Katie is the best for pedicures! I always hesitated to have one, but my feet have never felt better! I have always had problems with my feet, so this was a blessing! Everyone at Lu nails are wonderful! read more

I have been going to Luu Nail since high school (for like 20 years.) Tony & Katie are great people. Katie will give you the best Pedi you ever had and can get you in and out on a lunch hour. Tony is the best around, does beautiful work and is fast. He's funny so if you don't get his sarcasm or humor go somewhere else! The shop has fun, busy, chatty and relaxing vibes read more

UPSET! My friends and I drove 45 minutes to get our nails done, we arrived when they opened at 10:00AM. When we arrived they had been packed already, an employee told us he would put us on a waiting list to be served within the hour. We came back and they told us to come back again, but when we did we were snubbed multiple times. The same guy who told us "we would be next" multiple times told us he couldn't do us because he had appointments. We ended up waiting for a total of two hours and fifteen minutes. That's fine if you have appointments, BUT DO NOT TELL PAYING CUSTOMERS TO COME BACK WHEN YOU DO NOT PLAN ON SERVING US! DO BETTER OR YOU WILL LOSE CUSTOMERS! read more

I got acrylics which turned out amazing, and so was my nail tech, will be returning soon! Though the wait is a little long but overall good service. read more

Luu Nails - Nails - Nail Salons Near Me - Johnstown, Pennsylvania

The whole Vibe in this place is off and most workers including the owner, are rude! Tony also likes to favor younger pretty girls, doesn't matter if you have a appointment or not! Last time I was there, my nails came off after about 4 days! Don't waste your time or money! read more

Everyone had said to go to Luu Nails. I've gone 3 times. I went and my nails were crooked and the tools were dirty. I took my younger daughter and pics are attached of what she asked for and what she got. Last straw was when the nail tech told my older, but still young, daughter to shut up. Literally those words. I have never experienced such HORRIBLE customer service. My daughter was getting her nails done for prom... a very special occasion. She instructed him clearly how she wanted her nails done. He started her nails and was doing the complete opposite and using a sparkly nail polish. She stopped him and told him that was not how she wanted it. He tried to argue with her. She wanted classic not sparkly flashy. He told my 16 year daughter to shut up! Literally. Those words. When confronted he said she was not to tell him how to do his job. Charged her almost 2x as much too. Never again. Luu Nails is a no go for me. read more

Luu Nails - Messy. - Nail Salons Near Me - Johnstown, Pennsylvania

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The owner Tony is nasty and rude and very unprofessional,he screams and swears at people,he made one of my nails crooked,after asking him twice if he could fix it,he said he would but he'll never do my nails again! I started going to someone else there and I always had an appointment but I would still wait 2 hours before plus an hour to get my nails done.A couple weeks after a back surgery I waited the 2 hours while having an appointment,got my nails done and then after I was told that he will no longer do my nails any more because I can't sit or stand too long.I had no problem sitting the hour for nails but the 2 hours waiting was unnecessary! read more

Quite possibly the worst manicure and pedicure I have ever received... To start off, I made an appointment for a pedicure and acrylic fill. I sat in the non-existent waiting space of broken chairs for 30 minutes before they took me back to the pedicure station where I sat for an additional 30 minutes before the girl finally lined and filled the basin. I sat with my feet in the water for about 2 minutes before she rolled over the cart she had just finished using on another client and started on my pedicure without cleaning or sanitizing any of the tools. Disgusting. The entire pedicure process from the second I dipped my feet in the water until I put my shoes back on lasted 15 minutes, tops. When I moved to the acrylic nail station, the guy asked if I got my previous nails done there before. I said no, I just needed a fill and a few replaced, and my friends suggested that I try there instead of my normal salon. He quickly stated that ALL of my nails had to come off and a new set put on or he wasn't going to do them at all. I reluctantly agreed and he started. He spent most of the time on the phone and put very little effort into my set. $95 later, I left with crooked and uneven nails filled with bubbles and uncured polish... I am now 1.5 weeks out from my appointment. The gel polish has entirely chipped off of my toes and four acrylic nails, which he insisted I have redone entirely, have also fallen off after normal wear and daily life. I will never return to that unhygienic, poor-quality salon. read more

I had Philp and he did an AMAZING job,he was so friendly everyone was friendly in there.He was so precious with my nails and did a AMAZING job and they very good.I am definitely going there again.There are so local and good.Tony was very nice.Nee was very nice and Philp (my nail tech) was very nice.I love this place and Im glad I went here.The vibe was amazing as well.The nails are such good quality and amazing. read more

Tony is very rude but does a good job. Kept telling me to relax my hands even though they weren't tense. He also ripped off my acrylics and didn't even ask me if I wanted to soak (I am new to getting nails and didn't know). He seems very judgmental and isn't gentle. read more

Everyone was super nice and took care of me and my friend very well! My nails look amazing and I will definitely be coming back. Price range is also very affordable. read more

Luu Nails - Nails - Nail Salons Near Me - Johnstown, Pennsylvania

Good quality work for standard prices. My manicurist (?Phillip) was very knowledgeable and worked quickly (but not rushed!). I got a gel manicure (with old gel removal) and pedicure which only took 1 hour from start to finish. The pedicure could've been a little more inclusive (more massage and callous work), but for $25 was still good value. Tools and pedicure spa appeared clean. Above average nail salon for this read more

Luu Nails - Nail Salons Near Me - Johnstown, Pennsylvania

Nee did my nails. Her work was exactly what I had asked for. I see the one star reviews on here and it's mostly from people complaining about the "customer service" being poor. Because one worker was on the phone and the wait times being long and one staff having her kid there with her. This is what a nail salon is like, it's not supposed to be a relaxing spa experience. I suggest if you want to relax and want quiet and essential oils and the full nine yards to go to an actual spa that charges 100$ for a manicure with gel. You're at the wrong place. Meanwhile if if you want beautiful nails at an appropriate price with just fine customer service, this is the place. read more

Always gets me in !! I am willing to wait only place that does great work n is fair on price!!! read more

Luu Nails - Nails done by Tony love them - Nail Salons Near Me - Johnstown, Pennsylvania

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I wouldn't even give them one star. This place is horrible and unprofessional and wasn't really clean. The Asian male sitting at the front desk was who did my nails never finished and really because I left! it was obvious he was absolutely miserable, the way he spoke to me, his mannerisms, completely rude just in general a very negative experience. I will be following up with a complaint and notifying the board! read more

My friend has been going here for a while and I have never liked any salon I've gone to before to get acrylics. I decided to go with her one day to get mine done because hers always look amazing. The staff, especially tony, are all so funny if you understand their sense of humor. The nails are consistently amazing and a very fair price. Anything you want Tony will do for you. It's a very fun social setting. It's not the place for everyone but I love it so much. read more

Absolutely terrible. EXTREMELY RUDE! Wishing there was a way to upload a photo of the mess they charged me $55 for. Went to Galleria Nails next day and they did a BEAUTIFUL job. read more

I drive on hour to come see Tony for my nails. He does an absolute amazing job. Everyone is friendly and Tony makes me laugh every time I'm there. MAKE AN APPOINTMENT. It's just the considerate thing to do. They are very busy so not making an appointment will make you wait longer. I never leave here disappointed! read more

Don't. Come. Here. The wait times are always horrible and making an appointment is completely pointless. Came here with a 12:40 appointment on a Saturday for Healthy Nails and a pedicure. Waited 50 minutes for the guy to rush my nails and cut two of my fingers causing an infection! Then got only my toe nails painted and paid full price for both! Then came in to get my Healthy Nails taken off on a weekday and they were even more busy so I left for a different one. Needless to say. Never. Again. read more

Went In with sister in law to get manicures. They take her first-she does powder dip. I tell them I just want regular polish manicure. They say no cause they can't run nail dryers?!?!? Um what? They can't air dry? No but Wel do acrylic or gel or powder dip-ya cause they cost more? No thx not ruining my nails. Very rude read more

The worst experience I have ever had at a nail salon. I went here to get my nails done with my friends, the workers are downright rude. Disrespectful. The guy told me my perfectly healthy nails were "very bad" and "gross". Then proceeded to yell at me for not showing him the color and design I wanted until he already put the acrylic on. My friend also had a bad experience with the same thing happening to her. Her lady yelled at her for the same thing, if it's that big of an issue I am unsure as to why they do not ask what design you want in the first place. Moral of the story, I absolutely do not recommend this place to anyone unless you are looking to be degraded and disrespected by the workers. read more

I was in town for a funeral and my sister and I decided to go to Lulu nails for manicure and pedicure. I have never had such an awful experience at a nail salon in my life. They were very rude and very rushed. The guy that did my pedicure was extremely rough and actually rubbed some skin off the bottom of my foot. To mention that the salon is filthy. There was no sanitizing in between customers. Just an awful experience!! Do not go there unless you don't mind waiting hours and being verbally abused for a subpar manicure and pedicure!! I gave the salon one star only because it was required to post a review. In my opinion the salon deserves no stars! read more

Do NOT go here. My daughter always goes here and her friend. I went asked for coffin shape, had it at 4ever nails and in Harrisburg, I know what it's like if You file too much. Exactly what guy did. If I'm paying for it I want it done correctly. Owner got mad told guy to take them off and I can leave. That's fine my money spends anywhere. He's nothing but an arrogant pompous. My daughter is sixteen I'm the one paying for her nails so WILL not be going back there ever again. read more

My last experience at Luu was horrible. I waited about 45 minutes to get an acrylic fill. Granted, it was a Friday afternoon around 5- probably prime tome for business. When I was sat for my service, I was not with my usual tech, Tony. He is the proprietor and apparently the far superior tech. Andy was not very friendly. He seemed to just want to get the job done- part of me can appreciate this. The problem started when he would take the occasional break to answer a text message. It escalated when he juggled filing my nail and balancing his cell phone between his ear and shoulder. When this became too much, he placed the phone on the desk and proceeded to have a conversation via speakerphone. Never an apology or explanation- I was clearly on his time. Sadly, I will not be returning to Luu Nails. While the work is terrific, the customer service is horrible. read more

absolutely rude all I said was my nail was messed up and he caught a tantrum then took all my nails off

They made us wait an hour just to let people (who came after us) in before us so we left. They have terrible service and it is hard to understand what they are saying. It's the biggest waist of time do not go to Luu's Nails unless you want bad service rude people and you want to waist your life there. The other customers were loud and rude. Eating and drinking God only knows what. And they were yelling at the workers children because they were in the seats they wanted. In all I will never go to Luu's nails again!!! read more

Absolutely no respect for appointments. So focused on capturing any revenue with walking they have everyone waiting ridiculously waits. Horrible service. I'd recommend choosing a salon that respects customer time read more

Avoid this nail salon. I tried this salon out to try something different and it was a huge mistake. The staff is extremely rude and does not value their customer's business. I came in as a walk-in when there was only two other customer's inside. There were 4 workers there, and I still waited over an hour because the staff likes to talk amongst themselves and the "regulars" that were there and failed to remember they had other people waiting. The staff's kid was running all through the store which is unprofessional in my opinion. Many come to nail salons to feel "pampered" and to relax. Not have a yelling kid running up and down the store. The nail shape was not what I asked for and I was actually embarrassed to walk around with the nails, but I had already spent hours here at this point and I just wanted to leave. Spend your money anywhere but here. read more

Scheduled an appointment for 6 pm for both me and my mom. 7:40 rolls around and neither of our nails are even started. I ask how much longer it is going to be, and the lady informs me that we're waiting longer because with the design my mother chose, they had to be powder nails and not gel. She also said that I should have said powder nails on the phone. Granted, when I made my appointment nearly two weeks in advance, I did say two gel full sets and NOT one powder, one gel set. However, my mother is 56 years old and honestly does not know the difference between newer styles of of nails and would not know that powder was required. During our waiting period, multiple walk ins are seated and helped before us. This was our first time here so I'm assuming that even though we DID have an appointment, we were not the priority because we were not regulars. However, we certainly would have been if this experience would have gone well. The last straw for me was Tony coming up to me and telling me I was next and that he would be right with me and then literally started a new set on someone else who had come in a long time after us. We ended up leaving without getting any nails done. This is my first time writing a review on any website and I even downloaded the Yelp app to do so. I assume its safe to say I will never be coming back. read more

Yes, the male staff take personal phone calls while they are working on your nails, Yes, the male staff ignore you while they converse in a foreign language to each other. Yes, the male staff have cut my skin when doing a manicure (the owner included). I now have an infected finger and am on antibiotics after being cut once again at Luu Nails. read more

First time there and it was wonderful. My appointment was at 12:30 and it was packed when I got there j thought I was gonna be there forever. 5 minutes later the guy came over and said who has an appointment and I got to go back right away. I highly recommend this place. read more

Appointments are useless. It's first come first serve regardless of your scheduled appointment.

Wonderful customer service. Took me without an appointment close to closing. They do a fantastic job as well. I got pink and white done to my nails, they never chipped or broke off. They even fixed the mistakes done to my friends nails by another local nail salon. They often times give you a discount as well different from what the sign's prices say in store. read more

She trimmed my large toenail down the side, and when I pulled back and asked her to please not do that, she just shrugged and continued her conversation in a foreign language to another worker. I ended up with a painful, ingrown toenail that took months to heal. Never again. read more

Place is terrible. Appointments are meaningless. The staff doesn't acknowledge you at all and they just yell who's next. Don't waste your time unless you have a lot of it to waste. read more

I was so disappointed with this service. The girl that did my pedicure was nice, nails looked nice. But the man that did my pedicure was not nice at all. Had to wait for him to finish his own pedicure, he talked in foreign language the entire manicure ( which I think is so rude). He charged me more than I was told. Said my toes were dry but when I got home 6 of my toe polish were ruined. I won't be going here again. Ever. read more

ABSOLUTELY TERRIBLE! I am new to Johnstown and wanted to get my nails done somewhere locally. I saw that "Luu Nails" was right down the street and went there for my first time and had Tony. At first he seemed fine and got the job done. I went in for a second time to get my acrylics filled and it was a nightmare. I walked in and asked Tony if he could do a fill-in and he was very blunt and demanded me to HURRY and pick a color. As I franticly hurried to pick a color I sat down at his station and he automatically peeled off my nail polish with his fingernails NOT EVEN NAIL POLISH REMOVER! DISGUSTING! I asked him nicely if he could push back my cuticles as other nail salons I previously have gone to usually push them back for you with no extra charge. He rudely replied "No you can do them yourself." I looked at him shocked as if he didn't know how to run a business and I was not getting the service I deserved. I asked him nicely again keeping my composure and said "Couldn't you please just push them back because I am paying to get them done anyhow". He gave me a stank eye, spoke in a different language to his co-worker and told me "The nail salon in the mall down the street would be honored to do them for you not me" I got out of there ASAP and told him I would be leaving a bad review and would never come back. HE IS THE WORST. DO NOT GO THERE! I would not waste your time they may have cheap prices but have a cheap personality! read more