Quality care, great front desk staff. They listen and they care…read more Dr Andy is very knowledgeable, listens and has helped me with 2 very different issues/injures. I highly recommend!

I've been seeing Dr. Anna Lipocky for about 3 months now and her professionalism and knowledge is…read moreextraordinarily evident. I had been dealing with a knee injury for 2 years and I came in initially for dry needling and she did an evaluation and recommended shock therapy and BFR (blood flow restriction) instead and it has helped tremendously! I'm now able to squat pain free! Mind you, I had been seeing another PT for those 2 years and nothing helped until I saw Dr. Lipocky. Also the students there are very professional as well and clearly know their stuff too! The front desk is always so welcoming and will schedule around what time works for you and recommend treatment packages to save some money too! Hands down the absolute best physical therapy clinic around! I would recommend it to any and everyone if they're dealing with any type of injury!

Hi my name is patty and have had chronic pain for many years and need a knee replacement I been…read moresuffering with my knee for last 2yrs I want a doctor that's not say I'm to young I was in my 40's when I got my first knee replacement then year later had to get another one on same right knee now it's my left one I can walk even in my house I go tho Ortho Carolina I feel they don't know there saying I should be getting shots in my back the big needle lol it's has helped in the past so I'm gonna make a appointment with you guys and get a second opinion

After falling & tearing my rotor cuff, I went to see Dr. Perry a few years. They took excellent…read morecare of me before, during, & aftercare. They did everything to make sure I regained full function of my arm. Amazing service!!

I was dx with arthritis in both my knees, I dident want to get steroid shots so I talked to a…read moreCoworker who was going to Flexogenix and I was thrilled my Insurance covered it 100%, so I had my 3rd shot out of 5 yeaterday and my knees still hurt when I walk up and down the stairs, but after my 2nd they felt great. so I don't know...I went out of town this weekend and maybe I overdid it, I will be doing more exercise and I hope that will inprove my pain.. SO I am still hoping for a good outcome

Going to Flexogenix was one of the best things I ever did for myself. I went on a ski trip to…read moreJackson in January 2016 which was wonderful except for one thing - every ski turn hurt my knees significantly, and when I got back even walking was tricky. I would land wrong sometimes and - OWWW!! I was thinking that maybe there was not much skiing in my future if at all, and the idea of walking a golf course seemed daunting indeed. Then I heard about Flexogenix. They examined my knees, did ultrasound and x-rays and diagnosed "moderate to severe" arthritis. They offered a treatment called Lipogems, where they extract stem cells from your love handles and inject them into the knees. I had both of them done, and while my knees felt like cement for a few days afterwards, 5 months later I was at Beaver Creek, and I hardly noticed them while skiing. As for my knees overall, the clock has been turned back by 15 years. If you have arthritis in your knees and you still have a little cartilage left, don't wait for knee replacement - go here first.

Front desk lady Diane was rude, dismissive argumentative and ignores requests. She just said "They…read moredon't do that" and refused to try. He is sitting up front talking about the ninja product she's thinking about for the holidays with her colleague and was too busy to do any work was very upset when I asked her to check with the doctor since I was 15 minutes past my appointment time . Then she ended up slamming my $500 insoles on the counter hard enough that I'm sure they heard it in the back room. They charge a lot for the custom insoles and force extra appointments to pickup insoles that don't seem necessary. Old doctors have retired. Not sure I'll come back again....

(11/13/24) I should've listened to the other reviews about this place, but I thought I knew better…read more The only positive thing was getting a prescription for toenail fungus. The thing that I didn't like was the $287 charge to my insurance for cutting my toenails. When I went to my appointment today, the nurse wanted to put softener on my feet. I asked her why. She said that it was for cutting my toenails. I told her that I cut my own toenails. If I want a $300 pedicure my feet will be treated like treasure. The nurse left and returned saying that the doctor wasn't going to see me. Apparently cutting my toenails was the only thing that interested him, not the health of my feet.

Can't say enough great things about this place! I've been dealing with a hip injury that sidelined…read moreme from an upcoming race, but the team at GOPT has helped me stay positive and see improvements in my recovery journey. They're flexible with appointments (I haven't had any trouble getting in at the times that work best for my schedule). As for the staff, everyone is great. Hayley in particular is fantastic--very personable and down-to-earth--and all of the PT techs who help with stim, ice, etc. are so kind. Greg himself is clearly super knowledgeable and passionate about what he does. Thankful to have this place close by!

Today wasn't a good day for me to visit the center due to the customer service at the front desk. I…read moredid not and I will not accept that kind of trea. Miriam gave me horrible customer service due to her being overwhelmed of a new employee, that is not my concern. Miriam put a bad taste in my mouth today. Even though she apologized. The fact remains. Had I given Miriam the same treatment they probably would've asked me to leave.

Dr Ahmad saw me, saw my tendon issue, did an x-ray to confirm no broken bones, and did the…read morecortisone shot no issues or delays. So many other places want to put you through hoops and ladders just to get these and Dr Ahmad actually believes the patient when they say what they need.

I had an appt. on April 28, 2025 with Dr. Usman Ahmad DO, and the office manager was very rude to…read moreme denying me medical services. She said United Healthcare would not pay them if they didn't take a copy of my driver license. I said let's call UHC because that is not true. The office manager would not call UHC. The law states that you do not have to let a doctor's office copy your picture ID. You only have to let them copy your medical card and show them a picture ID. The office manager said I will call them and call you back. The office manager never called me. I didn't appreicate driving a thirty minute drive to be denied medical services and treated rudly.

Dr. John is one of the best doctors I've ever had. As someone who has played soccer all my life,…read moreboth in college and professionally, and has undergone four knee surgeries (two on each knee, including both ACLs), finding him was a stroke of luck through an internet search. My traditional orthopedic surgeon had suggested steroid shots for my knee arthritis, which only treated the symptoms rather than addressing the root cause of the inflammation. From my first appointment with Dr. John, it was clear that he was committed to treating the underlying issue and genuinely wanted to help me get better. With his extensive experience and caring nature, he stands out among the many doctors and athletic trainers I've encountered throughout my soccer career. His staff is incredibly welcoming, making each visit to his clinic a positive experience. After just two knee injections, I've seen significant improvement and can now play sports with minimal pain and inflammation. Dr. John's integrity is exceptional; he recommends treatments based on what will genuinely help your condition, not what will benefit him financially. I am truly grateful to have found him and will continue to seek his care as long as he is practicing.

Truly cannot recommend a more absolutely OUTSTANDING practitioner AND practice! Dr John is such a…read morepassionate and genuine man. You can tell just 5 minutes into a conversation with him, and exceptionally knowledgeable about the human body. Master of his work! He helped me with such a weird dislocation issue I had in my knee I had been dealing with over 1.5 years, the PRP treatment was great, and very affordable... As a high intensity athlete (BJJ)... I CANNOT RECOMMEND SOMEONE MORE THAN DR. JOHN. Ps His assistant Susan is such a wonderful woman, great at making me wince like a little girl when drawing my blood haha! And I greatly enjoyed both visits I had to the clinic because of them.

Saw Dr. Hamm who was just fine. Yes, another 6 weeks of PT was ordered though none of that has…read morehelped the pain in my hips and lower back before, but okay, sure. 6 weeks later no improvement (and in many ways the pain was worse after PT.) So he shuffles me over to Dr. Haines. One aspect of my treatment is that no doctor wishes to view my issues for their complexity. Every doctor decides "It's the left hip!", as the only one with a replacement, and ignores the rest. Marvelous. Same thing here but cool, we try again. Haines is okay, except she seems highly disorganized. She promised to call after she viewed my xrays. She did not. Still haven't heard from her. I insisted that small bore MRIs aren't something I can use(nobody should, they're horrible), large bore or open MRIs only. She promised she would take care of that. She did not. Some scheduler called to set me up with a small bore and I refused, told her I explicitly told the doctor no small bore. The scheduler said she wasn't informed of that. So she transfers me somewhere for an Open MRI that ends up being in Rock Hill SC. Surely there is an Open MRI or large bore inside Charlotte. In fact, a search shows there are 5 or 6. So why, pray tell, am I being forced to drive to SC for an MRI? Not only that but some other scheduler is leaving me messages for an MRA appointment....but the return call number rings four times and hangs up. So how many schedulers did Dr Haines set me up with? What is going on here? None of the schedulers even know who ordered the MRI or the difference between large and small bore MRIs. Yes, I could use The Magical Portal I guess, though even my husband is sick of having to invent new passwords every time he tries to use it since the old ones disappear. At this point, I'd have 7-10 portals to juggle which I refuse to do. If someone wants to pay me to input patient information into some off-sight database where it can be hacked or shared with multitudes, they can do that. I get the feeling that Atrium Health Musculoskeletal Institute Sports Medicine really doesn't want me as a patient. I was hoping for an alternative to The Bone Yard of OrthCarolina but sadly this is not it. Wish we had access to a teaching hospitals and practices like Duke and Bowman-Grey, in Charlotte, rather than these hedge fund managed clinics.

I arrived 10 minutes before my scheduled time. The secretary ignored me until I said "excuse me"…read more She was so engrossed in watching her phone she did not realize I was there. She told me she would check me in at my scheduled time and to take a seat in the waiting area (suggesting the family waiting area). I decided I would wait in the patient waiting area as I was not confident she would remember I was there. Another patient came in and she rudely told her to come back in 5 minutes because she was on her lunch break and would not be checking anyone in until 1 PM. Without a beat she turned back to her phone and continued watching her phone. She was so rude. What a poor representation of this office! I say that because as soon as you get called back your experience changes. Everyone from the CNA who takes your vitals and blood sugar to the nurses and MD in the procedure through post procedure are all AMAZING. Everyone of them are professional yet so personable. They tell you what to expect as you are in the procedure and do a great job with the discharge instructions. The nurse even calls to check on you the next day! Now, that is excellent care and support! Dr Thakur is excellent. I highly recommend him for both in office evaluation and for your procedure. I feel 100% safe with Dr. Thakur's expertise. I would not go anywhere else. Don't let your front office experience alter your opinion of the care you will get when it really matters.

I have two amazing physiotherapists, Jordan and Oliver. They are unbelievably on target with my…read moretherapy and constantly watch for signs I'm not in form. They explain my issues in such depth because I need to understand what I am doing, how to do it, and why I'm doing this movement. They have made me aware of issues, I have developed over time, that i need to correct. I thoroughly trust these two, and am amazed, at my age, I can feel a change for the better! Thank you Oliver and Jordon, I'm sorry I don't tell you how much I appreciate you both. And I also have to mention Grayson, at the front desk. She is just amazing at keeping that office and appointments running smoothly. She's the first I see, when I arrive, and the last as I walk out the door. Grayson, you are amazing! Shame be on Novant for not providing you an assistant! God bless y'all, Jon Palumbo

NHEXOS has been great for me because they have the workouts laid out for you, the workouts are…read morescaled to your individual skill/fitness level. The trainers are always watching, coaching and adjusting your technique so you are safe and improving your health. The access to a dietitian was something I never thought I would need but it has helped me a bunch. You think you can do it on your own but when you have a team of professionals that care about your success, they make it a great experience.

Dr. Shukla has been my primary care physician for around a year now and I have been very impressed…read more The office has never been very crowded and everyone is very friendly. Dr. Shukla takes time to get to know you and caters your appointment to your personal needs. I would definitely recommend this Novant Health location to anyone looking for a primary care doctor.