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    Lumber Liquidators

    3.2 (31 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - Lumber Liquidators

    Floor installation

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    Lots of tools and supplies for your flooring project
    Stephen K.

    I can count on one hand the number of occasions that I've gone to any establishment, and found the personnel working there to be extraordinarily helpful, to the point of me questioning, "How is it possible that anybody could be THIS knowledgeable about EVERYTHING, be THIS helpful, and THIS patient?" I'm pleased to report that Kimberley at Lumber Liquidators (transitioning their name to "LL Flooring") was impossibly helpful in my flooring project, both on the phone, and in person. After having a TERRIBLE experience with a far inferior flooring company, I was forced to do a great deal of research and investigation into what sorts of flooring options were available and what would be most suitable to replace the garbage-grade laminate that came with my new house that was constructed two years prior. Lumber Liquidators had the highest quality rigid core vinyl plank flooring of all manufacturers I investigated, at a much lower price that the most comparable (and not as good) flooring at the big box and other flooring-only stores I investigated. Based on the quality (on paper as well as based on the free samples from their main location as ordered from their web page) of the flooring, I ordered an assessment to have my area measured and to discuss options with the assessor. This cost $25, which seems like quite a bargain, and this is deducted from the price of the flooring and installation if you decide to go with Lumber Liquidators. The assessor was from SW Contractors, and did an outstanding job. Much unlike the first terrible company I dealt with, where the assessor was also the salesman trying to make a commission, the assessor was patient, discussed many options (removal and replacement of existing baseboards, using quarter round in front of existing baseboards, etc.), and we were able to come up with a very detailed description of what work would be done, and that there would be no surprises at installation. He explained that he'd send the full plan to Lumber Liquidators, and that they'd contact me after 48 hours so I could pick out a floor, and get a detailed bid. He left me a card that told me that I was supposed to call Lumber Liquidators after 48 hours, so I did that, and spoke with Kimberley. Kimberley immediately knew seemingly everything about each flooring option I'd mentioned (that the type I'd mentioned was a limestone plastic composite and not PVC core as I'd believed it to be), the thickness of its wear layer, what type of underlayment is required for it, that the "tobacco road acacia" was a multiple-width pattern and wanting to ensure that I was aware of that or if I had any questions based on that, etc. It was as though she'd memorized every detail of every item in the entire store, and this enabled very fast, thorough, and efficient discussion of all options, for us to establish a work bid based on my preliminary choice, and set the groundwork for the next steps. After receiving the bid, I created a list of 10 questions, some with many sub-questions, and called Kimberley again. In our discussion, she pre-emptively answered many of my questions based on her response to my first question. She spent almost 20 minutes super patiently and professionally answering all of my questions, never once seeming even remotely rushed or annoyed, she seemed genuinely happy to take all the time needed, and sincerely interested in making sure I was making the best decisions to ensure that my floor would meet my needs and wants above all else. Not ONCE was there any semblance of any pressure to purchase anything from them at all. The next step was for me to come into the store to finalize the baseboard choice and to see the floor I'd chosen in person, in a "large sample" size (see my photos of for an idea of the large sample size). I'm VERY happy that I did so because the floor I'd decided upon based on their web site's "show this in my room" feature, just wasn't doing it for me when I saw it in person. Kimberley suggested other options, looked at the mock-ups of a few of the flooring options I'd saved in "my room" from their web site, and helped me decide upon a floor that looks like it will be absolutely perfect. Kimberley pointed out details of each idea that suggested a good match, or a not-so-good match for my cabinets and wall color. She then reworked the bid right on the spot with the new floor (she'd memorized the SKU), removed the preparation items that I'd do myself, and completed my purchase. None of the local stores have as much flooring as I need in stock (each one is just under), and I opted to have what I needed ordered so that I can pick it up at one location instead of driving around to many to get what I need. So far, I couldn't be happier with Lumber Liquidators, especially Kimberley's unparalleled professionalism, enthusiasm, and help. I cannot emphasize how HUGELY better Lumber Liquidators has been than the other I'd tried, and I'm really looking forward to my new floor.

    Boontham S.

    Charlie is knowledgeable able very helpful. He was able to answer all my questions and that was awesome. I Bought some Coreluxe (dover manor birch) and this stuff is great! Would definitely have to say this is the best Vinyl flooring on the market. The flooring Went down nice and easy and looks great. The employees were knowledgeable able very helpful

    Current floor in foreground, new in background during installation.

    I have to say I wish I could give 10 stars. We worked with the team in Milwaukie and start to finish it was one of the best experiences ever. We purchased a house that had some rooms with carpet and we wanted to replace with hard surface floors. The other part of the house had bamboo. The house was built in 2012. We first had a bid from Costco who told us that we could never match it and we would have to go with something else. They wanted over 10k and that was after the rebated price. I called ll flooring and shot over a picture and within a week the flooring was at our house. Shout out to their contractors too because they got me an appointment right away because we were on a very tight schedule. The best part? The finished price was right around 7500.00- way less than Costco! While not an exact match it is the same bamboo and we are so happy with the results. Ll flooring- the company, crew and contractors are top notch. I'll never look further for future flooring needs.

    Brazillian Pecan Woods custom made by the brilliant Sergie of SW Contractors. Amazing job!!!

    We moved into our home 10 years ago. At that time it had white carpets in the majority with a faux tiled rolled linoleum in other areas. I knew that we needed to replace them as we have 4 kids and 2 dogs. FINALLY, 10 years later, we did it and could not be happier. We LOVE our new floors. We went with the waterproof Hackberry flooring and for our stairs we did the brazillian pecan engineered hardwood. We are in love!!!! Kudos to Kim who helped us select the hardwood and to CHARLIE, the GM, thank you from the bottom of our heart. Charlie went above and beyond for us. We were forever be grateful to him.

    Lake Constance Beechwood laminate 8mm

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    3 years ago

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    Lauren R.

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    7 years ago

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    9 years ago

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    7 years ago

    We had a great experience and plenty of help and great deals. Solomon Spencer did a fantastic job in helping us

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    10 years ago

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    Ask the Community - Lumber Liquidators

    Review Highlights - Lumber Liquidators

    Dimitri, at the store on Glisan, was extremely helpful and very patient as I made a few changes and additions along the way.

    Mentioned in 2 reviews

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    HomeGoods - Love!

    HomeGoods

    (58 reviews)

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    Northeast Portland

    The customer service at this store is extremely horrible. I asked to see if an art piece was at…read moretheir store and the associate informed me verbatim "i am not going to go look at pieces of art for you. There are too many pieces and i won't go do that. No." I was told I needed to come down to the store to look for myself even after i was informed by another homegoods associate that they would be willing to go ahead and do that. To top it all off, the lady asked me how much and that style number that she would go look for me, she then proceeded to hang up and when i call the number back, my calls no longer are able to go through. Mine you asked in a nice manner, never provided any time of attitude. I understand that it could be a tedious task to perform but if I'm willing to out of my way to drive 40+ minutes and spend over $100 on a pieces and go pick it up, i would assume someone would be willing to help. Freakin horrible. I don't recommend this store at all, the lady in the art department on 1/19 around 2pm who answered the phone. Your customer service is freaking horrible and you should maybe find a job that isn't in retail assisting people if that's not what you are willing to provide. And if it is, you need some serious help. I've be rating this no starts but since I can't post without having a damn star, there it is.

    The manager was extremely rude and unhelpful. I had some items to return, hoping for store credit…read moreso I could purchase something that I would actually use. He then told me I was irresponsible for not coming back within the return window which apparently is only 30 days. Had I known this I would not have purchased these items. What an awful awful person, I am sorry for the employees who have to work for him.

    Joybird

    Joybird

    (43 reviews)

    Pearl District

    I came to Joybird to sit on couches and see which was comfiest for me and settled on the U shaped…read moreBryant in a custom color. Kimberly helped me out and was a great advisor for the process and I understood that choosing a custom color was different than a floor color. It took a couple months for my couch to come but delivery was seamless and my couch is sooo comfy 7 months later with lots of everyday use and pets. The couches are a little spendy but waiting for a sale (I waited until Black Friday) makes it worth it in my opinion.

    Our experience with Joybird was deeply disappointing--because of how the company operates once they…read morehave your money. Joybird is optimized to get you to buy--and then leave you stranded. Even if the color is wrong. Even if the product can't physically be delivered. Even if the mistake isn't yours. We purchased two couches from this Joybird store. At no point during the sales process were we told that the orders were non-returnable. When the couches arrived, one of them did not match the fabric swatch we were shown in the store. The other one never even made it into our home--the delivery team could not get it up the stairs. When we reached out to Joybird, they refused to accept a return, refused a refund, and refused to take responsibility--on either couch. Instead, they pointed us to fine print on their website about their company policies. It would be one thing if: - The sales associate had clearly explained that all orders were final. - We were pointed to explicit fine print before purchasing. - The product delivered actually matched what we were shown. But none of that happened. There are many other furniture companies that treat customers far better and stand behind what they sell. I strongly recommend choosing one of them instead.

    Maven Collective - Maven Collective

    Maven Collective

    (22 reviews)

    $$

    Montavilla, Southeast Portland

    This rating is on customer service alone. A few months ago my cousin generously purchased vintage…read moresunglasses from this company for me. On the listing it did state that there was slight scratches on the lenses. There was a photo included in the post. The scratches didn't seem too bad in the photos. When the glasses came to me they were extremely poorly packaged and because of that the tips on the end of each ear post rubbed all over the lenses during transit which scratch them up ridiculously. Professionally when you ship glasses you put protection on the ends to prevent this from happening. There was nothing cushioning the posts and the lens/frame area to prevent this from happening. After speaking to Kim who was in charge of the sale she did not want to own up to any responsibility whatsoever and said it was the shipping carriers fault. The shipping carrier did not package my glasses into the box they came in. This company did. Since then I have taken them to various optical businesses to price the replacement of these lenses since they are completely damaged and I cannot use these glasses. I have been quoted $80 and up!! What was once a nice kind gesture by my cousin has became a headache that now we have to pay for. While I loved the products and items I've seen with this company they have lost a customer and will never purchase from them again.

    Worst Customer Service I've ever experienced. Poor quality of "vintage" items. Packaged…read morepoorly...received broken goods and had to wait over 4 months for a refund. would NEVER buy from here again. BEWARE.

    Hallstrom Home - Rhonda Hallstrom is the owner and creator of the interior design brand and home goods store, Hallstrom Home. (Photos by Taylor Balkom/The Co

    Hallstrom Home

    (6 reviews)

    Great shop in Ridgefield. I like how there is a mixture of everything. You can find gifts from…read morebabies to grandparents. There really is something for everyone here. They have a great selection of quality and stylish items. They also sell the popular Jelly Cat brand which my kids love. Very friendly staff. I've been in a couple times now where they have chances to get an extra discount off your purchase. I've bought a couple of Free People tshirts and many other miscellaneous items from here. I love to just go in and look around at all the beautiful inventory. The prices are fair, especially since the items are quality. This is not a dollar store by any means. The brands that are curated here are well known and established. Give them a look!

    I stopped in today to buy a Mac C toaster as I became obsessed last time I was in! The store owner…read morewas so great last time helping me decide on a tea pot, so I was happy and excited to support a small business! Went in today and stood around and walked around for a solid 20 minutes without the shop employee even acknowledging my presence. Needless to say, I will not be spending money here again. A "hello" or "how can I help you" go a long way. I will be giving my money to Williams Sonoma instead of shopping small business at Hallstrom Home. I am so disappointed and truly hope they get it together and learn that building clientele is easy if you can manage to be a polite and helpful shop employee.

    Rerun

    Rerun

    (165 reviews)

    $

    Roseway, Northeast Portland

    I have been shopping with rerun for many years starting at their old location on Fremont. I'm glad…read morethey are in our neighborhood now and I can walk there regularly. Staff are very friendly and I believe the prices are affordable. They have incredible selection and the inventory is frequently changing! I'm also a long-term consigner with them and very happy with the arrangement. Parking can be tight so plan accordingly.

    For some reason, my brain thought Rerun was a used record store, so after having brunch at the…read morenearby Denizen's Café (fantastic, BTW!), we wandered over here to check things out, and I'm so very glad we did! Sure, they have used CDs and vinyls, but also, so much more! Furniture, home décor, artwork, electronics, toys and games, collectibles, and an entire basement (not obvious from outside) full of clothing, costumes and accessories, all priced competitively and reasonably. My wife ended up secretly returning and buying, off all things, a giant toy pirate ship that I was ogling for, of all things, using in an upcoming D&D campaign. So...yeah...that's where I'm at in life, haha! But that just goes to show that Rerun2 (there's another one, apparently!) really does have something for everyone; even dorky man-children like me (and all my friends, who were similarly awed by it, so there)! Rerun2 may be the exception to the rule, where the sequel is as good, or better than the original. That's still to be determined, but after striking gold at this location on NE Sandy, this is one Rerun I will happily revisit.

    Lumber Liquidators - flooring - Updated May 2026

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