I have been going to this place for over 2 years. I get messages often compared to the average person. I do 1-2x a week depending on how stressful the week was. I also suffer from chronic migraines. After having horrible migraine attacks my muscles in my shoulders & upper back have spasmed a lot which causes them to hurt so I get deep tissue messages for 60-90min just focusing on that part so the muscles will loosen up and I will have a break from pain.
Coco who works there is a horrible person. She thinks she has figured out America and what we all like or think. She used to massage me and I tip her and any others I have $10 which is good especially when I frequent often. $5 tip is also good in my opinion as well. Times are hard and you don't know how hard someone worked or what they had to do to get that money to frequent your business so you should be grateful!
Instead Coco feels entitled to the $10! She will laugh, fake compliment you, all to get you to tip her that $10 min in her mind thinking you don't know what she is doing. I know I am grateful when I have a good masseuse so when they work hard and I feel a big difference in how I feel i tip them well to show my appreciation! if I was rich I would tip whatever they wanted but I am not and I try to tip well based on work done.
One day I needed a $5. So i tipped $5 also because the masseuse was bad. Coco spoke in Chinese and told the woman to ask me for $10. I was baffled by her behavior and upset inside. In another occasion after that, I came in, she recognized me and called me the "bad tipper" laughing! It was so unprofessional and rude! Mind you Jimmy my favorite masseuse (male, Asian, clean cut and quiet) massaged me prior and i tipped him $15 because he worked hard and went to all the right places remembering what I need and like! She did not know of this or appreciate all the times I tipped her $10 & I didn't have to!
She embarrassed me one too many times. She always wants to take you as a client when you come in but then dictate to you what you should do not knowing what your financial situation is. Mind you I had been tipping min $10 for 1hr massage always! Except for that one time. I would also take my mother and recommend others there. So when she treated me like that and had the audacity to call me a "bad tipper" it was so shameful of her character and showed how ungrateful and fake she is. You would think after being a long time customer she would be more respectful and appreciative of me coming back!
Coco will also try to up-sell you without you realizing. She will suggest something, you tell her no and she acts as if she understood you but then do what you said you did not want and leave you stuck paying for something you did not want in the first place! This review was not done in haste! It took years and I had enough. I hope you took the time to read all of my review. This way you can choose to go or not but you will know what to watch out for.
The manager woman (Asian, dark hair, round face 40-50yrs old) is cold and when Coco does her bs, she will not side with you but rather speak in Chinese with her and then talk down to you. I have attached a pic of the cards you get signed to reach a free massage after visits. Now I feel disgust and want to avoid having to put a snake in her place! I am not a violent or angry person either. I'm very laid back and happy. That is why she got so many chances to try and embarrass me as well as pretty much extort very high tips! When I go to get a massage, I am there because I really need it! I don't like to talk during my massage (she talks a lot if you let her). I usually show the person who speaks English the best what I need and if possible to the masseuse on their body because l don't want a full body massage but most focus on upper back, traps, shoulders, neck, and head! Also the pressure and methods used to kneed the muscles is key (hence being called deep tissue). So for me if after all my explanations you barely tackle my tight muscles then why do you expect I tip you $10? I wish I could get $10 every hour for 8hrs everyday for barely trying. $80 a day and $320 a month min. That is not bad to me during these financially hard times for many during the pandemic or am I wrong?
In all, I am sad that after years of frequenting this establishment that is now under construction when i am due my free massage, oh the irony, Due to Coco and the manager I stopped frequenting them and have already found a new place that does great work and are very professional. Go at your own expense and gusto! Avoid Coco!!!!! read more