Clean, vacuums work, always have window cleaner and towels, fast. I try and go there at least once amonth.

Horrible customer service at the Palm Coast location. Don't buy a membership it's a rip off. The member only line is never open so you have to sit behind cars getting the sales pitch from employees to purchase a membership. Don't purchase a membership. Today I sat there for 15 minutes while staff went back and forth between the car and the office. Never dawned on then to lift the gate and complete the registration on the other side. read more

I've been a LUV customer on and off for several years and frequently travel up and down I-95, visiting multiple LUV locations. Unfortunately, this particular location seems to have the oldest and least-maintained equipment. One of the vehicles I used as part of my membership is a pristine 2004 Porsche Cayenne Turbo. During a wash, the top brush bristles actually pulled off a trim piece from my vehicle. Accidents can happen--but instead of taking responsibility, LUV denied my damage claim, stating that my vehicle was "too old." To make matters worse, when I canceled my membership auto renewal, they refused to refund my payment, claiming I was two days late--even though I had been a loyal, long-term customer. Since then, I've learned that LUV sometimes disengages the top drum brushes because of the damage they cause, which only confirms that this is a known issue. LUV needs to repair or replace this equipment and take accountability for customer damages. I'm certain I'm not the only customer who has experienced problems like this. Hopefully, this review encourages LUV to improve their service--or at least warns others to be cautious before trusting their vehicles here. read more

LUV Car Wash - A well maintained 2004 Porsche Cayenne Turbo in Pristine condition and the damage caused by LUV's equipment - Car Wash Near Me - Palm Coast, Florida

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I used this car wash on a subscription for almost a year. I even left them a positive review in the past. My subscription originally included two vehicles (mine and my wife's). Recently, I removed my wife's car from the subscription. At the time, I was not clearly informed whether the monthly price would change or stay the same. In the first months of my subscription, when only one vehicle was included, the price had been significantly lower, so I reasonably expected the system to adjust -- or at least to be transparent about it. Yesterday, I noticed that the subscription payment did not go through. I use a separate card for subscriptions and load it with the exact amount needed, so this immediately raised a red flag. Today, I came to the car wash and at the entrance saw a message saying that my credit card needed to be updated. I asked the employee what the issue was. He said he didn't know and asked if I could provide my card so he could try to fix it. When he started the process on the terminal, I saw that the system was attempting to charge me the higher price -- the same amount as when my subscription included TWO vehicles. That explained why the payment failed in the first place. At that point, I told him this felt like deceptive billing, and that I would no longer use this car wash. I asked to cancel my subscription. The employee said it was already canceled -- but after this experience, I don't fully trust that. I wouldn't be surprised if they attempt to charge my card again. This is either intentional overcharging or a serious lack of control and training regarding their own subscription system. Either way, it's unacceptable. If you decide to use their subscription, monitor your charges very carefully. After this experience, I do not recommend their subscription to anyone. read more

For over a month now the brushes at luv car wash do not work properly... The manager was very apologetic and said he was aware the brushes were not operating properly.. he told me he puts in request for maintenance and the company does not respond.. this company obviously is not concerned with maintenance or satisfying their customers... I felt sorry for the manager as he was very frustrated with complaints from customers... There are too many car washes to fool around with luv.. their equipment is very old and it's surprising to me they don't want to do any maintenance... read more

After driving through what felt like a biblical size locust cloud in Georgia the car needed to be cleaned before we arrived at the hotel. We ran through some more bugs, but not as buggy. read more

LUV Car Wash - Car Wash Near Me - Palm Coast, Florida

Convenient fast, free air fresheners they have good promotions, but it's only for new customers. Wish they did it for existing customers as well. Do you have a car wash that does under body wash as well? read more

I love this place. The service is very friendly and they provide everything you need to clean your car. They have a machine to clean your carpeted mats, but I was there today and I was thinking it would be nice if they had a means to clean my rubber mats in my jeep. As I was leaving the car wash, I noticed that they had just added a station to clean rubber mats. You must have been reading my mind. read more

Business claims that you need at least 3 days before cancelation. However, on their website quote: " You can self-manage your car wash membership by registering an account online. For urgent requests or if you are within four days of your next bill date, we suggest you log in and make the updates to ensure your request is completed before your auto-billing renews. Please visit the link below to create and manage your online account". This whole thing smells of intentional misinformation. Rob (Manager) offered to discuss issue, but never got back to my email... So, 1 start stands. read more

This is my second review of this place. After going elsewhere, I tried it one more time today hoping they would have fixed their issues. They have not. Surly kids actually yelling at me as I tried to get on the track. No spray on the wheels or anywhere else. My car came out wet but not clean. Never ever again. read more

I tipped the young gentleman with the blonde hair and the man bun two days ago as I always do. As my car was coming in and lining up to go into the wash three workers sat there giggling like little school girls. They did not grab the pressure ones and do a little bit extra for their tip. Now a car Wash is a service industry and I like to help by tipping when I use a service. So today I went there and questioned him about it and he said that just because I give them a tip doesn't mean they're going to do anything extra. Well they'll never have the opportunity to wash my car again. I used to drive an extra 3 miles to get to that one cuz it comes out great but I'll take my business elsewhere. read more

Great price for a convenient quick wash. I commute to different cities often so tons of bugs and pollen are usually all over my car. It washes off with one wash each time. Staff is always friendly. read more

LUV Car Wash - Car Wash Near Me - Palm Coast, Florida

Unprofessional not a good running business I canceled My account and was charged again make sure you get a receipt

I am writing this review to amend the one star review that I gave Luv on March 6. Within hours of posting my review, Rob at LUV reached out to me. He listened to my complaint and he not only refunded my money but he offered me an apology as well. I realize the sometimes misunderstandings happen, people react instead of respond and situations become unpleasant when they don't need to be. My situation was heard and handled and I appreciate that. I will continue to do business with LUV, knowing that someone in management is listening and willing to step up and assist when something goes wrong. read more

Worse Car Wash ever, in fact it shouldn't be called a car wash. It's more of a dirt relocator. All the dirt ended up on the tailgate of my suv. When I got home I inspected my suv and couldn't believe what I was seeing. Not only was all the dirt collected in the back, but it didn't remove any dirt and there was thick amounts of soap. I only live 5-mins from there. DO NOT GO THERE. I'll try other car washes in the area. read more

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Once upon a time a great car wash opened. Their staff worked hard to clean your car. Now, their staff barely knows their job is to clean a vehicle. The staff before you enter the wash are busy socializing. The absolute worst touch of class! Turning in my membership. I would rather drive 10 minutes out of my way! read more

This car wash has steadily gone downhill since being sold. They used to wash the front and back of the vehicle before it going thru the wash. Now 3 people stand there....chit chatting with each other....spray a little liquid of the front and back and you drive in. Pay extra for spot free rinse and even that is a joke. The car is full of spots. No wonder there is hardly any cars there like there used to be! This place is a joke! read more

NO UNDERCARRIAGE WASH! When this wash was bought by LUVS prices went up and service went down. I really wanted to feel the "luv" from this car wash as it is super convenient for me. However, undercarriage wash disappeared, pre wash disappeared, and the price of membership went up. I also feel like the wash is quicker and less effective. It's too bad, customers really need a good quality car wash in this area. Business could be really good for LUVS if they paid more attention to quality and less to their profits margins. read more

Very friendly and competent staff. Also a great wash job for the price. My husband and I both have the monthly membership.

NEVER Again ........... Been a LONG time user of the location but it's slide downward that started after new ownership hit a new low (and perhaps bottom) today. 1). Kid at the front barely dampened the front of the car - kinda sorta squirted a bit of liquid on the windshield before turning around and directing me in. No sponging, no washing, just a few squirts. 2). No water or any liquid applied to car before the spinning brushes started making contact. Great way to scratch **** out of the clearcoat. As another reviewer said "more of a dirt relocator". After getting home, saw that the rear of the SUV was as dirty as it was when I drove in due to the kid at the front not even bothering to so much as squirt the back before I entered the wash. Never again ......... will travel to the other side of town before using this place again. read more

Clean, clean, clean. Probably the best full service car wash I've ever had. Clean indoor customer lounge. Nice outdoor covered, shaded seating. Clean bathrooms. Very friendly staff - everyone smiled. At pickup, they also said to let them know if they missed anything. They did an outstanding job all around. Super detail oriented and the glass was spotless - one guy layer on his back in the back of the car so he could get the rear windows better. Just awesome all around. read more

LUV Car Wash - Car Wash Near Me - Palm Coast, Florida

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Came in at closing time and they had already put the pre-wash tools (i.e scrubbers for windshield and bumpers etc.) up...so we did not get what we payed for.....These items should be , in my opinion, put away after the last car goes through the wash cycle......Canceled. read more

The first time I went here I was very impressed - a five star experience. I had my cars detailed in the past by different businesses and I was always happy with the results. I left vowing to make this my go to place for detailing my car. The second time I went to this place, the service was good but not as great as the last time. I was crushed to find out that the other service guy left. He was wonderful in taking care of my car. The car was clean yet the service guy didn't take care of a water mark left from my ice cooler leaking ice water on the interior. I asked for the service guy to repair this and pointed it out. This is why I dropped a star. It was a quick fix to clean the water marks, so I was a little disappointed. It was a 2-3 minute fix I did myself. The last service I had here was quicker yet different from the first time. But, I rather wait ten minutes more for great service than leave faster for good service. The first time I went here, I had black scuff marks in my car and a huge mess in my trunk ( onion skins from a bag of onions explosion). They did a spectacular job cleaning my car and didn't complain. They were very nice and professional. I will come here again. I hope I get my first time experience back again. read more

I've been coming here for years and have never had any problems. My vehicle comes out of the wash very clean.

Guys usually do a good job on the outside but really rush cleaning the interior and windows, they leave streaks or miss spots on your windows and mirrors and it's annoying, if they just slowed down and payed attention to their own detailing this would be a better place. I mean who wants to rewash their windows and interior after I just paid for you to do so read more

Fast, convenient, great team work. It's very affordable and you can watched them clean your car. Car looks great too. Tip them too, they deserve it. read more

Don't go to this place. No matter what you pay, everyone gets same carwash and the bonus you get grease on side panels near bumper and both front doors coming from whatever polish is applied to your tires to make them shine. It's black polish like shoe polish. I HAVE A BRAND NEW LINCOLN AND EXTREMELY UPSET. DONT USE THIS DUMP IF YOU Want A CARWASH!!!!!! read more

I recently had my car paint corrected and ceramic coated and brought my car here for a basic wash while on vacation. The tunnel brushes scratched the hell out of my car and the 12 year old attendants working there told me "sorry about your luck" and refused to take any responsibility for their shitty car wash. $1800 dollars in upgrades for my car washed down the drain at this place. Not to mention my car is still covered in salt from when I left NY. read more

This place is awful. The only nice part was the music. My cars still filthy and now I'm out $23. I got in the car and I wasn't going to complain but there was dust, sand, and hair everywhere still. They offered to re-clean it but that was a joke itself. They rush rush rush to do as much cars as they can and as a result it shows in the work. I'm really disappointed. read more

LUV Car Wash - Oh yeah it's so clean - Car Wash Near Me - Palm Coast, Florida

Excellent and fast service! The young crew really put their sweat in making my 14 years old SUV look refreshed with the total package!!

Absolutely love this place ! They always make my car look amazing and if I see someone I don't like they are eager to solve the problem! Great customer service and Shane ( manager I think) is amazing!! Christmas presents? No problem I get a full detail gift card for a lot of my friends and family!!!! read more

Thursday January 17, 2020 Coconuts is under new ownership. VERY busy on Wacky Wednesday I could not stay. Went back today still pretty busy but not as bad BUT the team was working short and they were backed up big time. They were slower than ever before in moving customers thru the internal cleaning. I had to leave without finishing but did get a rain check on internal cleaning. After my appointment I went back to complete the job. They were still backed up but this time I waited for the team to get to me. The Coconuts crew are the best. The new owner was there but said he had "bookwork" to do when I confronted him as to why he wasn't out there working with the team to move the customers through faster. On top of all that the ladies bathroom was a mess ( also a first). Hope the new owner will step up or he won't need to bother with the books. read more

Coconuts Carwash did $1,100 worth of damage while detailing the interior of my brand new Mercedes. Finally after 5 days of trying I got the owner Gunnar on the phone, but only when I stopped in to follow up with the manager. Not only did the owner refuse responsibility or to pay for any of the damage, he threatened to slander ME on social media and have me arrested if I ever came back. read more

LUV Car Wash - Car Wash Near Me - Palm Coast, Florida

I enjoy the great service and helpful staff. I bought the $15.00 per month/unlimited wash plan and find it very convenient. The interior detailing is always top notch. read more

I bought the unlimited car wash for $20 a month and is a great buy if I wash the car daily comes out to .666 cents a wash but I can wash the car twice a day if I wanted! Never any issues read more

The best car wash. I am a very frugal person, I expect good value for my money and this car wash delivers. And on Wednesday, wacky Wednesday, for three dollars I don't think you can wash it at home any cheaper. And the wash process is a no spot wash. And it doesn't hurt that they played the same Caribbean music In the background as Disney's Typhoon Lagoon. (Family is big Disney Fans) read more

LUV Car Wash - Car Wash Near Me - Palm Coast, Florida

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Stopping here is a must when I visit palm coast family. They've always got a good the fit detail and go above and beyond what the vacuum car wash combo is worth. There has been once or twice they struggled to get all the dog hit up in my car but for the price I couldn't complain. It's such an affordable option compared to a professional detail! Love this place. read more

Have to say it's consistent... consistently bad. New ownership has driven the wonderful coconuts car wash business into the ground. Car literally comes out as dirty as it goes through the wash tunnel, prewash is nonexistent....save your money. While it is tempting to use this company, as there is no wait, don't..... you will not be happy. Hopefully the next owners will bring back the great days of a great car wash experience. read more

Mr. Hildemann, you are very wrong sir, here is the copy of my vehicle report showing that this recall was performed on my vehicle. I would appreciate you stop slandering my business or I will sue you. Here's that copy along with my comments..https://www.facebook.com/len.estevez read more

Got their top of the line wash it really wasn't even clean when I came out it had soap all over they rushed me through again and it still had soap all over lol read more

LUV Car Wash - 1 time out of the wash - Car Wash Near Me - Palm Coast, Florida

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