My dogs love Lodi Grooming..I love that I dont have to bring them to a salon..Im updated from start to finish..

I made an appointment with Lodi Grooming last week. I filled out ALL of their forms which included my address. I took time off of work to be available for the appointment today for 4:00. I JUST NOW received a text message stating that I was outside of their area. So I gave them a call. I was met by a VERY SNARKY man who said that there was no way they could tow their hundreds of thousands of dollars of equipment down the road to my house. He also sarcastically told me that maybe I should take my cat to the vet. He was so rude that the owner took the phone and started crying about feeding her family and then they hung up on me. This is the most UNPROFESSIONAL business I have ever encountered. My cat is in dire need of grooming and I looked forward to this appointment all week. Please stay FAR, FAR AWAY from this so called business. read more

Very bad experience with Lodi grooming and do not recommend, mostly for her poor attitude towards animals and bad customer service, threatened to file charges against me for her contacting me through multiple phone numbers, all because I wanted to have some rescue cats bathed who have been living with me and need flea dust washed off, this woman seems to be unhinged to the point of vicious confrontation, she misunderstood or refused to understand that I rescued some well behaved cats off the streets and thought I wanted her to groom feral wild animals, misunderstanding can happen but she apparently has no love for animals and that makes her untrustworthy, buyer beware read more

I hesitantly decided to give this groomer a try for the convenience, despite seeing some pretty concerning reviews. Unfortunately, I also ended up having a very poor experience. I paid over $100 for a service advertised as being 1 hour long, thinking my cat would get an excellent deep cleaning, but was only serviced for 15 minutes before she rushed off, and it showed in the results that this was sloppy, rushed work. I understand she had to skip blow drying because my cat was nervous, but it takes 5-10 minutes to blow dry a small short haired cat. Servicing us for just 15 minutes when I paid over $100 for 1 hour of labor is highly unprofessional and disrespectful, as is she as a person. She decided to confront me over text and make excuses for her actions. After telling her to please stop texting me, she continued to disturb me with yet another nonsensical message from a different number, all of this because she cannot simply admit that this was a matter of false advertising on her part. I would implore her to try acting like an adult and take responsibility for her own mistakes, instead of reacting with such rampant emotions and defensiveness. I am sure she will be itching to write another one of her charming, articulate messages in response to this review, but I do hope she chooses to reflect instead. read more

Lodi Grooming - Pet Groomers Near Me - Woodbridge, California

This was Nellies first professional grooming experience and we couldn't have been happier with the outcome! She is typically a very anxious dog so we were nervous to see how she would do. Sean was her groomer and he was awesome, he took his time getting to know her and get her comfortable with him. When he returned her to us she looked fabulous! He did a fantastic job treating her matted areas and left her fur feeling so soft and smooth! read more

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My name is Louann Santiago. My dog, Kona, was groomed on Feb. 3. The pictures I am attaching are after his grooming. Ashley did Kona's grooming and said Kona is "wiggly and doesn't have table manners." Upon giving me Kona back, I discovered, after Ashley drove away, that his mustache had not been trimmed properly, but the most egregious problem was on his belly! Ashley said Kona "has a sensitive belly, and he had nicks because he fell on the clippers." This was the first and last time I will use Lodi Grooming. read more

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Today was my first time using Lodi Grooming. From my first contact with Ashley to Sean grooming my dog Rosie, it has been a terrific experience! They are very responsive, respectful, and so good with Rosie. I will definitely book my next appointment with them. It is obvious that they love animals! Thank you both!!! read more

This is our second time using Lodi Grooming at our home and they have been amazing both time. This is definitely our permanent go to for mobile grooming services. Our pup looks so good after. They even noticed her ear infection and gave recommendations. Very attentive and detailed oriented. read more

Lodi Grooming - After grooming - Pet Groomers Near Me - Woodbridge, California

I contacted Lodi Mobile Pet Grooming on a Sunday, and Ashley responded promptly. After texting back and forth for a few minutes, I requested a phone call so I could ask some questions. She called without hesitation and addressed all of my inquiries. Later in the week, I easily scheduled my appointment through their user-friendly website. Ashley and Sean arrived on time and took the time to understand my grooming needs. My dog is quite large and has long hair, so they explained what to expect during the grooming process and got to work in their mobile trailer. They spent about three hours grooming my dog. Throughout the whole process, they were professional and communicated with me via text. When they brought my dog out of the mobile salon, she looked amazing, smelled incredible, and her fur was soft. I was very pleased with the work that Ashley and Sean did. They are both knowledgeable and took the time to provide me with tips on how to maintain my dog's long coat. If you're looking for a mobile groomer, I highly recommend Sean and Ashley. read more

I have had my dog for over 10 years and nail trimming has always been a nightmare for me. I have tried clipping, I have tried those rotating nail files, I have even tried putting saran wrap with peanut butter on my head to distract her while I clip but I always end up spending an hour or more just to get most of her nails trimmed. My dog is the sweetest thing; but seeing her put her ears down and whine and pull her paw away just tears at my heart and I know she hates it so much I tend to give up; it is traumatizing. The worst is the few times I have cut too short! I have full on cried probably half a dozen times in the last decade over doing that. Because of this, I haven't even attempted it in the last few months and it was getting bad. My husband saw an ad on social media for a pop up mobile groomer and suggested we try it. I was anxious because she is a short hair dog and I have never had any problem bathing her and goodness knows she loves her daily brushings so we have never been to the groomer. I did not know what to expect. Ashley greeted us right away and could tell exactly what we were there for. She asked us if we preferred to hold our dog or if we wanted her to just take care of it, but this being our fist time, we had no idea so she told us just what to do. My husband held our dog while she clipped away and the whole thing was done in like 2 minutes! I could not believe it. She knows what she is doing. She did nick the quick on a couple of toes but my dog didn't whine or even flinch and she wiped the toes with antiseptic right away. I had her on my lap in the car a few minutes later and she was just fine. We took her for a treat and to the park as a reward. I am so happy we found Lodi Grooming and we will be coming back regularly. read more

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Great service! Very attentive will definitely use again! Thank you!My German shepherds look amazing!

Ashley with Lodi Grooming mobile does a great job on her deshedding service for our purebred British Shorthair cats. Our breed has the must fur per square inch despite their short double coat. Our "girls" are well cared for and coats are well maintained with Ashley's monthly attention. Ashley is courteous, a great communicator providing photos of each step of the grooming service process and a final report once service is done. Hard to find a cat groomer let alone a mobile one. We value our relationship with Ashley @ Lodi Grooming. Thank you for continued great service. read more

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Bugs, my English Bulldog,always loves wiggling her booty when they arrive. I trust every step of the way from making the appointment to arrival time updates and the quality of service. My labs as well love the care and attention. A truly perfect fit for our family! read more

I got a gift certificate for 2 dog grooming and I was not given service for 2 or offered any refund. So basically they received $250.00 and I received a kick in the pants. I informed Ashley that it is illegally to have an have an expired date on it and she oh well. This is a very dishonest person so please be very careful when dealing with her. If she will take advantage of a senior citizen who else will she take money for a service and not give it too read more

The whole process with the trailer is flawless and I feel so comfortable and confident my pup is getting the best loving care while there!!!

Both Ashley and Sean have worked with both my dogs. Oliver and Fortune both get excited to see them. I highly recommend both of them to work with your furbabies. They are kind and caring. read more

They have been taking care of our boy Finn for about once a year now. Once a month. They take great care of him and are very mindful of his special needs. Their communication is very timely. We strongly recommend Lodi grooming! read more

Ashley is so sweet and gentle with my fur babies. She knew just how to tailor the grooming for my senior poodle mix to keep her calm and my newly adopted dog doesn't trust new people but once again Ashley went above and beyond to make Chili as relaxed and comfortable as possible for her first appointment. I'm so glad we found Lodi Grooming!!!!! read more

i have been using Lodi grooming for over a year now and still excellent Service every time and smells amazing and her fur so smooth and soft for being a doodle remarkably great work, very respectful, humble owners and very kind and sweet people with our dog , our dog loves seeing them when they arrive to groom her, Thank you Lodi Grooming read more

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I would definitely recommend Lodi Grooming, Ashley does such a great job on both my Frenchies. She is so patient with them especially grumpy, he's a handful. Thank you again they smell nice and clean. :0) read more

Ashley did a wonderful job grooming my two long haired fur babies! They smell amazing!! 10/10 would recommend her for your pet grooming needs! read more

Lodi Grooming - Pet Groomers Near Me - Woodbridge, California

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It is so convenient to have a groomer come to your house! Ashley and her husband are great! They listen to your concerns and are respectful of your desires. We have a challenging, unpredictable cockadoodle and they read him perfectly! He loved his appt, and he not only looked great after his short clip, he was also literally a different dog in temperament and attitude! My hubs and I are pleasantly shocked at the difference! Highly recommend this team!! read more

Sean and Ashley are amazing. All 3 of our dogs are kept happy and comfortable throughout the whole process and look and feel amazing afterwards. We already have been and will continue to be return customers. Our pups love them! read more

Lodi grooming takes care of their customers like they are their own dogs. Doug and Lucy our German shepherds came out looking fluffy and so good. They were extremely happy afterwards and so calm. Thank you for taking care of our babies!!! read more

Shawn and Ashley did a great job on my new cat's nails. It's so nice to not have to pack your pet up and take them to get groomed. Great mobile grooming business!!! read more

Response to groomer: Not once did you ask for the breed of my dog prior to the appointment. I would have gladly told you and you have no breed restrictions listed. I also did make you aware that we have used muzzles in the past and that our previous groomers have always felt safe and had no issue putting a muzzle on him to cut his nails. I told you that he has never bit ANYONE so I'm not sure why you would say otherwise. Please tell me how I have had two experienced groomers cut his nails regularly for the past few years and not once has had his quick cut or had any issues? This was the worst encounter I have ever had with a groomer. You are not experienced and I would not trust you with any animals. I will have no issue finding a better groomer as the bar is now set pretty low. Good luck to you and your future customers. NOT recommended. She cut my dogs quick twice and it was bleeding intensely. I wish I ended the appointment sooner. She's very unprofessional and makes rude comments. I have my dogs nails cut regularly every 5-6 weeks and have been since I've had them, this has never happened. I understand an accident but twice and bleeding everywhere? NEVER have I had an experience like this one with any groomer. read more

Lodi Grooming - Pet Groomers Near Me - Woodbridge, California

Definitely 5 stars!! Quick response, professional, detail oriented. Right on time for the appointment. My German Shepherd loved them. Highly recommend!! read more

Ashley and Sean took such good care of my baby girl . She not only looks and smells amazing they took the care and time to make sure I knew she was comfortable read more

Lodi Grooming - My report on her progree - Pet Groomers Near Me - Woodbridge, California

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Lodi grooming and Ashley are great and do a fantastic job! She is always speedy to schedule us, and our dogs love her.

Lodi grooming is in a word amazing! They just dod my 2 long haired cats and two golden retriever ppuppies. Everyone looked so good and no one was stressed. They have great communication and are personable and professional. We will definitely keep using them. read more

Love these guys...and so does Daisy! Attention to detail, and helpful reccs for follow-up.

I would not recommend this groomer. I won a 100.00 certificate that this groomer donated for grooming at a function in Elk Grove. As soon as I got home, I got on her webpage, looked at the services she provided and scheduled an appointment via her webpage. The price for a 0-30 lb. dog, short cut, no hand scissoring, would be 100.00. I wrote in the comments section that I had a 100.0 gift card. I was pleasantly surprised to be able to schedule the appt. within a couple of days because my dog needed it and was happy to try this grooming service. The next day, the groomer canceled my appointment. She texted me, indicating she wouldn't be in my area (Elk Grove) on that day. She said she would be here on Tuesday, but we couldn't agree on a time on Tuesday so that was fine. She indicated her next available day and time that would work for me would be about a week later, so I scheduled it then. I asked her if she saw, when I originally scheduled the grooming, that I wanted to apply the 100.00 gift certificate that I won towards the grooming. She said she did not and asked if it was from the crab feed and I said, yes. She said she would apply it towards the total and I would be responsible for the remainder of the grooming. Since it was a 100.00, I was curious how much more I would have to pay, so I asked her how much the service was going to cost. She indicated it "Starts at", "125.00 for a full-service haircut". At this time, I am wondering how much more can a 15lb Shih Tzu be charged for a haircut and also, it didn't say anything about 125.00 on her website. She said the reason why we say, "start, is because if the dog is heavily matted it does take longer which costs more due to time". She then indicated to come to Elk Grove, it would cost an additional $50.00 travel fee and that is indicated on her webpage. It is NOT located anywhere on her webpage. My dog was not matted, she just needed a trim because the hair on her face was getting in her eyes and needed to be trimmed. With the 100.00 gift card, the 50.00 travel fee to Elk Grove and the fact I couldn't get a straight answer about how much the service would cost, because by now it appeared the grooming was going to cost well over 175.00, before a tip was even thought of, so I canceled the appointment. I explained that is going to cost way too much for the grooming of a 15lb dog to be groomed. Ashley became very rude as she said, all the outlying areas she services with lots of clients don't mind paying the travel fee for "AKC safe certified Groomers to come from Lodi.", "I'm sorry if we're not in your budget or that you only signed and obviously didn't read the terms of service or the description that was in the service when you originally signed up online, that's on you". This is not how you do business. Be aware before considering this groomer. read more

Lodi Grooming is the only one my pups trust. I receive photos and updates along the way, and the best part is that they come to me! This is perfect for someone with a hectic schedule like myself. read more

Lodi Grooming - Lucy is ready for her next trip! - Pet Groomers Near Me - Woodbridge, California

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I made an appointment with her, she double booked me and proceeded to charge my account $150 as a "cancellation fee". Which was an unauthorized charge. If you want a reliable groomer, this would not be a place I would recommend. She was extremely disrespectful to me when I talked to her on the phone & used her "terms of service" to charge me without any offer of reconciliation. Never asked me to reschedule or anything. read more

Today we had our Husky groomed - It was the first day where her allergies kicked in and is on antibiotic maintenance - It was OK'd to have her groomed. In the first hour at 12:25 the dogs grooming began - At 1:33 and hour into the grooming Ashley informed us that our dog had phlegm and dry cough - I explained she has allergies and is on antibiotic maintenance. An hour later at 2:34 Ashley again by text conveyed her displeasure about not being notified of a "sickly" dog and how this causes problems for others. She explained "it's like sending you kid to school sick, with a runny, stuffy gross nose." I understood what she was saying but the remarks continued - After paying Ashley $378.69 (she charged for extra cleaning of trailer) she said she would not treat as a customer anymore because of cancellations and rescheduling. What ?? We rescheduled only once with well over a two week notice. I have requested proof. I understand Ashley is a small business woman but customer service and treating your clients with respect is paramount to a successful business in Lodi. I would not recommend Ashley purely on her poor and unsensitive attitude - BE sure you don't reschedule or cancel and call you groomer first if dog is sick - Ashely said she should no first before vet ! Ridiculous....Poor communication and timely messages by Ashley was not appreciated. read more

Please read the message from Ashley Cole before using her service. I even called her to ask her to stop sending text messages, she was rude unprofessional and hung up read more

Lodi Grooming - This is the Service Ashley Cole provides to elderly customers with lung cancer trying to recover from treatment. - Pet Groomers Near Me - Woodbridge, California

Once again Ashley did a great job on our senior retriever. Our Lola looks and smells so good. We appreciate that you are so gentle and caring with our senior fur baby. 100% satisfied. Thank you read more

Ashley did a great job with our two rescue dogs. Washed, trimmed nails, cleaned ears and anal glands. Both dogs were very happy, you could tell they loved all of the attention. Thank you Ashley read more

BEWARE OF BAD CUSTOMER SERVICE. I SHOULD HAVE READ THE YELP REVIEWS.... To begin, My cat has had a problem with matting of her fur this past year so I called my vet and they recommended lodi grooming to me. I scheduled online via Ashleys website and received a text from ashley confirming details. All seemed well. Her response was fast and great! Then I received an abrupt text at the appt time stating she had to cancel the appointment because my husband and mother In law who were home to bring the cat to her mobile grooming van were apparently stressing my cat and couldn't get her in the cat carrier and brought her out to Ashley's car in a blanket (granted, not the best move on their part and I understand the need to have the cat in a carrier). ... and ALSO TO NOTE MY CAT OR ANY AVERAGE CAT WOULD BE STRESSED TO GO INTO A CAT CARRIER...ANYWAY, I was confused by the call I received from my husband regarding their encounter with Ashley and basically stating how rude she was. I told him she left and let me know via text. She did not have the decency to go knock on my door and tell my husband she was cancelling. And leaving. She also included in my text that she could reschedule and get the cat for me and put in the carrier next time if needed... which she could have told my husband .. at the appointment instead of acting repulsed and rude. So I dropped it because my husband and mother In laws report of her rudeness and the fact she just drove away with no communication with them. Then I get a 54 dollar charge from lodi grooming ...I then ask her to reimburse since she did not provide services. She then went on to bad mouth ..again..my husband and mother in law (which wasn't necessary) and lastly stated I signed the waiver, and "it's business." Well I think Ashley, you should hire a PR Team or maybe a front person because you SUCK at the customer service part of business. Be warned anyone who is seeking a mobile pet groomer. This one is not worth your time. And yes I expect a zingy come back reply to this because it seems that's her style...thus demonstrating her poor customer service. So bring it. read more

Horrible absolutely horrible service. She was cranky from the start it took her three times to be able to park her truck and trailer. Her comments while grooming my dog were very passive aggressive but the final straw was when she called my dog to "stop acting like a bitch" as he was a bit fussy. I know he was matted and in need of a grooming so I called her. But her customer service is horrible and she has no patience read more