The therapist was very good, professional and had a great bedside manner…read more However, the arrogance, rudeness and lack of respect for me as a patient and lack of regard for my payments and the unaccounted for charges and what appeared to be a lack of a regular cleaning procedure was unwarranted. I was over charged repeatedly with the warning that it would take 4-6 weeks to process the refunds. For several weeks the clerk refused to check and see what my actual co-pay was- when she finally relented, she seemed embarrassed to find that it was only 3.00, and against my better judgment, I decided to continue with my treatment there. I had started at their other location, loved my therapist- then one day she was gone and I was handed off between different assistants each time, that didn't even take the time to find out what I was suffering from before they put me on equipment that would have further damaged my condition. I had a serious car accident and was barely walking on my own, having recently graduated from a wheel chair, to a walker and was afraid of falling as we were required to share much of the equipment at the same time. It was suggested that I might do better at their smaller location. I really liked the therapist as well, at the new location, it was much smaller, and didn't feel as much like a "factory " for lack of a better word. The therapist took his time a gradually worked me up to more intense workouts. On my very first visit though, and subsequent visits, the clerk would take my credit card ( they are not permitted to take cash) and hold it on the other side of her desk until I had signed the receipt, instead of handing the credit card and drivers license back right away. We are talking about a 3.00 charge. They weren't going to treat me until it was paid, so I'm not sure where the concern was, but the lack of trust of their patients, from the very beginning, was evident. I was there twice a week for many months, but was regularly charged 20-35.00 per visit for my co-pay, even though I reiterated that my co-pay was only 3.00. I was told by the very rude and caustic clerk that they were allowed to hold that much. She vacillated between being snarky, sarcastic, and actually yelling at me. I took this poor treatment from their administration for as long as I could because I believed that my therapist was doing me some good and I very much appreciated his efforts. I was in a lot of pain and it was difficult to fight. I also quietly asked them to please clean the equipment handles after each use. The patient demographics in this location are mostly elderly people who may have reduced immune systems. They couldn't seem to find the antiseptic wipes, but eventually came around, and stated wiping equipment down for me. I'm not sure it was an overall practice. Eventually they stopped cleaning the equipment after each use. I started wearing gloves when I became sick several times after my visit. I don't know if my illness was attributed to the lack of sanitation, but it didn't seem worth the risk. The clerk could barely control her contempt. Then in January, the clerk asked for a large deductible. I had already met my deductible through several other Dr visits and let her know. She seemed upset, so I paid it. Of course, we were back to deducting the 3.00 co-pay from the large hold, which conceivably could take many, many months to use up. I let it go- then caught Covid. The last outing was at PT - but it is hard to say where it came from. I finally recovered and was on my way to therapy when I received a call from the clerk. This was the last straw - we now had a misunderstanding over the appointment time. I was very careful to write the time on my calendar, and my fiancée, who could hear the conversation which was on speaker phone, also wrote it on his calendar. The clerk had called and said that I missed the appointment- that it was a half hour earlier than I had recorded. I told her that I had made the appointment through the main office as this clerk was out due to the snowstorm and the office was closed. The other clerk said that she had already checked with the clerk that made the reservation, and said that I had insisted on the earlier appointment. This is non-sensical as I had no other appointments that day and I typically like to keep appointments at the same time- less chance of missing it- why would I change just one appointment time for no reason? I sensed an ulterior motive behind this so I asked the clerk point blank, if she was trying to end the relationship? She said, with a gleeful cackle- that yes- that this would be my last warning. I then spoke to the Therapist, expressed my gratitude for his treatments and said I would find another therapist. Life is too short I really wanted to love this practice- but I believe that the corporate culture was intolerable.

This is a cautionary tale. 1. Do not believe all the 5 star reviews. Not even the Pope gets…read morenothing but 5 star reviews. Read your paperwork they get you to sign while you are ready to get therapy--I wish I had. Billing comes a month later so you do not know how much you are being charged until it is too late. Some of the other negative reviews are spot on, you wont see them on their site. I was told several times they checked my insurance and the MOST I would be charged is $35 per session; they never told me my insurance (High End) would charge $70 toward my deductible. They NEVER told me they would charge several hundred for "The Evaluation" at the beginning--a joke. Sessions were never an hour, the last one I was cut short 15 minutes because a new cllient was waiting for a eval. I did not continue with this group.

My wife and I have used Doyle and Taylor for many decades. They get 5 stars across the board. Even…read morewhen we were sent to other PT places they feel short across the board. Everyone there is so experienced and has years of experience.

I strongly recommend. My family uses this therapy clinic. Cured many ailments. Staff very…read moreprofessional. My whole neighborhood uses them.

My physical therapy at KTS has been such a wonderful experience, I can't describe with words. I was…read moreexcited to find out KTS didn't use electrode method (causes me severe nausea). I felt an almost instant relief the first day. Then I was feeling good as new within a few sessions along with using the stretches I learned there. Another part that I feel helped with the overall progress was how Jennifer Angeles kept me feeling motivated during my time in pain. Best experience with car accident related muscle pain!

Jennifer is great. I have had several surgeries and have needed physical therapy. Jen is wonderful!…read moreShe works one on one with you. I have been to other physical therapy centers where the physical therapist has several patients and rotates among patients or an assistant works with you. Jen is patient and yet works you to get you back to your best self! Can't say enough good things about KTS Therapy!

Wouldn't recommend them aEVER again Doctor Charles Simmons if yu wanna call him that. Never looked…read moreover my mri report used me as a pin cushion then when it came time for me to make the appointment they had no idea the procedure that I needed. If that isn't a red flag to get the FUDGE out there I don't know what is. Do better Clearway no wonder why they are 3.8 stars all they are is trying to MILK your insurance money

DrFoo is a very patient and caring man . He has explained what he is doing during pain injections…read moresessions. He discusses what I might be able to anticipate, what the timeline is regarding when I might be able to feel more relief etc.

I've been going to Patterson PT for more than 10 years and they are absolutely wonderful. Over that…read moretime period, I have seen about 4-5 of their therapists for different ailments and injuries. The therapists are all very knowledgeable, very patient and very caring. Plus they are just nice people. I can't recommend them highly enough.

Having had some experience and background in exercise physiology, several major joint surgeries and…read morepost-rehab PT over the years, I thought I knew enough for self-help PT on my injured shoulder, having been broadsided while riding my bike by another cyclist moving at a high speed. While I wasn't too far off track on the general exercises, I learned from the excellent, skilled therapists at Patterson that I was doing several exercises entirely wrong, some were even detrimental to my rehab plan. I've never been to a PT office where a licensed, experienced PT spent the entire hour with me, offering guidance throughout the entire process. They pay close attention (without being annoying). And even though I was approved for weeks of PT, they are 'graduating' me early as a result of progress made, abiding by an honesty policy that Patterson is known for in the community; you can fully trust their work, dedication to healing and the friendly atmosphere. I recommend this group without reservation. Thank you Beth, Mike and team!

I love Breakaway Physical Therapy! The staff is very…read moreknowledgeable and super friendly. They explain things thoroughly and make you feel super comfortable, no matter what you are dealing with. I love the environment as well. It's very welcoming and cheerful and so much nicer than being in some sort of hospital like, clinical environment. They are off the beaten path though. However, they are absolutely worth checking out!

I am updating the review because the office manager called me and rectified the surprise-billing…read moresituation and even refunded my son, I am very thankful for her. The accounts receivable staff employee had a problem properly informing patients, my son ASKED numerous times about it before he started and after he started and he got blown off, he really did, and did not receive anything but an unitemized bill via email for $1,000+ WEEKS later, newly out-of-network, my son was left uninformed after repeatedly asking and getting surprise billing w/out itemized bill, that's pretty terrible, and accounts receivable staff employee had a hostility that my son couldn't work with and that's when I got involved for him. I was very unhappy w/dealing with the accounts receivable staff employee at Break Away, she was smarmy, had a nasty attitude, like you could hear her rolling her eyes over the phone kinda character, she was not truthful about what she didn't do, and it was infuriating - she told me, all attitudey, that she sent my son itemized bill like my son was wrong, when I inquired w/my son about it, he double-checked and she did not do that until I left unfavorable review.. the office manager called me and told me how she realized it was unacceptable to be charged like my son had been and refunded. If you have a problem, contact the office manager. but that staff accounts receivable employee needs some schooling because she was 1) hard to contact 2) unapproachable and 3) untruthful, patients don't want that, they don't need that, thank goodness for the office manager. I did find the out-of-network cost for Break Away to be ridiculously expensive though...

I have worked with Spencer Kasmere at Proformance Sports Rehab following knee surgery for a torn…read moremeniscus, as well as treatment for plantar fasciitis, and I cannot recommend him highly enough. After my knee surgery, Spencer developed a comprehensive rehabilitation program that included a wide variety of exercises tailored to my recovery. His expertise, combined with the emphasis he placed on completing my exercises at home, helped me recover quickly and safely. When I later developed plantar fasciitis, Spencer again identified the right approach. Through a focused strengthening program targeting my calf muscles and the arch of my foot, he helped me address the root cause of the problem rather than simply treating the symptoms. His attention to detail and commitment to long-term recovery made a significant difference. Spencer is knowledgeable, professional, and genuinely invested in his patients' success. He takes the time to educate his patients, explain the purpose behind each exercise, and provide the encouragement needed to stay motivated throughout the rehabilitation process. I feel confident that he can take on any rehabilitation challenge and help patients return to 100% of their potential.

Sarah Cramer at Proformance Sports Rehab & Nutrition is an exceptional physical therapist. She's…read morehelped heal me not only physically, but emotionally as well. From the beginning, she made me feel truly seen and heard, and that support has made a real difference in my recovery. She takes the time to listen, explains things clearly, and creates a plan that feels personal and effective. I'm grateful for her care and highly recommend her to anyone looking for a therapist who treats the whole person, not just the injury.

Update: It was not the fault of the orthopedic medical professional. Luminis over scheduled their…read morestaff. I arrived 2 minutes early for my appointment. I was taken to x-ray immediately, the tech was awesome, the x-ray process fantastic. I was then sat in a teeny tiny room and told to wait for the orthopedic medical professional to come and examine my Injury and review the x-rays with me. I waited in that teeny tiny room for over 50 minutes. I exited the room, found a person, and told the person I have been waiting in that tiny room for over 50, not 15 but FIVE ZERO minutes. They asked what room and what orthopedic medical professional, when I let them know, I was told that the orthopedic medical professional is in the room next to yours, you're next, please go back and wait. NO!! I will not wait In the teeny tiny room for another minute. If I can respect YOUR schedule, YOU respect MY schedule.

Not a great place. Extended wait times. Our surgeon is cold and uncaring. At this point, I'm…read morereluctant at this point to let her operate on me. I don't expect hugs and kisses during a consultation, but can you at least look my in the eye when you're speaking to me? Would it kill you to smile when you are greeted with a friendly hello? Tried to call to make an appointment, sat on hold for fifteen minutes, then had my call dropped- standard procedure at this office. I am going to look for a surgeon outside the Luminis system.