This company is horrible. They attach fee to your account that are unknown and the property Manager…read morecant tell you what the purpose. They tried to make me pay 200 bucks to refinish a tub that was peeling from first day i.moved into the unit. ​

Want to drop a quick note to express what a professional and courteous experience we had with Carl…read moreat H2. As an architect I gravitate to buildings with character and Carl understood exactly what I was looking for. He took time out of his day...last minute.... to show us an extraordinary flat, and fingers crossed it may soon be my pad. Thanks again Carl.......

Dina was amazing! We just recently moved to Trussville and she helped us in every way she possibly…read morecould. We ended up not quite ready to buy but we will definitely use her when we do!

Buying or selling a home is almost always a significant emotional event.  This holds true even when…read moreeverything lines up perfectly.  But how often does that actually happen?  There can be so many wildcards that are beyond your control.  Life happens.  For me it was an unforeseen divorce and custody fight that happened right in the middle of the listing.  The real test of your realtor is not when everything goes perfectly.  Only a true professional can rise to the occasion when there are so many challenges.  Dina is that professional.  Through her efforts, we had two contracts (above asking price) on our home within the first week of listing. We closed less than 30 days later. The results speak for themselves.

I debated for a while on what rating to give for this review. Most of the process was great, but…read morethe ending really fell flat. After hearing about them on the radio, we knew we needed to give them a shot. We listened to several realtors, and decided to go with GGG. They really stood out. Our house ended up selling very quickly since we listened to their suggestions. And the realtor definitely helped lookout for us while searching for our new home. All through the process we felt cared for, had stellar interaction, and were very happy... until the end. The week before we were to close, our agent let us know he would not be in town. That wasn't ideal, but I understand people have lives. But it definitely could have been handled better, and not dropped on us last minute. However, he made sure to let us know he would still respond to messages and calls, though it might be delayed. No big deal, and we appreciate the thoughtfulness. He also made sure to get us in touch with his team lead. We did have questions that last week, and when we texted our original agent, we got an out of office reply on his texts - never heard/seen that one before. We contacted the team lead. Later that week, we ended up having issues with closing, and the closing was delayed. This was no fault of our realtor, but we were on edge and nervous. We also found out that our realtor, who said he would be back the night before closing, was now on vacation and out of pocket for another week. Then, the day of our actual closing, we had more issues, and no one from GGG was there. We were there on our own. We had signed all of our papers before anyone showed up, and had to wait for them to bring a key for our new house to us. Our original realtor hasn't reached out to us, and it's been almost two weeks in our new home. If this has been just on the interaction before the last week, it probably would be a 5* review. As it stands now, I debated on a 2* or 3*. The ending was just really poorly handled, and ruined an otherwise great experience. Part of me wants to give GGG a higher rating. They did a great job, and I would have highly recommended them. I'm just torn due to them really dropping the ball at the end.

It has been over a month since writing this review. Immediately upon posting I received a comment…read morefrom the owner stating they were sorry and would use this failure as a teaching/learning opportunity. We got a text from our agent a few hours later requesting a phone call. We planned to speak the next night, but when we called, they didn't answer/didn't respond. This further illustrates the unprofessionalism of this team. Instead of talking with us, their focus was on getting more Yelp Reviews to up their Yelp score.