get a membership I went through it 3 times and still have bird poop on my hood. The person letting the cars in put my car to not be scrubbed on top (twice) because I have roof racks but they are approved to go through the car wash. They are a dealer installed option there is no reason they cannot go through the car wash. plus I came with my friend who actually went before me and her car got scrubbed even though she has roof racks. Even after the 3rd time with the top finally being scrubbed it still had bird poop on it and I'm not going to go through a 4th time. This car wash is not good I wouldn't recommend it to my worst enemy. I want my money back. I tried it a week later and had the same issue this place is the worst do not waste your money read more

I really love the concept here. I love driving in a clean car so it's worth paying monthly. Oh, and I save lots of money! I love to be able to vacuum whenever I feel like it. I usually get a wash every other day. I love that all I have to do is use one small towel for touchup drying afterward. Thanks for being here, I appreciate you! read more

LUV Car Wash - Car Wash Near Me - Thousand Oaks, California

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Love going to luv!! great service great value always come back and enjoy it Thank goodness, they opened up in my area read more

Got a regular wash, very powerful machine that cleaned the gunk off of my extra car that had been sitting outside for months. $10.00 is a good value to me. read more