Great service, good communication. My wife was content with her treatment. Very expensive. Would…read morereturn.

I came here with my mom and the spa is beautiful! I had a massage service but I felt a bit…read moreuncomfortable that the lady doing my massage was 6 months pregnant... I asked her if she was sure she could do my massage being that pregnant and she said it was fine but I would have rather gotten my massage with someone else since I did want more of a deep tissue massage. They have saunas, steam rooms, and you can use the facilities at the hotel for the day after getting your service of choice done. The lady at the front desk was friendly and showed us around.

Such a beautiful, high-end experience from beginning to end! Every detail at Hürrem Hammam feels so…read morethoughtfully designed, from the stunning Turkish-inspired décor to the relaxing atmosphere and variety of spa amenities. It truly feels like you've been transported somewhere else. We also ate at Topkapı Kitchen, and the Turkish food was absolutely delicious! The spa and restaurant together made the whole experience extra special. I loved everything and can't wait to come back!

ame here for a massage and facial, and it was an incredible experience. The facial was amazing, I…read moreleft absolutely glowing. This Turkish spa offers several co-ed amenities, including two dry saunas, a steam room, a cold plunge and hot tub, an ice room with a cold plunge bath, and a Himalayan salt room. My favorites were the sauna and, of course, the facial. The therapist took her time and really addressed my skin's concerns, which made all the difference. It's a wonderful place to enjoy with your significant other. They also offer refreshments and fruit, and there's a restaurant on site, which is a great added touch. Highly recommend.

Great medium pressure massage. 69 minutes was too short will try 90 min next time. No spa or sauna…read morejust a massage/yoga Pilates studio.

I have been coming to Tuya Spa for over 3 years. I will never go to any other place. I highly…read morerecommend both Tuyana and Alejandra. My skin has never looked any better. I am constantly complimented on how beautiful and young my skin looks. What I really love is that the services entail attention to detail. You never feel rushed. Both Tuyana and Alejandra take the time to know your skin and give you a service/facial tailored to your skin type and whatever your skin is going through at that time of the month. I am always looking forward to my peaceful and relaxing facial appointment. I HIGHLY recommend Tuya Spa. Only Covid-19 and work trips have had me rescheduling my appointments, otherwise I never miss my appointments. Thank you for treating me like family.

ok, so first I didn't realize the Equinox SPA had it's own "Check in" page before I left my…read moreoriginal review on the gym page. So I pasted that review below this one, which is my 2nd visit to the Spa. This time around, not only was I greeted at the main entrance and provided with my Aescape massage outfit, but Arnold from the Spa greeted me at the front and walked me back to the Spa and got me all set up for my 2nd robot massage. Once again, I loved it! So this time around, I opted for the upper back and shoulders massage. The table remembered my settings from the last time so I didn't have to go through those steps again [it does give you the option to make adjustments though]. After body scan it got to work focusing on the knots in my shoulders - in addition to the ability to adjust the pressure throughout the massage, you could also 'heart' on the screen at any point of the massage that you loved, I would imagine so the robot knew to keep doing that or maybe a little extra focus. 30 minutes well spent and I got a 20% offer to come back next time. This time around the Spa desk was fully manned. ***my review from the Equinox Gym page *** My review is for the Aescape massage provided by Equinox. I saw an ad for the Aescape robot massage while scrolling Facebook - Aescape places these massage machines in different gyms and spas, so I picked the Equinox in Aventura since it was the closest. Check-in at the main gym front entrance was quick and pleasant , but once I got to the desk in the spa area it took a minute to find anyone to actually help me. Eventually someone showed me to the room and had me change into the little fitted top and bottom they provide. You also take off your shoes and jewelry and put your hair up so the machine arms don't get caught. Everything is computerized [no surprise there] When you lie face-down, there's basically an iPad-esque screen right under you. From this screen you pick your massage style, pressure, focus areas, ambiance music, adjust the table... all of it. Then the machine scans your body to map out your stress points like it's building a strategic plan for your back. FYI -- if you move, even a little, the machine pauses until you're back in position. I chose the full-body massage with extra attention on my shoulders. Each section had phases -- a warm-up, the main massage, and a cooldown. You can skip past any section if you want and adjust pressure at any time. Now, my mind kept flashing to every robot movie I've ever seen but honestly? This was one of the best massages I've had. The machine knew exactly where my shoulder knots were hiding. When I finished, there was nobody at the tiny spa desk again, so I just quietly walked out. Wasn't sure what else to do lol I give the massage itself 5 stars, but took one off because the spa area felt completely unattended both when I walked in and when I walked out. I wasn't even sure if I was supposed to check out with someone or just disappear into the sunset I will say I recall the person who helped me saying it was a relatively new addition to the gym [I think], and I did receive a follow up text asking about my experience. For the price [$19 to $$29] it cant be beat. I'm definitely going back, not just for the cost though but because that massage actually got the knots out of my shoulders!

extremely dissatisfied with club customer service, bad atmosphere, bad vibes, ignores requests.read more

Don't go here. I asked for a deep massage, but the therapist pressed too hard on my spine--even…read moreusing their elbow--which was very painful. My partner also got hurt; his face was forced into a carved-out spot on the bed, and he ended up with a red spot on his eye from too much pressure. These people are not professionals. Despite the poor service, I left a $30 tip, but the lady insisted it should have been $40. Very unprofessional, once again.

An amazing no frills massage. Kind staff. Excellent firm massages. We come here at least once a…read moremonth !!

Overall the experience was nice. The staff were nice, the massage was great and the prices are…read moregood. But please *be cautious * I will say if you do plan on going here to be careful of the neighborhood. I got a 1 hour massage. I parked right next to the building and while inside someone tried to break into my car by cracking my window in two spots. Luckily they didn't get in but after filing a police report, the officer did mention similar crimes have been happening in the area, specifically where I parked my car. Not to mention, when I parked originally, there was already broken glass and tints on the ground. I didn't think much of it because it was daylight (4pm) and right next to a busy road but that didn't stop whoever did it to attempt to get in. I had two punctures in my window that cracked and now I have to replace my window and tint. I did inform staff of what happened so I would hope they give a heads up to people who come in so they don't have to go through what I did!

Consistent and the best for deep tissue massage. I use the computer a lot at work and I go when my…read moreneck tightens up. I have gone about ten times so far and every time was amazing. Consistency is something that is great. They are very nice too. I will continue to come.

Very disappointing experience for the money. 90 minute facial and the aesthetician spent 15 of…read morethose minutes interviewing me with too many questions. I understand the need for a few questions but to waste your experience on this is ridiculous. Ask before you start the timer. Worse, she did zero facial extractions. It was in her words a "feel good" facial whatever that means. This despite the front desk promising that extractions are included. Only when pointing out this disconnect did my brother who followed my facial got a proper experience. The aesthetician confirmed she doesn't do extractions but would make an exception. For 540 dollars for 90 minutes it's a complete waste. If you have money to burn at least make sure they do a good job. We also ordered salads at the spa and the chicken came ice cold and was rubbery. For 60 dollars a salad you would think they would make sure it's an incredible one. Instead it was a small portion and cold meat. They heated the chicken when we pointed it out but it didn't change the fact that the meat was so dry. The staff is nice here and clean facilities of course. I just thought the food and quality of facial would be impeccable at this luxury price point and sadly it was not.

I had a truly magnificent, movie-like experience here…read more I arrived and was greeted by name, which felt like a very personalized touch. Before even stepping foot into the treatment area, I was given a wellness shot that consisted of a variety of vegetables. Monique then showed me around the spa amenities while I waited to receive treatment, making sure I understood where everything was and asking along the way if she could clarify anything for me. She made incredible recommendations - yes, the lounge cookies were delicious - and left me to my own to relax once she had given me a thorough walkthrough. I followed the spa's flow recommendation, alternating between the sauna and the cold plunge. I was rejuvenated before I had even began my appointment. Then came the best part - Lakita! As part of my package, I received a body scrub and scalp/body massage. It was truly amazing and unlike any spa experience I've ever had. I felt so at ease the entire time. I appreciate all of the staff who made the day unforgettable!

Unfortunately they are closed permanently after the fire in the hotel last year. We use to enjoy a…read moreday of massage and beach day

My husband and I have been to this spa various times in the past 10 yrs for the couples massage -…read morewe have always been very pleased with their services until now. We opted for the two male masseuse and they were horrible. First, they didn't even introduce themselves. Second, the music they were playing was too loud and not the relaxing spa music that they normally play during a massage. Then they start having a conversation with each other during our massage. My masseuse spent 90% on my skull, neck and back. Barely massaged my legs or arms. And finally, when he asked us if we wanted champagne or mimosa, we asked for mimosa. They were out of orange juice so no mimosas - really? Hotel is out of OJ? I was so disappointed and won't be going back.

I had a gift card and went on a Tuesday afternoon. Normally the masseuse I want is booked but was…read moreeasy to get an appointment this day. Odalys is amazing! She is very professional and is an expert at her craft. Place Was quiet and clean. Worth it to upgrade to 80 minutes for a really relaxing experience.

They're incredibly inflexible, even with first time guests. Unfortunately, my husband took my keys…read moreby accident so I called to notify i would be late and ask that we push the appointment by 15 minutes since i had to get an uber. They said they would do their best to give me the full time but when it was all said and done, they didn't give me anything more. I paid for an hour massage and got 30 minutes. They wouldn't move my appointment either without the $25 penalty. The rigid policy seems extreme, given it was my first time. Their menu says 1 hour but it's actually only 50 minutes so minus 1 for that as it feels misleading. The front desk girls are really rude and unbelievably unhelpful. They'll say whatever they need to to get you in and when you arrive if you don't get what you asked for her response will be "i don't know what to tell you" so another ding for me for being misleading yet again. The massage itself was subpar. The masseuse never asked me about pressure and rushed through the massage so another minus 1 for service. Vibe is pretty shabby. Sheets are not soft and the massage oil is cold. i wouldn't never go back here.