Reached the limit of my amateur gunsmith abilities in attempting to restore a 1913 C96 Mauser, and turned it over to Eugene at LugerMan to make it work properly. I am very pleased with the rapid result along with personal technical guidance, given in considerable detail and without hesitation, and would return again for other restorations. Best, Frank read more

I paid for a service that the business later admitted they wouldn't actually provide. Instead of honoring the original transaction, I was pressured to pay more for an "upgrade" and ship my firearm for a more expensive service. Then warned that there would likely be additional fees on top of that. When I suggested canceling, the conversation shifted from unprofessional to manipulative--implying I had no real alternatives in the industry and warning that I'd be refused service in the future if I didn't comply and would be "stuck" with the firearms as-is. A refund was not issued willingly and ultimately required a bank dispute to resolve. If you value straightforward transactions, honest pricing, and basic customer respect, think very carefully before doing business here. Look at other reviews not just here but elsewhere, this is a terrible place to do business with. read more

I took my Mauser C96 which was experiencing sear issues to Lugerman in Fall 2025. The sear disconnect was not resetting and causing the trigger to not make contact. He charged me $150 to "adjust" the sear spring, the sear, and the trigger. Also charged me $100 for a function check, $150 for general gunsmithing, and $65 for a bolt stop which he convinced me I needed. I received the gun back which was working. I took it shooting and after about 50 rounds at absolute most over the course of a few months, the gun started experiencing the same issues again. I called them to ask why that might be, and rather than just admitting that they didn't do a good job they had the audacity to say "You can only shoot a Mauser C96 5 bullets a year" (which is the equivalent to half a magazine). This is after he sold me a bolt stop, which if it fails can seriously injure the user. Does that mean the bolt stop he sold me is only rated for 5 bullets a year? If so that is downright dangerous. He knows if I wanted my gun to be a wall piece I wouldn't have paid over $500 for maintenance. I found the issue was with the sear spring (a part they produce in house yet didn't replace when it was there) and fixed it myself. The part cost not even $50 including shipping and took me 10 minutes to install it. Even if it fails again, I'm down nowhere near as much money as I would've been taking it to him again. Just work on your guns yourself, or take it to a regular gunsmith. These pistols are not some kind of rocket science that require advanced alien knowledge to maintain, the majority of them are honestly pretty simple internally. Your local gunsmith can file down cams, match mag spring cutouts, and clean your steel pistol just fine. read more

my experience has been good with this shop I've bought new , used and antique guns . i live just 10 min. away so stop by often .never had a problem there.. Dave N read more

I am updating my review from April 7 of this year. I have had the need to have a few parts replaced/repaired on a few weapons. As usual, Lugerman/Eugene does not disappoint. The work is top notch and this time the turn around was within reason. Communication was good when I called to check on my order. Things have definitely improved and I dont mind saying so. read more

Great place! I go for antique firearms and they've always met my needs. If they didn't have a particular firearm or ammunition they always are willing to special order it for me. They have a very large and interesting variety of firearms. Prices are also reasonable. Definitely check them out! read more

Excellent, gunsmith, quality repair and refinishing. You must be patient, quality work take time .

my experience with the Lugerman gunsmith service was excellent. they performed a slide bushing replacement and tuned the slide. they also did a trigger job. everything exceeded my expectations. the trigger job is like butter. the wait time for was lengthy but well worth it. reasonable pricing for quality work. i strongly recommend Eugene and Sal for all your gunsmith needs. Cam read more

I had bought a Yugoslavian M24/47 from them for a total of $757 (which is already expensive for these rifles) because it looked really nice and they said it was in fully working order when I asked them. However, when I went to the range with it I found out that after three rounds it would no longer eject casings, the bolt would get stiff, and stick when locked down (requiring force to move). When I brought it back to them the first time explaining the issue, they said they needed to order the barrel polishing tool, and that I should start using a heat gun and break cleaner to remove it myself before bringing it back in for a barrel polishing. So I left and decided to come back later on. Around two weeks later I came back in since they finally had the tool, and they said a base price of $180 for the deep cleaning. However a week later when I came to pick it up, they charged me $232 for a deep cleaning of cosmoline which was inside the rifle, saying that they polished the barrel under warranty. Not to mention they didn't even fully clean it, and left some cosmoline in it, and they had me run to the bank to grab cash so I could pay for my rifle because their payment system was down... If I recall correctly he said he discounted me $8 for having to come back with cash. I've since found out that the bolt gets stuck after pulling the trigger, requiring force to move out from the locked state, so they didn't even fully fix the problem. I won't be going back to them ever again. This is all for a rifle that was supposed to be in fully working order, and now not only am I out all this extra money I paid for the rifle, but also a deep cleaning which wasn't so deep nor did it fully fix the rifle. I've essentially paid $989 dollars for a rifle that I could have picked up in similar shape online (even with shipping to a FFL) for $650, and it's still not even working right and I now have to go elsewhere to get it properly looked at. I wont be coming back. This is not good customer service. I will be going to other surplus stores and paying half the cost for a regular deep cleaning, and $80 less for a deep cosmoline clean where the gun is actually fully cleaned out and not just half cleaned. Not to mention they'll sell you a working gun or sort it out for you without charging an arm and a leg! read more

I had the good fortune to have Mr. Golubtsov work on a navy luger, many years ago. And since then he has sent me numerous parts, and done more work for me as well. I am luckly yo have him as a resource. good smiths are hard to come by these days, and eugene is just super. I recommend him. read more

Everything is overpriced a ridiculous amount I will not be going back bought multiple firearms from them everyone was overpriced or didn't work read more

he sold me a red army tt33 that didn't work. he claims he rebuilds the guns to last 100 years, but I could not get 30 rounds thru it without it jamming. I sent it back for repair and he charged me 240 dollars. he said it was dirty and needed springs and a new clip. well then it was dirty when he sold it to me and if he really was as good as he thinks he is he would have repaired it under warranty. the gun didn't get dirty enough to not work with only 30 rounds thru it. money hungry. don,t buy from this guy read more

While I can't attest to their practices in the restoration, sale, or craftsmanship of their weapons- I can say their ammo prices were insanely higher than most competitors by at least $10 read more

As part of a literal bucket list I bought two guns, one a C96 red 9 and the other a Colt 1902 military. Total price $7200. Took over a year to get. Both guns were absolutely beautiful. I doubt that they looked that good when they were new. Both were meant to be shot A LOT! Just before the Colt was shipped I was told that they could not find a decent barrel. I suggested waiting until one was available or, if that was not possible, I would pay to have a new one made. Alas the gun was just shipped. Neither worked. In the case of the C96 the barrel literally fell off after 160 rounds. In the case of the Colt the accuracy was so poor that after 100 rounds I just gave up shooting it. Both were returned and it was agreed that the $7200 would be paid over time. That was the last I ever heard. Well not quite. The C96 was to be rebuilt and sold again. The Colt was rather quickly sold. I, however, never got any refund. I would STRONLY recommend not doing business with these people! read more

I'm a person who believes a man is only as good as his word is. Now, with that being said, I paid for a BCA rifle back in November. I'm from Georgia and I did expect some delays due to the political caos but getting a BCA upper with a Anderson Manufacturing lower, was not part of the deal. Turned out that the guy sold what I paid for to someone else and sent me a mix match rifle. I was extremely patient with this guy to receive what I got. He even promised me ammo to make up for the screw up but I still haven't got it but it's ok man, you can keep your ammo. read more

Giving 1 star because there is no option for less. We purchased 5 total ARs - paid over $2000 through internet sale site immediately for the first 4 with a promise of merchandise in 7-10 business days. Even with counting from when he received money from internet sale site it has been it has been a total of over 3 weeks and we have received 1 shake n bake rifle .... and he had the nerve to ask me for payment for the fifth rifle! No communication, finally stated he couldn't refund our money because he didn't have it, it is "tied up in inventory ". Reported to internet sale site and no response. However today, there were 5 new filings on the site. FRAUD! read more

Absolutely terrible. Received my 300 Black Out after 51 days of BS. It arrived with a broken charge handle and a cross threaded nut that holds the stock on. I'm not gonna hold my breath on them making it right. Doubt it will happen. If you haven't bought from these guys, DON'T!! read more

Excellent gunsmithing service. Takes a while for the work to be completed, but it's worth the wait.

Lmao hopefully some English speaking person can finally read this, its been 50+ days since my full payment and i am still waiting on a response made 4 days ago. read more

Sent him a c96 mauser to get restored February 8th 2019 and was told it would take up to six months. I got busy with other things and before I knew it a year and a half had gone by and I never heard anything from him. Started calling and finally got an answer saying they were working on it and sent me a bill September 2nd 2020 that I payed like an idiot. Six months later I'm out my money and the only response I get is we're working on it. Should have done research on him because the Luger forums are filled with the same type of story. Hopefully I actually get my mauser back and it's restored but will never do business with this company again. read more

Sixty days and I'm still waiting for the rifle I paid for. Zero communication from this guy. Scam.