Last June, our homeowners' association made an unlucky decision - they hired Lucky Landscaping to do the lawn maintenance in our subdivision. (Lawn maintenance is included in our regular assessments.) Since Lucky Landscaping started in July, their quality of work, when performed at all, is, at best, marginal. On many occasions, we have returned home to find our front yard mowed while the rear yard has been left alone. Messages left at Lucky Landscaping's office are often unreturned. One house in our subdivision has been vacant for some time and it appears the rear yard hasn't been mowed in nearly a month. See the photos attached and judge for yourself. read more

Lucky Landscaping - Unmowed back yard. - Lawn Services Near Me - Jupiter, Florida

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Unlike Austyn, the owner of Lucky Landscaping, I do not write negative comments on company reviews. There are two sides to every story and usually a misinterpretation by either one or both sides. Even tough my business encounter was very negative and regret ever being introduced to Austyn, I will vouch for his customer service. I recommend you calling him directly as he will make every attempt to correct the problem. read more

Great company, communication is great and the owner is very nice. They maintain my property every week, they come on time they clean up well! What more can you ask for? Has a very efficient team and is impressive to watch. I've gotten several estimates and he seems to be the lowest but quality does not sacrifice. read more

PLEASE READ CAREFULLY! It is unfortunate I am having to leave this type of review and around the holidays as well. My hope was to be able to leave a raving review, but circumstances did not lead to this. After reviewing all the positive reviews online and meeting with several landscape companies, we thought hiring Lucky Landscaping for our residential backyard landscape overhaul was a good choice. This was also based on the fact that we were assured by Austyn Roth of Lucky Landscaping in that they could also take on the ongoing maintenance to ensure all would be maintained well (which was a pre-requisite for us). He assured us this was possible and also quoted me a price for the maintenance which he said we would enter into immediately following the completion of the job (I kept everything documented). Austyn Roth presented himself as being extremely knowledgeable and capable of taking on our job even at his young age. He was initially very responsive and his crew was very polite. We did a complete overhaul of our backyard- rock beds, sod, irrigation, tree trimmings and removals, etc.. The turnaround time was satisfactory, but as we approached the end of our contract, the issues started occurring. Given our good communication and delivery up until this point, when Austyn asked for final payment, even though there were a few minor things he still had to follow-up on, we made final payment on good faith (this was our big mistake!). Austyn was to return to provide an additional quote for some work we had discussed for another area; he was supposed to return to set the timer on our irrigation system since it was only set to manual when installed; he was supposed to return to finish trimming some of our trees in the front which were part of our contract; check on dead grass patches that were newly installed; he was supposed to send me our maintenance contract to initiate the maintenance of the landscaping and a few more minor items. AUSTYN DISAPPEARED AND CEASED COMMUNICATIONS! Several voicemails were left at his office number, emails and texts were sent, and no response was received. It was only after a few weeks that a standard EMAIL was received saying the following: ---------------------------------------------- "We have appreciated your business and support here at Lucky Landscaping. I wanted to let you know, our company Lucky Landscaping is diversifying and focusing on more Commercial Landscaping and in return our partner Mark Pointon, Owner of Advanced Lakes and Lawns will be taking care of your property moving forward. All payments shall be remitted to Advanced Lakes and Lawns. Once agin, it's been great servicing your property, but at this time we must diversify to keep up our standards. I am confident your will be extremely happy with Mark as he has been a great friend for years. You can reach Mark at XXX-XXX-XXXX for any questions or concerns. Thanks, Austyn Roth CEO & Founder Lucky Landscaping, L.L.C Luckylandscapingllc.com Cell: 561-779-4127 Office: 561-354-4882" ------------------------------------------------ Needless to say the above is highly unprofessional especially after leaving several messages without receiving any responses. I also met with Mark who is referenced above who told me that he is not a close friend whatsoever (and heard others experienced the same) but that he got the contract from a public posting that Austyn placed online for any company who was looking to take over Austyn's smaller residential contracts. Clearly Austyn/Lucky Landscaping had no interest in following up with clients who still had pending issues/questions, even though we spent thousands of dollars with the company and had been made certain promises and contractual agreements. We made two mistakes (1) trusted the close-out items would be completed after final payment was made, and (2) trusted they would handle our ongoing maintenance and be responsive. Naturally, I reached out again after the very unprofessional email was received and never heard back. Legal action is possible, but all this to say DO NOT TRUST OR HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES!! read more

This company came to view the property to give us an estimate on monthly lawn service. Owner said in order to do a really great job he would need $125 per month. He said 'you get what you pay for.' So with this agreement, trees & hedges were to be trimmed,lawn debris removed, weeds pulled and treated in pavers, mulch, and stone areas. The very first visit they mowed the lawn and left. I called the owner and reminded him of the quality job I was paying for. We walked the property so I could show him what needed to be done per our service agreement. He promised to take care of it. It is now a week later and they came to mow the lawn and were on their way to leave again. I spoke to the worker about what was to be done and we called the owner on his cell. Owner said he will take care of the hedge, weeds, and debris tomorrow. Then got a text later that evening that he would not be able to honor the work he had agreed to do for the $125 per month. Very disappointing. read more

Lucky Landscaping has done multiple projects around our house and they have turned out fantastic. They have been professional, timely and delivered a great product. The owner has communicated very well on what we need and has provide great consultation above and beyond his scope of work. We have priced out all the projects and he is consistently less than the other companies. He is very reasonable and easy to work with and is very creative to create a great look while keeping the costs low. I have recommended him to multiple friends and colleagues in the Jupiter area! read more