1. Luna Wellness & Aesthetics

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Hamden, CT

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Luna Wellness & Aesthetics

5.0 (2 reviews)
Open • 9:00 am - 12:00 pm

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5 months ago

The staff and nurses are caring and attentive. They respond to concerns in a timely fashion.

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8 months ago

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Quinnipiac Medical of Branford

Quinnipiac Medical of Branford

1.6(16 reviews)
11.6 mi

I am extremely dissatisfied with this practice and would not recommend them to anyone…read more The reception staff are consistently rude, dismissive, and unprofessional. Every interaction I've had with them has been unpleasant, which is unacceptable for a medical office where patients are often already stressed. On top of that, I have received other patients' medical information in the mail due to what appears to be a mix-up with similar names. This is a serious privacy concern and a potential HIPAA violation. Recently, I was contacted for a follow-up after a hospital visit. During that call, the receptionist told me I was considered a "new patient" because I hadn't been seen in 3 years--despite being with this practice for over 20 years. The reality is that since COVID, they no longer treat common illnesses like colds or flu, forcing patients to go elsewhere. They scheduled me with a PA without clearly explaining this. When I called back to cancel and requested that my file be closed, I was told it was taken care of. Despite that, I later received an automated message stating I "missed" the appointment. When I called to resolve the issue, I was transferred to billing and met with more resistance. Instead of helping, they questioned me about who I spoke with and insisted the appointment was never canceled. The situation became so frustrating that I had to call multiple times--and even from a different number--just to get someone to address it. At one point, a staff member even hung up on me. This entire experience was stressful, disorganized, and completely unprofessional--especially concerning given the appointment was related to high blood pressure. I would strongly caution others before choosing this office.

I've been a patient of Quinnipiac Medical for over 20 years. My APRN Karen Stemler is the most…read morecaring provider ever. These negative reviews aren't what this group is about. I find everyone in this office as professional and caring!

MR Primary Care

MR Primary Care

3.9(94 reviews)
72.2 mi•Midtown East

I've been coming to this location for about 2 to 3 years although the business has changed name and…read morestaff. Everything has been amazing They have accommodated me on walk-in basis and help with booking future appointments. The staff is super professional and friendly as well as the doctors. They have made sure that I have everything I need and any recommendations for what they aren't able to assist with.

If i could leave zero stars i would…read more This practice has gone completely downhill since Dr. George Liakeas stepped away from running the day-to-day operations. Really recommend to not come here. The first issue is communication. It is nearly impossible to reach a live person. Most calls end up at a recording directing patients to the website, and the only reliable way I've found to get someone on the phone is sometimes through the billing office. For example i just tried to call twice because they mixed up my medication. It's 10:45am EST... full business working hours... and their answering machine said they will get back to me within 1 business day. The second issue is continuity of care. The office now seems to function as a revolving door of students and trainees. While I fully support medical education, it becomes frustrating when a different person handles every appointment and you have to repeat your entire medical history from scratch. Even more concerning, my patient information often appears to be incomplete or inaccurate despite multiple prior visits - again just this week completely mixed up dosages of medications I've been on for years, should clearly be on my sheet? On more than one occasion, I have received recommendations that seemed far more extreme than warranted for the issue being discussed. Follow-up is frequently promised but rarely happens. Never once getting a follow up call on outcome of test results. The biggest problem has been prescription management. I have been on the same medication for years and needed a routine refill. The prescription was not sent, which is something that has happened now multiple times. When I finally reached someone by phone, they proceeded to ask me (the patient) which medication and dosage I take because my chart apparently did not contain that information. Thankfully i obviously know what i take - but that should be confirmed and monitored by the doctor - after all that they sent in the wrong dosage to the pharmacy and doubled my daily medication. The lack of communication, poor recordkeeping, missed prescription requests, and inconsistent follow-up have made this practice difficult to trust with ongoing medical care.

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MR Primary Care
MR Primary Care
MR Primary Care

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Steven L. Saunders, MD

Steven L. Saunders, MD

3.7(6 reviews)
15.9 mi

Hi there, This is a complaint against the staff. I got a…read moremissed call from the office so I called back. I waited forever on hold and they hung up on me. However I called back and they said that they were going to call a mediation to my pharmacy. I go the pharmacy and nothing was called so naturally I called them back. Some rude assistant picked up trying to rush me off the phone and she said they never called the prescription because the dr wanted to talk to me. I said I wished you called to let me know. She got so rude on the phone and saying she doesn't have time for that and that they are short staffed. I said please do be snippy with me, and as I was speaking to make an appointment she hung up. So I called back, I don't know who picked up (most likely the same person) I said why did I get hang up on, and she hung up again for the third time. Someone called me from the office and without asking me what happened stating that I am being rude to the staff. I laughed because at this point it was funny. I explained myself again, and made an appointment that I cancelled right away .this was just for a physical appointment , what if I was sick and they act like that again and again ....I was going to ask to be a concierge patient, but they don't need my money I guess. Do not recommend them at all very very, very rude people no social skills whatsoever shame or Dr, Saunders employing people like that..

I have been a patient of Dr. Saunders for over 15 years. Both he and his staff are very courteous,…read morecaring and professional people. He has helped guide me and direct me through dealing with some serious medical issues requiring specialized physicians and surgeons including sepsis and cancer. He and his staff have always been very responsive and understanding with terrific "Bedside Manner". I took advantage of and enrolled in a Concierge Physicians program to which he belongs. The service offers several benefits. One of the most important benefits for me is virtually instant accessibility to him and/or his staff 24/7. I would recommend Dr. Saunders as a very competent practitioner of Internal Medicine as well as a down to earth General Practitioner or Primary Care Physician.

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Steven L. Saunders, MD
Steven L. Saunders, MD

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Dolce Vida Medical Spa

Dolce Vida Medical Spa

3.2(29 reviews)
3.0 mi
•$$$

I had a very disappointing experience and will not be returning. I've been going to D.V. for…read moreseveral years out of convenience, but my most recent visit completely changed my perspective. My appointment was scheduled for 5:30 PM with Nicole, her last appointment of the day, and I wasn't taken back until 5:50 PM. Once I was in the treatment room, it immediately felt rushed. While discussing my injection plan, I asked for a mirror so I could point out specific areas on my face. Although she briefly handed it to me, she quickly took it back. When I asked if I could keep the mirror in my lap to reference during the appointment, she responded by asking if I was "scared," which felt both dismissive and unprofessional, especially considering I've been treated by her multiple times before. Additionally, she did not use the vein finder, despite knowing that I bruise easily and having the device readily available in the room. As a result, I was left with bruising that lasted for weeks. The overall tone of the appointment shifted at that point. The interaction became uncomfortable, and the provider's body language was noticeably standoffish. At one point, when discussing my brow area, I again needed the mirror to show what I was referring to, and the same pattern occurred...brief access, then taken away. Later, when I was bleeding and asked for the mirror to see where to apply pressure, it felt like an inconvenience rather than a reasonable request. The experience at checkout was equally disappointing. The receptionist only stated the total amount due, with no acknowledgment, courtesy, or even a simple "thank you" or "goodbye." This visit left me feeling rushed, dismissed, and uncomfortable...especially for a service that requires trust, communication, and attention to detail. It was clear to me during the appointment that this would be my last time there. Moving forward, I will be returning to a med spa that prioritizes professionalism, transparency, and patient care. In my experience, higher-quality practices take the time to review products with clients, including showing packaging, expiration dates, and lot numbers, and ensure the patient feels informed and respected throughout the process. I hope the owner takes feedback like this seriously, as experiences like mine can result in the loss of long-time clients.

I went in on a Groupon, 20 units of BOTOX for $159 and found out I was injected with a less…read moreexpensive product Xeomin. I was livid. I told the front desk that I would be back and I want BOTOX at the Groupon price, they agreed. I had gone back got BOTOX and they tried to charge me full price. She called Mgr Katey Callahan, Ms Callahan agreed to the discount. Then Ms. CALLAHAN decides to call me to tell me I shouldn't have received the discount. The woman is a nut. And really has poor customer service skills. Be aware of WHAT THEY ARE INJECTING. ASK TO SEE THE BOTTLE!

Luna Wellness & Aesthetics - medicalspa - Updated October 2026

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