After we discovered the maglock in our office building wasn't working properly, and experiencing a scary security issue of an unknown person wandering into our space, I called what seemed like every locksmith in the tri-city area, and nobody was able to come out until next day at the earliest as it was 3pm at the time. After 2h, I stumbled across Luu's on Google, and called, expecting the same response -- but to my surpise, Tony said he could be there in 20 minutes; my hero! He told me to text him pictures of the lock that needed to be replaced, and was on-site within 20 minutes as promised, fixing our lock. Luu's truly saved the day and was extremely professional and knowledgable, something very important when replacing high-security locks in an office setting. They have a customer in me for life and cannot recommend them HIGHLY ENOUGH! read more