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Lupton Chapel

3.3 (3 reviews)
Open • Open 24 hours

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Recommended Reviews - Lupton Chapel

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2 years ago

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8 years ago

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8 years ago

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Valhalla Funeral Chapel, Crematory and Cemetery - Best in Marketing for 2014!

Valhalla Funeral Chapel, Crematory and Cemetery

(5 reviews)

PREFACE: I plan to update as my experience unfolds, but as…read moreof now, this For-Profit is not honoring a 60 year old "Immediate Need" contract my grandmother took out for 2 plots in 1965. She purchased one for my Veteran grandfather and another for my herself -- both Paid In Full! Years ago my mother left me a box to open upon learning of her death, which was this, 2025. MY BACKSTORY: Grandmother purchased the plots 1965. She died in CA, 9.21.2001 leaving my mother next inline as the "Assignment of Interment Rights" holder. My Mother died in CA, 12.24.22. May 2025, I learned of her death and received her ashes from the L.A. Cemetery and Crematory in Boyle Heights, CA. If I hadn't, she would have been buried in a Mass Grave of the Unclaimed. In her box were copies of documents from 2001 where Valhalla Management, Mr Zell, nicely confirmed that upon my mother's death, I, her only child, would be next inline as "Assignment of Interment Rights" holder. Not having a public email nor an 800 number, makes it costly for out-of-state family. The only way I was able to get in touch with Valhalla was a DM/PM on facebook. May 2025 I reached out and staff named Nick, EVENTUALLY, replied asking me to email documents for him to look at. So, I sorted through Moms box once more to make sure no documents were overlooked. Early July 2025, 2 emails with various PDFs were sent. Late July no response. I did a followup DM/PM on facebook, that too, was ignored. (You can tell when someone read a DM) CURRENTLY JULY 2025: Once they are satisfied I am who I am, the challenge for me is to decide which of 3 CREMATED family members should be interned at Valhalla. They are: my Grandmother, my Grandfathers famous sister, or my mother. I would LOVE to place all 3 there, and give accolades if that is possible. As of this writing, I can't say because no one has replied to my correspondence. Just days ago I left a short Follow-Up DM/PM regarding my emails. Nada. CONCERN: Will or will they not honor a Contract that has been satisfied monetarily? Whether it be of my doing, or other family members with more tenacity, will they step up? It would be great for this to workout the way my grandmother envisioned! I would love have them handle my mothers Obituary Notice as well. Let's hope! As I stated, I will update as this unfolds. Really shouldn't be this way, but, here we are.

I understand they have NEW management and because I want to be close to my deceased mother I had…read moreconversation with them. No I am not changing my mind about the old management.... But the new management are much different, much kinder, more caring and receptive to my needs. They are five star and have cleaned the place up.

Shepard Funeral Chapel

Shepard Funeral Chapel

(5 reviews)

This funeral chapel does not care about accuracy in their obituaries. A family member excluded…read moremyself & 1 of my sister's from my brother's obituary. (It was done out of spite) I kindly requested they correct this error, but refused since they said it had to be changed by the person who wrote it. But they posted this incorrect information on THEIR website, something that they have complete control of. Disrespectful.

Writing a review for a funeral home is odd but needs to be done. It's unfortunate that I have this…read moreopportunity to rate it, but people deserve to see an opinion on here about it. However, my mother helped coordinate a lot of the food for the refreshments after the visitation which warrants this review. This Funeral home is located right by Lambert International. It's in a run down part of town. The building itself isn't that big, the size of a small church. It is located off a busy street (Natural Bridge). The interior is pretty basic but elegant. There is a small sized chapel, where services can be conducted. It has a homey feel and is ideal for direct family, close friends etc. there is a visitation area where the casket lays and plenty of room to move across the room and talk to loved ones. There is also an atrium with tables for refreshments and what not. The rules were a little strict on coolers and people had to go to the small nook area and grab a water from the fridge which was a little inconvenient. The service from the employees came off as very professional. You can tell they care about what they do and what the families want. They were very gracious and flexible with everything. Overall this is a good small and inexpensive place to have a funeral at. It's always sad talking about these things, but I do recommend it. Thanks for reading...

Laurel Hill Memorial Gardens

Laurel Hill Memorial Gardens

(2 reviews)

I found it easy to communicate with them, and I was made comfortable in the way everything was…read morehandle. So far no complaints. They just need to update there offices.

The staff, especially David Work the Manager/President, is rude and lacks the compassion one would…read moreexpect from the manager/president of a cemetery. After waiting 19 months for my Grandmothers headstone to be put back into place he "did me a favor" and moved it. This "favor" was done only after reaching out to the office multiple times, leaving multiple messages, being told they would call me back but they didn't. When I went into the office one day to ask about it I was told it had been moved but it hadn't because I had just visited her grave. I was told 6 months after her death that they would move it after 12 months once the ground settled. When I asked him why it took so long he said they had been busy with other burials. I told him I had a hard time believing that because it had been 19 months since she died. He then said "I don't have to listen to this!" and hung up on me. I immediately called back and asked why he would hang upon me. I proceeded to ask why it took so long and tried to explain that it felt like they had disrespected my family. In this call he continued to talk over me and hung up on me again. The stone was moved but is still not permanently set. I would have settled for an apology but never did I expect the manager of the cemetery who is responsible for caring for my loved ones resting place to hang up on me - twice! I was shocked that he would be so rude and lack any compassion for the loss I felt or the disappointment that her headstone was still thrown up above my families graves. I find it hard to understand how anyone in his position wouldn't have one ounce of sympathy. I can understand why the ground has to settle but this is December, in May she was gone 12 months. They had the entire summer to set the headstone and didn't get it done. I still don't have an explanation of why it wasn't moved back into place. If you are looking for a cemetery that will follow through, be compassionate and own their mistakes - this is not the place you want your loved ones to be. Hint, hint Mr. Lauren Hill Memorial Garden Manager/President - a simple apology would have gone a long way!

Lupton Chapel - funeralservices - Updated May 2026

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