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    Lullabye Shop

    3.5 (16 reviews)
    Closed 10:00 am - 5:00 pm

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    11 years ago

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    12 years ago

    I've purchased 3 convertible cribs from the Lullabye Shop and they do have good customer service. The owner, Dave, is very helpful.

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    11 years ago

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    Review Highlights - Lullabye Shop

    They gave up all the information we needed to make the right decision on car seat/stroller, crib and glider.

    Mentioned in 5 reviews

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    $$

    The store was really nice. Too bad the service there wasn't the best. The elderly man was SO rude…read more Didn't say hi. Didn't say anything as I complemented the store, didn't say anything while I made my purchase. I went back the next day to exchange a shirt and I asked the lady for an extra bag and told her I'd pay for it if it wasn't free and she made a big deal about it. Then she threw the bag at me after I purchased the other shirt. I will never spend my hard earned money there EVER again.

    Make sure you understand the return policy thoroughly before making a purchase. I bought a Sherpa…read morepullover for my daughter here on Small Business Saturday, intending to give it as a Christmas gift. As a first time shopper, I asked about the return policy and was told it could be returned for in-store credit. The sleeves proved too short, so I tried to return the purchase today. Initially the cashier said there was a 10 day return policy on clothing and refused the return. I explained the information I had been given, but since it was seasonal, she would only make an exception to exchange it for the same clothing item. She referred me to the back of the price tag, which does explain the policy; but what I was verbally told was different. Well, a larger size doesn't have longer sleeves, but since I had no alternative, I made an exchange. I said that as a first time shopper, it didn't give me a good impression of the store. Nothing more was said. (BTW, the item is now on sale for 20% off vs my 10% discount. Bottom line, I thought this might become a store I would shop frequently, but now I will not return. I try to shop local, but with policies like this, it's no wonder larger stores are winning the retail race.

    Once Upon A Child

    Once Upon A Child

    (23 reviews)

    I had gone to the once upon a child today in Appleton!! left be very pi**ed off!! I seen a doc a…read moretot pillow for baby in a bag and it had a 40 dollar price tag on it, v no other price tag anywhere to be found. I was like yes I want one of these for baby who's due in August!! got up to the cash register and my total came to 200 dollars with a few dresses for my 5 year old and crib sheets. Pregnant me was like hmm seems off but maybe with the 40 dollar pillow and the 7 dresses and 5 crib sheets I miscounted. i paid with two credit cards one hundred a on one and 100 on the other.. As I was walking out I was like wait here i it is and noticed the doc a tot was 125 on the receipt. so I went back up and was like hey you guys accidentally charged me full price when there is a sale ticket on this for 40. the shoo snotty woman says nope that's the actual price.. I said no this tag says 40 dollars on it. she wipe ripped the packaging tape sticker off the price tag that was under this which I never seen. yea then this ride pa lady tells me it's my dail fault because I didn't look under the tag that was taped over the actual sticker. I said you're kidding me right? I said so I'm supposed to flip every tag to make sure this isn't the false tag. she said yup because this goes to a bo boppy pillow and it must have fell on this bag. I said again you're kidding right?? I said so you're trying to tell me this tag magically fell off some random pillow and self stuck Itself over the original price tag. I said and you had to really pull to get it off the plastic bag! she started stuttering and said well you didn't look under the tag so you need to watch what you're buying. I said no this is not on me!! I wouldn't had paid 125 for a used pillow.. I said especially when it had a price tag for 40. so then her next move... well because you split the payment you can't get a refund. we can not help you, you need to pay attention more when making purchases here... she said this is not my problem and we refuse to give you a refund... yet they had a 40 dollar tag covering the actual price! So mad!!!! worst customer service, and the damn manager just stood there and refused to assist!!!! didn't mention that this is not the price and the actual price is here.. they could have said something asking if I still wanted it.. anything!! Shitty service to do to a mom!!! Plus kept the tag that was on here for 40...

    We found a certain item which is a stroller cover for warmth. It was marked with a certain price. I…read morebrought it to the front and they decided that they did not want to sell it to me at that price. It was a $20 item it was marked at $6.50 they said. So they changed the price saying it was a mistake. It was the wrong kind of cover and it shouldn't be marked that way it used to be that businesses that were reputable would honor the price if they made a mistake I guess that's no longer true, especially with once upon a child And when you speak to the manager, the manager has such an easy out by saying I have no control. I can't do this. I can't give you a discount. I can't help you so what good as a manager I don't recommend the business because they don't know how to run a store so if you find a good deal better pray that they don't change their mind about the price. good luck wasting your time.

    Lullabye Shop - baby_gear - Updated May 2026

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