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Lush Cosmetics

4.2 (31 reviews)

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Kathy T.

I spied through the window a sparkly Gold Bath Bomb COVERED in the sparkliest GOLD sparklies at the Lush in San Diego's Fashion Valley - and I'm a silly SUCKER for all things shinyyyy!! Oh look! Something shiny! This was the first time I encountered these beauty products years ago, when Lush opened their store in Fashion Valley. I shouldn't have done it, but my brain was telling me to go in and pick up that Gold Bath Bomb Baubble! Boom! That Bath Bomb instantly had my hand COVERED in the sparkliest Gold Glitter! It took me hours to shake it off! My boy-toy at the time kept shrugging off my hand when I came near him because, you know, guys don't EVER like glitter on them in any way, shape, or form. I've even seen guys get all squirrelly when they have a mere speck of glitter on their face from touching a greeting card that has glitter on it! If you tell them they have glitter on their face, they'll keep rubbing to get it off because - well - they're GUYS! And guys can't do glitter! This incident with the sparkliest Gold Bath Bomb was so scarring to me that it kept me out of ALL Lush stores until now! Now I love Lush for all their Fresh Handmade beauty products. They all smell divine! The Lip Scrubs are meant to be edible, as the directions tell you to lick them off your lips after applying. Sweet! And the "Bubblegum" is so delicious! This store is The Bomb! You can find: Hand & Body Soaps by-the-slice Solid & Liquid Shampoos and Conditioners Hennas for your Hair Lip Scrubs Face & Body Scrubs Hand & Body Lotions Massage Bars Bath Bombs!! ...and So Much More On my visit to the Brandon Mall location recently, the two ladies were very sweet and helpful, without being too overbearing. They were knowledgeable in describing their products and even let me know that any of the products could be tested before buying them. Their return policy allows you to exchange for another product. I'm not sure how it would be handled if you were allergic to a product. It took me a long time to find this store, as it is located down an obscure corridor of Brandon's sprawling Mall, but it was well worth finding! The only negative, and why I took off a star, is that the price point for the products is VERY high. But considering they are all natural with no additives, plus they are never tested on animals, makes it doable to make a purchase once in a while. Now that they are established and have been around for a number of years, I would like to see their prices reflected downward. However... I'm a big fan! Glitter and all!! 41/100

Very small location
Jessica C.

I enjoyed my experience here. I love how they give you extensive information about all of their products and even give you samples to try while you're there. Only if the product is liquid they let you take a sample home, if it's solid they don't, but if you go to the international mall they let you sample the solids and take them home! The prices aren't cheap so make sure you purchase what you really want! This location is smaller than the international location so if you're looking for bigger go to international mall.

My lush Products
Hollie L.

I saw something on Instagram that got my eye of lush then I downloaded the app and did some research on them and made my wish list lol ! Yesterday I walked into the store and it was a little overwhelming but I took pictures of the things I wanted to try on my phone before I came . Then Miss Elena came to the rescue! She was super friendly and sweet down to earth she helped me with what I was needing I got a shampoo soak and float and conditioner American dream a bath bomb Avobath and a scruby Scrubee body butter and sexy peel soap . This stuff smells so Good ! She sampled the Scrubee body butter on my arm She said it was my first time she was breaking me in lol man my arm was so so soft after that I had to have one lol . She's the main reason I enjoyed it so much I loved her ! If she can get some kind of reward out of this she deserves it ! Thank you Oh and she gave me free samples of some things I was wanting to try ! .

"If you like it rough..." *badum tss* which actually feels wonderful

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13 years ago

In love with my in the shower body conditioner! The girls were extremely helpful and gave me an awesome hand massage!

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8 years ago

Great customer service even when its crowded and lovely products. Everyone should stop in even if it's just to smell the store lol.

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I gout Herbalism, Rose Jam, and the Coffee mask.

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Deka Lash Brandon

Deka Lash Brandon

(21 reviews)

I recently visited Deka Lash with high expectations, specifically requesting a hybrid set from a…read moremaster lash artist. Unfortunately, my experience fell far short of what I had hoped for. The end result does not reflect the skill level one would expect from a master lash artist. Firstly, I was disappointed to find that my bottom portion of my upper lash line had been completely untouched. It's disheartening to pay for a service and not have the full treatment delivered as promised. It left my overall lash look unbalanced and incomplete. Furthermore, the lash technician seemed to have used predominantly volume lashes, with very few classic lashes incorporated into the set. This was not what I had requested or anticipated. As a result, the appearance of my lashes was more heavily concentrated and lacked the desired natural blend that a hybrid set should have provided. The lash line itself turned out to be uneven and wonky, which further added to my dissatisfaction. Additionally, I must mention that I took the initiative to reach out to both the corporate office and the Deka Lash location in Brandon via email to express my dissatisfaction. Unfortunately, their response was disheartening. They adamantly refused to provide me with a full refund and removal of the lashes. Their suggested solution was for me to make another appointment with the same "Master Lash Artist" or opt for a different lash artist altogether. This insistence on giving the lash artist a second chance to rectify their work is puzzling, especially considering the designation of "Master Lash Artist" implies a certain level of expertise and competence. It is particularly frustrating to encounter such resistance when the service I initially paid for was not delivered as promised. The fact that they claim to have a "strict no refund policy" seems unfair in this case, as I did not receive the service that I had paid for and expected. In my opinion, a "Master Lash Artist" should be held to a higher standard, and the opportunity for a second attempt at correcting the work should not be necessary. Given the circumstances, I firmly believe that a refund is warranted. The response I received from Deka Lash only reinforced my disappointment and frustration with their customer service. It is disheartening when a company fails to acknowledge and rectify their mistakes, especially when it directly impacts the customer's experience and satisfaction. In light of these circumstances, I would caution others considering Deka Lash services, particularly from their "Master Lash Artists," and recommend seeking alternative options that prioritize customer satisfaction and uphold their service standards. Given the premium price associated with the service from a master lash artist, I had expected a higher level of expertise and attention to detail. Regrettably, this was not the case, and I left feeling disappointed and dissatisfied with my lash outcome. I would have appreciated better communication from the lash artist during the appointment, allowing me to voice my concerns and ensuring a more satisfactory end result. The lack of attention to detail and failure to deliver on the promised quality of work were major drawbacks. I hope that Deka Lash takes this feedback constructively and addresses the issues raised. Improved quality control and better training for their lash artists are necessary to ensure consistent and satisfactory results for their clients, especially when visiting a master lash artist. Below are pictures of my eyes 5 minutes after departing Deka Lash. Overall, I cannot recommend the Deka Lash service I received from their master lash artist. It did not meet the expectations set by their reputation, and the inconsistencies in the lash application left much to be desired.

The last two times I went,the service was terrible. My lashes started falling out before I even got…read morehome . My lashes look very sparse. When I first started there Denisha was my lash artist and she was great! Then she left and I had two different girls do my lashes and they did a bad job! Now I'm looking for another salon. I would not recommend this place.

Lush Cosmetics - cosmetics - Updated May 2026

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