I had the WORST service ever from this place!!!! After buying a Scoopon in August last year and making an appointment in September, they cancelled on the morning I was meant to go in, telling me that the hair extension technician went home sick. They told me she would call me when she was back at work. Three weeks later she called and we made another appointment in October. Same scenario, called me on the day and cancelled, telling me they would call me back. No one called me so I called after waiting nearly a month!! I was told to leave my name (AGAIN!!) and someone would call me back. I then waited another few weeks and rang again and was told that they weren't booking any appointments until next year as they didn't have "the book yet" WTF! I left my name and was told someone would call me back. I rang AGAIN a few weeks later, when it was about three weeks until the Scoopon expired, and was told I was on the list and someone would call me when I was at the top of the list. I asked if this would be before the 2nd of February - as that was the date the coupon expired and was told they would honour the coupon after the date. I rang them today to see if I was any closer to the "top of the list" and was told "Sorry there aren't any appointments left". I argued that I was told they would honour the coupon and said I had made two appointments only to be told it was "too bad". When I complained about the inadequate service I had received the woman hung up on me! The most terrible experience I have ever had!!! read more