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    Lucky Lady

    5.0 (2 reviews)
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    Services - Lucky Lady

    Bath and groom only

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    3 months ago

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    3 months ago

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    Happy Pawz Pet Grooming

    Happy Pawz Pet Grooming

    4.5
    (131 reviews)

    Daisy's first time here & she needed a new summer "doo"! The gals here are super nice. I liked that…read morethey allowed most of the pups to roam freely & not put away in a cage. Daisy was lying on a towel very relaxed and beautiful when I arrived to pick her up. The people here were all very nice & friendly and I loved the job they did on my baby! Will definitely be back!

    I had been taking my dog here for several years and was generally pleased with the services, until…read morea recent incident that completely changed my opinion. Two weeks ago, my dog suffered a broken blood vessel in his eye due to a grooming harness that was not adjusted properly. While being dried, he attempted to jump off the grooming table. Although the groomer caught him, there was a moment when he was left hanging by the harness. As a professional grooming business, I would expect staff to anticipate that dogs may try to jump and ensure proper safety measures are in place. My niece picked him up and contacted me right away. When she sent me a photo of his eye, I was heartbroken. After I called and left a voicemail, an employee named Carla returned my call and initially stated that my dog had arrived with the injury. If that were true, I question why grooming services would have been performed on a dog with a visibly red and swollen eye. Later, after reviewing the video footage, Carla called back and acknowledged that she could see where the injury occurred. She advised me to take my dog to the veterinarian and stated that the expenses would be covered. I did exactly that and provided both the veterinarian's notes and my receipt. I only requested reimbursement for the grooming service ($100) and the veterinary bill ($125). However, the owner has since claimed that the incident was my dog's fault and has refused responsibility. If you love your pet, I encourage you to carefully consider this experience before bringing them here. My goal is simply to prevent another dog from suffering the way my Teddy has. PS-They don't deserve a single star. It's the lowest level you can select with Yelp.

    Lucky Lady - groomer - Updated August 2026

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