We rented & purchased some decor, from DDD, for our wedding, which was not in Winnipeg. When it…read morecame to shipping to our location, DDD planned to use the bus (Greyhound). We reminded DDD that the bus service, to our area, is only 4 days a week, and we would prefer to use a courier to ensure delivery in time for decorating, we were more than willing to pay for it. The DDD staff reassured us, emphatically, that they had always used the bus and never had any problems. Long story short, the decor DID NOT ARRIVE IN TIME for our wedding day. Fortunately some of the items we rented/purchased were not critical, and with amazing friends and family locally we were able to pull together the rest of the items we needed. Our beautiful wedding day went off without a hitch, and no one was the wiser as to the missing decor. When we spoke with them the following week about refunding for items not received in time, they refused. They refused to refund our deposit, for having returned the goods, completely unused. They refused to refund us for the couple of hundred tealight candles we purchased & at least wanted to return...they likely sold them to another bride/event, therefore selling them twice. The expense for these items, $650, was not huge, but nonetheless lost. I was referred to DDD by other brides who had used them locally (in my community) before. I discourage future brides in this area from ever using them, and if you are in Winnipeg, despite of the contract/agreement you may hold in your hands, beware. (had to give this rating 1 star because there is no lower option or a zero).