The Habana Buffett for my reception was great! The staff are…read morevery polite. The view from the salón is spectacular

Sharing my wedding nightmare experience at Club 19…read more I recently held my wedding at Club 19 and, unfortunately, it was a deeply disappointing experience, largely due to mismanagement by Susan, the venue manager. Initially, we scheduled our ceremony for 6 pm, but four months before the wedding, we decided to start at 7:30 pm to catch the sunset. Susan assured us this change was fine, as long as we ended by midnight, per the city ordinance. Her only concern was if we start late, we won't be able to utilize the hours that we booked because we need to end the party at 12mn. On the day of the wedding, however, Susan told our guests that the party needed to end at 11:30 pm, and extending until midnight would incur extra charges. This was highly inappropriate and should have been addressed with us directly. After a stressful conversation, she reluctantly agreed to our original plan, making it seem as if we were at fault. Additionally, the setup timing was mismanaged. We were initially told setup could begin at 9 am, but just days before the event, Susan informed us that we needed to choose between an indoor or outdoor ceremony because the weather's not been that great, with the setup starting at 4:30 pm. On the day, the outdoor setup didn't begin until after 5-ish pm, causing our decorator to rush and resulting in a chaotic scene, including golfers present and swinging during our ceremony despite assurances that the venue would be closed for our event. We were worried of the casualties it could cause. Especially my guests. So we couldn't really concentrate on the wedding. Also, the time delay meant we missed essential daylight and drone shots, and our photographers had to take nighttime photos during dinner, compromising both the quality of our photos and our time with guests. We didn't have daylight shots. We also didn't have pictures with the guests. Such a nightmare. These significant disruptions and miscommunications resulted in us missing key moments and photo opportunities, leaving us stressed and disappointed. While the food quality was good, the overall management of our event was subpar. We had high expectations for our wedding at Club 19, and these were not met. I hope future couples do not have to endure the same stress and disappointment on their special day. I emailed Susan after the wedding, and all she did was apologize. Be careful on booking at Club19.

Bad customer service. Never answer their phones. Drove far to get there and told me it's for small…read morekids until 12 which isn't on their website. Waste of time.

Our new favorite spot to take our kid! This location is brand new and what I love most is that…read morethere is an attendant at every station. This is a win to make sure kids play fair and don't get hurt in the obstacle courses. Everyone was warm and the kids had a blast!

Yailani was amazing and place quite and secured No wait…read moretimes at all. Peaceful and great customer service

Flippos in Fort Lauderdale is my new fave kids' indoor playground and party place!…read more We recently celebrated my grandson's 8th birthday and it was amazing for the kids, teens, and us adults. Although smaller than other similar venues, they are big enough with fun areas that include a rope course and a toddler area. As far as the party food they prepared, it was great--with cold veggies for dipping, fruit, sandwiches and other finger foods! I absolutely loved their grilled chicken and the way they served the fruit. They also have a café where I would go for lunch any day of the week, if I lived closer! I hope my photos do a bit of justice to the incredible staff here--especially the young lady who planned and served us so well! We had a super day! Everything was beyond what I expected and of course I recommend them!

This is my second event that I've attended at this venue. My friend has had 2 events here. Ive…read morenever heard her complain about their services. Both times the staff have been really helpful and nice. They make the place look beautiful. They have a lot of options for decorations. They're very hands on. Walking around making sure that the place is clean and that your event goes well.

We recently celebrated my Grandmother's 90th Birthday party here. It was a surprise party that they…read moreexecuted flawlessly. They were so accommodating and addressed my every need. The staff was so pleasant attentive. The decor was exquisite, from the table settings, to the special chair for the guest of honor, to the desert display and food service area. The location is perfect and the free parking covered parking ensured that our 100 plus guests had nothing to worry about but having a good time. Make sure you ask for Mercy. She is the best!!!!

Wow what a great experience for my daughters Quinces. The people were friendly from the beginning…read moreuntil the actual night of. The service was amazing and all the servers were attentive and everyone commented what a great time they had. The DJ and the MC were also fantastic. If I have anymore large parties, I will be back.

WARNING - UNPROFESSIONAL - BAD SERVICE!!! AVOID AT ALL COSTS!!!! This was the worst experience and…read moremoney spent (Clemenza Quinces - Nov 11, 2023) Upon signing the contract with the venue, it was agreed that Regal Palace Ballrooms would upgrade the chairs in exchange for not utilizing the floral arrangements and stage. We understand that this isn't normally done, as they have mentioned several times, but we signed the contract with your venue BECAUSE the chairs were being upgraded, among other things. 80% of these upgraded chairs were wobbling or broken, to which, the employees shrugged it off, and only offered 10 replacement chairs. We had to spend an hour fixing the chairs to the best of our ability. And not only were the chairs broken, there was a broken table setup, thankfully we caught this before the event started and were able to get the table replaced.  The venue was also supposed to provide my 120 guests with appetizers. Those appetizers never made it to the event. An employee then advised my aunt that appetizers were not a part of the package we chose, and later realized her mistake and retracted her statement. She then coerced my aunt by offering to set off an additional set of cold sparks, while dinner was being served and it was clear that no appetizers would be given. This has NO MONETARY value, it also didn't feed my 120 guests. Just so that you all know, the cold sparks are included in the package, all they did was press a button for it to go off again. It literally had no monetary value for them to do again since the cold spark machine was already there. We paid for an Hora Loca, a recommended vendor by this venue that was supposed to be an hour long, starting at 10:30pm until 11:30pm. The performance started at 10:40pm, and the performers walked out of the venue at 11:14pm. The HORA Loca lasted 40 minutes. This cost an additional $1000, AND it is another service that didn't perform to what was agreed upon with the venue.  The included DJ had our Quincenera in literal tears. He played an instrumental version of the surprise song, and then when the Quincenera asked for it to be corrected, he took an approximate 15 minutes to figure it out. It was humiliating for the Quincenera on her special day, a day that only happens once. He repeated the same songs several times. It was very disappointing. Lastly, Regal Palace Ballrooms, states that they are going to provide you with a PREMIUM LIQUOR package. This was a HUGE part of us signing with the venue. Imagine our surprise to find that the premium liquor was all watered down. Several guests approached my aunt, Maria Clemenza, with complaints and comments about the watered down alcohol. After complaining and arguing with both the bartender and another employee who I believe was a manager, both who were unable to provide or show us a bottle of alcohol that was sealed, they agreed that the beverages were watered down. The manager went to a liquor store nearby and purchased a single new bottle of Vodka, but there was no remedy for any of the other liquors provided. I have several witnesses that could attest to this, including a lawyer. As I mentioned to your employee it is ILLEGAL to serve alcohol that has been tampered with, it is also unethical. I have written to the venue for some sort of refund on the premium liquor and apps and they haven't responded... they said they were going to research what went wrong... um, WHAT RESEARCH...? That was the weirdest response.. I am going to go ahead and assume that they are going to ignore my complaints. The worst of it is that they have literally POSTED our event like it is something that we were proud of.. WE DID EVERYTHING OURSELVES.. THE CHAIRS ARE NOT THEIRS, THE STAGE IS NOT THEIRS, THE CHARGER PLATES, SILVERWARE IS NOT THEIRS, THE FLOWERS WERE NOT THEIRS, THE VASES WERE NOT THEIRS, THE CHOREOGRAPHY WAS NOT THEIRS. I could literally go on and on about what went wrong, but I think this gets the point across.

Good family entertainment My son loves it here…read moreFood drinks and game room for those who don't drive They provide helmets

We were visiting Fort Lauderdale.. We were looking to go somewhere directly from the airport and…read morethis one was pretty close to airport . Kids wanted to do some go karting and this was what Google suggested. Parking looked small from outside . The inside was good . Good location. Service could be better . The lady was slightly hesitant to answer all our questions . We were able to buy tickets o line and had to sign up so many things to get into the race (which I understand is the procedure) .. they charge extras for license etc .. it's good for localities but for someone traveling it is a one time Deal ! Kids liked the race and the track . One issue is - they let large and smaller kids in the same race. Smaller kids make mistakes and they stop the race for all kids which kinda gets boring . The 1 race we had my elder kids were just able to drive 1 lap with nice speed . Other laps were mostly slowed down. It kinda got boring after 2nd lap . Wish they send racers age wise so the enter kids have full entertainment while driving . The cafeteria was ok . Slightly pricey / they didn't have much IPa options . I think they just had 1 variety and it was average .z food was good. Loved the ambience inside . Average experience overall. Could have been much better . 3 stars .

Wow!! This is a fantastic special event locale. It is very unassuming from the outside, but once…read moreyou're inside, it's very Grand. The venue space can accommodate several round tables and has an all-white decor and dance floor. Super friendly staff! The Jubilee Ballroom is a wonderful option for any celebration.

Maria and her team went above and beyond for my Mother's birthday party. First off, we were…read moreplanning a huge party in only 3 weeks. Not only was Maria quick to respond, but she was also ready for the challenge. She answered all questions within minutes of me emailing her. She made it so easy to pick a theme, colors, meals, develop a program, get me in touch with the DJ, cake company.. it was just perfect On the night of, the ballroom was set up exactly as we requested, the cake was beautiful, the service was Impeccable and the food was delish! DJ Rudy did an amazing job. Our family and friends are still ranting and raving about how amazing this party was. I recommend jubilee Ballroom to anyone looking for a perfect party!

Truly phenomenal experince from the staff to the room to the overall nice idea and well thought out…read morepuzzles. The lady working the front was so nice and gave a nice detailed explanation of how the rooms work and the hints and time limit and after she shut the door, the escape room began. Everything in the room(s) that we went through were clever in design and idea but I will say they could use a little TLC because a couple things were a little beaten up and could be fixed. The design and theme of the Indiana Jones style room we did was amazing and having to go from room to room to find more clues was a ton of fun. We beat the room with two minutes to spare and it was such a thrill! I also really enjoy that the room is private regardless of how many people are in your party!

What a blast! I booked The Temple of Doom for our group of 5 as a way to celebrate my husband's…read morebirthday. It's been awhime since I've done an escape room but while it was quite challenging it was also fun going through it trying to piece the clues together with everyone! The room was very immersive and I appreciated the level of details. The hint call box in each room was a nice touch that gave us access for hints to help us out on some tough puzzles we were struggling on. Overall, such a fun experience and Quinn working the front was very sweet and helpful explaining everything. Definitely recommend!