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Lufthansa Tower Lounge

3.5 (2 reviews)

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Lufthansa Business Lounge - One of the well stocked food/drink/snack bars

Lufthansa Business Lounge

3.7(15 reviews)
0.6 km•Flughafen
•€

This review covers my overall experience with the LH lounge at Frankfurt Airport…read more Will not return: it's difficult to get in. The lounge itself is okay: spacious, clean, with various seating options. The drinks are much better than the food. It has four showers and a large business section. Getting in, however, is a challenge. Before this incident, I didn't pay attention to their two lounge types: Senator and Business, and my credit cards and ticket gave me access to both. I wasn't planning to use their lounge because: - The layover was short, but the first leg of the trip on LH from Krakow was delayed. - I have other easy options. But flying Lufthansa, I see their mustard-yellow lounges right off the plane. The first one, a Senator lounge, greeted me first. A woman by the door said, "Oh, you can't go," after I showed her my access code on their LH App. "Really? Why?" "You just can't," she replied. "So, the code doesn't work?" "You just can't," she insisted. "May I see your supervisor?" I asked, snapping a photo before she left to find someone. "Did you just take a photo of me?" she asked. "No, I just took a photo; you may be part of it." She went inside and soon reappeared with a tall white man. "Are you the supervisor?" I asked. "Did you take a photo of her?" he asked. "Yes, because she happens to be there." "Delete it," he instructed. "It's a public space," I said. "It's not allowed in Germany," he responded. I think that's not true, but why argue with a self-important buffoon? I deleted the photo. He looked satisfied and tersely said, "You can't use the code," then walked away. Did he get high on bullying a little old Asian woman? Okay, you won't key in with the code. Neither of them asked me what kind of access credentials I have. If you don't want to deal with your co-brand North American credit card, do NOT publicly offer it as a benefit. I didn't sign up for free LH lounge access. I found his manner repellent and somewhat amusing: I'd think by 2025, everyone would know that a deleted photo can be recovered from the 'Recently Deleted' folder with two clicks. Is he dumb, or is he just another of their army of counter-agents, taking pleasure in harassing customers? If you still think German precision is great, consider that their trains are often running late and that airport escalators have been broken for years... I don't know... Germany used to be the engine of Europe, but their top airline can't even scan a code properly. (The same goes for the Old Opera House in Frankfurt; they couldn't scan the ticket they emailed me. I had to print it out. For Pete's sake, save a tree or two, will you?) On my way to Centurion, I passed by another LH lounge (I think there are 14 of them in FRA) near my gate. I checked my email, and bingo, it worked, allowing me to write this. I won't be flying Lufthansa again anytime soon.

On our recent stopover at Frankfurt, had the pleasure of being at the Lufthansa Business lounge. It…read moreis quite spacious with large selection of different seating options , a full bar, great breakfast spread till 11am and then a good selection of dishes & soups for lunch, big business centre with lots of work stations, as well as a kids play area. There are of course shower facilities and the staff is incredibly friendly, welcoming and very helpful.

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Lufthansa Business Lounge
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Lufthansa Tower Lounge - airportlounges - Updated October 2026

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