After having some issues with scheduling an appointment, JenElle, the clinical director at Novant Health Primary Care Poplar Tent, called me and was very understanding and compassionate in her interaction with me. She was genuinely attentive to my needs and immediately handled the situation I was experiencing with finding a specialist who could address my needs. I am very grateful that I was able to speak with her and that she was generous in her desire to get me the care I need. It isn't often that a clinical director is willing to extend their time so graciously. Thank you Jenelle for all of your help and kindness! read more