A week ago I went to this Luke Gas Station, which I have been going to for five years from Chicago to buy my cigarettes. Yesterday I learned I was banned from this Luke because a week ago I did not allow the cashier who claimed to be the manager disrespect me. I swiped my card and she told me, "press yes." I responded, "I can read." She responded, "You don't have to be so rude." I didn't yell at her. I didn't use a condensing voice. I simply informed her that I could read. I responded, "I think it's rude to assume I'm illiterate." At this point she threatened to cancel my order and call the police. I asked for the manager and she claimed to be the manager. I tried to take a photo of her to send to Luke's corporate office but like all cowards who have wronged someone, she ran into the back to hide, all the time yelling, "You're violating my privacy." As if this young woman doesn't already have her photo plastered all over social media sites. I went yesterday and she refused to serve me and informed me that I was banned. I filed a complaint with the Better Business Bureau but they clearly don't care that this uneducated ignorant little girl discriminated and harassed a 60 year old woman who was a Nun for 25 years. In fact if you go to the Better Business Bureau website, you will learn, as I did, that Luke has quite the long history of stealing, or attempting to steal money by over charging people who use their cards at the pumps. Yesterday her and another cashier were laughing it up thinking they got the best of me, however, when she told me I was banned I simply said, "Okay. Have a nice day." And proceeded to literally cross the street where there is literally directly across from Luke another gas station where they are very sweet and even give free lighters when you buy a carton or more of cigarettes. So that gas station will be the beneficiary of my monthly $600 to $800 a month now. So, unless you like be discriminated and harassed, or be overcharged at the pump, I would highly recommend another gas station, like the one across the street from them. If they'll harass and discriminate against a 60 year old former Nun, they'll do it to you too if you have the audacity to not allow a little girl to disrespect you and speak to you as if though you're an illiterate homeless peasant. read more