The staff and the view make this hotel! It's my second time here, and each time I am impressed with…read morethe staff! They go above and beyond the usual Ritz training. This year the few standouts were Marc at Amore Del Lago for the after-hours s'mores hook-up and Euvon (Amore Del Lago and the Speakeasy, she had a long shift! ) for walking me ALL over the hotel when I was lost. The view is stunning and the food is high quality. The rooms are nice, but could use a few more elegant touches, though that may seem out of all place with the camp-like atmosphere. I didn't take many pictures, but will repurpose the few I took for other reasons.

We stayed here for 3 nights and thoroughly enjoyed the property. Check in was a breeze as the line…read morewas short and they had everything ready to go with my room being ready. The parking is valet only and is included in the mandatory report fee so be prepared for that. The grounds are immaculate and this place is definitely in a bubble. We used the pickleball courts and the spa. The pickleball courts were 3 miles away, but there is a shuttle you can take that is on-demand. You can also use the bikes that are included in the resort fee, but it is a hilly ride. The courts themselves are nice, and not owned by the Ritz, so they take your room number to charge the Ritz. The spa was really nice and guests are allowed to use the amenities without charge. There was a long line though so they took my name down. I got the tour in the meantime and found that it was pretty empty. The facilities are nice and clean, including a cold plunge, family indoor pool, hot tub, steam shower, and sauna. The room itself was well appointed and classy. The toiletries were abundant and the bathroom spacious, with a tub and free standing shower. The bed was soft and there was a small couch and desk. The TV was large, but had limited channels. The turndown service with small chocolates was a nice touch and I was blown away that they saw my mouse on the desk and put a Ritz mousepad underneath it for me. Since we were there for a retreat, we ate some meals in the tent, which was more than a tent. We had a buffet breakfast at Gaby's on the Lake with open seating and were able to grab a table next to the window for the fabulous views. Lastly, our sessions were in the Pavilion, which was a really nice facilities with comfy chairs, but only one unisex bathroom.

This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos

This was a decent hotel with a good price. We only stayed for one night, and it worked perfectly…read morefor us. Quiet and no issues. Friendly staff. Clean and comfortable rooms.

Overall, great location, rooms were like door rooms, very small with very cheap tiny furniture and…read morethe walls are paper thin so the guy next to me and I could have help a great conversation about the action movies he had on full blast. Staff was great but the rooms could seriously benefit from a deep clean! Lots of "I don't want to know what that is" kind of stains on the chair, floor, bathroom wall, comforter, and grout inside and outside the shower. Easy parking! 2 restaurants and a gas station/convenient store easily walkable.

Came here to stay while working. This hotel was well worth…read morethe money. The entire team working was amazing. The hotel lobby and the room were extremely clean. Although I did not have breakfast in the morning since I am not a breakfast eater, the cookies in the evening were an amazing touch. I will be back the next time I have to be back in the area.

Everyone was super friendly even with 1am check in. Room was quiet and super clean. Complimentary…read morebreakfast was well stocked even at the end of the service time!

Love to stay at the Hampton when traveling. Did get hit with…read morea bit of a higher price than expected, but it was a Saturday with Georgia playing Tennessee at home up in Athens, so once I figured that out it made sense. Clean, friendly, watch out high water pressure which is great in the shower but can surprise you at the faucet.

My wife and I checked in around midnight after a 17 1/2 hour drive from San Antonio. When we…read morechecked in, my wife's card was double charged. Then, when we went upstairs to take showers and get settled, we discovered that the water pressure was very weak, and the water got only lukewarm. Then, I crawled into bed and began scrolling on my phone. It wasn't long before I felt something stinging me on my hands. I looked down and discovered ants, crawling on my hands and then something bit me on my neck and on my lower waist about the same time. I jumped out of bed and discovered fleas on my pillow and large bugs crawling all over my mattress underneath the covers. I began knocking them out the bed, but my wife told me to stop and take a video of them. So I did and reported it to the front desk. The front desk lady was very nice and responded appropriately, moving us to another room, but it was two floors up and we had to move all of our things and we were already very very tired. This is the second bad experience we've had with Hampton Inns. I do a bit of traveling for my home state and have discovered that some of the Hampton Inns appear to be a little old and worn. When I was in college, I worked as a hotel housekeeper, and from firsthand experience, I can tell you that their housekeeping standards leave much to be desired. The issue was addressed by hotel management and eventually elevated to the general manager, who contacted me and made things right. Great customer service by Ms. Tamika; she is a professional business woman.

this was one of our stops on our recent trip. The desk clerk was overly helpful and friendly. Her…read morename was Yasmin B. and was ready to do anything to be helpful. I wish we would meet more like her when we check into the Hilton hotels we stay at on our trips. The hotel is small and old, but our room was spotless. All the amenities were available and the bed had the clean and fresh duvet cover we expect.

In town for two nights. We always try and stay with the Hilton family of hotels. This was the only…read moreHilton in Milledgeville. Thankfully this Hampton is wonderful! Everything feels new, modern and clean. The staff is very nice. Thanks Hilton!

It's an ok hotel. Being on a lake, not much to it. It being June and hot, the room was fine but it…read morewas very humid in the room. The room was clean but it did have a musty smell and the show curtain really needed to be washed. It smelled as well. We decided the air conditioner was more open to the outside than it should be. Breakfast was the normal, but the eggs, I think they were powdered? Idk. It was fine for a one night stay.

Soooo, let's talk about this hotel.....driving in, you get a nice feel that this place is going to…read morebe a nice lil getaway at one of the most beautiful lakes in Georgia! The libby is cute, but dated. Furniture and fixtures are giving 1980's. Then you get to the room and it's giving WAAAYYY OUTDATED! Clearly they went to a few hotel thrift warehouses and picked up furniture and TV's! Also, there's a bit of a bug problem and I DO NOT DO BUGS!!! While I really love Lake Oconee, next year we will be doing an Air BnB!

Enjoyed our stay, and hope to return in a season where we can enjoy the outdoor amenities: pool,…read moregazebo, fire pit. The rooms are beautifully furnished, and common areas are lovely, the gorgeous Christmas tree was a nice bonus. Breakfast was good (biscuits, gravy, eggs), and the host made us feel quite welcome. I've been wanting an alternative to the mid-tier corporate hotels in Covington for a long time, and we are pleased to have found Twelve Oaks.

Beautiful home with well appointed guest rooms. Quiet and homey. Staff was delightful and…read moreresponsive. Beds and mattresses were extremely comfortable. Convenient location to all we wanted to do that weekend. We will go back.

Definitely a pretty gross hotel, but if you have to stay in Madison, I'm afraid this is the best…read moreyou're gonna get. I stayed here last week for work. The front desk was very courteous and efficient. The room I had on the third floor was very very humid and had a mildew feeling- wouldn't be surprised at all if there was mold in the walls. With the condition of the carpet and walls and the humidity etc, I had to try my best not to think about the germs that must be around. My best advice is to stay a night, bring some sort of disinfectant with you, rack up a few IHG points, and get out of there before you catch something.

Overall this hotel satisfied my need for a place to stay, it was a very average experience. My…read morefirst room had an overwhelming smell of mold so I had to change rooms, which was done without an issue.The rooms and lobby are clean (except for some nasty stuff on the hair dyer in my second room). The breakfast was definitely a highlight of my experience, there was a great variety of items and had a reasonable window for visiting. A few things were broken which included the laundry machine and the printer in the business center. If you are part of the loyalty program, they won't acknowledge or care about that. Personalities are lacking here, no warm southern welcome here!

Stayed here for a holiday weekend and had an amazing time. Our villa was right on the water with…read moreboats docked outside and it was such a tranquil ambiance. The villa was clean and cute. We had the convenience of walking to the restaurant next door and enjoyed dinner and drinks. Cuscowilla is a gated community and you need a reservation to get inside--it also features private residences and a golf course.

Had an amazing stay! Arrived and ate lunch at the club house. My salad was great and the waitress…read morelet me add avocado to it, making my already amazing salad fabulous. If your hungry while waiting, there is a popcorn machine and you can help yourself to it. The view is super relaxing. The weekend was filled with boating, eating at the waterside grill, laying out at the pool and of course the wedding festivities. Amazing place for a wedding. See my pics!!! Super fun and relaxing resort!!!!