This facility has improved so much this past year. The female maintenance director is such a great…read moreasset to the building and their patients.

My father in law was a resident at Linden Grove and was treated well. He enjoyed the staff who were…read morecaring and friendly. He was able to discharge to an assisted living facility after receiving the rehab he needed. Thank you all.

I'm 57 years old and moved into Silver Creek with my mom a year and 10 months ago. I was more than…read morewelcome to move in with her, even though I'm not "of retirement age". I'm disabled and have lived with my parents most of my life. We were welcomed to bring my 2 pets, and my mom's cat with us. That was a big deal for me. The meals there are very good. Not too big, or too small. Maintenance is quick and it's done right. The management staff is wonderful! They did more than expected for my mom when she was at her end stage lung cancer and helped to make her comfortable before she went into Hospice. They really went above and beyond, and I will be forever grateful for that. I made many friends and acquaintances there and will go back often just to say hello, to take part in activities or have dinner with the people I know.

I Would NEVER recommend this place for family members or for anyone seeking employment. Front desk…read morenamed SUE does not know what she's doing. Called for help and she hung up on me, when I called back I told her that kindly she hung up on me and she was rude and said she put me on hold. She doesn't know how to transfer you anywhere probably doesn't know how to use the phone. Hell, even answering the phone she had to repeat herself a few times. She probably just knows to how to pick and hang up the phone. You need to retire SUE cause you suck at what you do. This company has bad management, HR is never there when I call, been calling this whole week trying to get ahold of someone but SUE is always answering and won't transfer me anywhere but to the wrong people outside of the company. Had to call upper management from another state and report HR, management & SUE.

After a hospitalization caused by a medication mistake at my mom's memory care facility in…read morePuyallup, we had to find a new place for her to live within a day or two. We had help from CayCare, who took us for a visit to A Better Place. My mom lived there for 4.5 months and we were very happy with the loving care she received. The owner has lots of experience with caring for people and with hospice care; the work she does is obviously a labor of love. She and the staff were consistently kind and caring with all the residents. The home was well taken care of, spacious and always clean. After such a bad experience at the previous facility, I was not just relieved but completely satisfied with A Better Place.

From the owner: This is Adult Family Home, Take care elderly at private home, only take care 6 resident at a time.read more

The staff for most part are friendly seems like they could hire more though seems kind of sparse…read more The place is kept up and updated as well.

my mother in law is in the memory care part of the Rivers, the care givers and reception are all…read moreamazing. The senior office staff are not responsive which is very frustrating there have been a lot of turnovers since July. I hope things improve soon.

My mom has been living here for about a year. The thing that impressed me most when I took my tour…read morewas how clean it was. I have been in many retirement homes and they usually have a smell. This place is always clean, no elderly smell and no chemical smell covering up any sort of smell. The staff is kind and always friendly. The grounds are kept well. They provide 3 meals a day in the dining room and it always nice. My mom has made friends and calls bingo. She is active and no longer living alone waiting for someone to stop by and break up the monatoney. She has a social life for the first time in a long time. Yet she has her own apartment and privacy. This place has been a terrific option for my mom since living alone is not an option anymore but neither is giving up her independence. This is the best of both worlds.

I urge you not to consider this facility. On the surface, Willow Gardens presents as a friendly,…read morecaring, and well-run institution, truly interested in your well-being. However, these values are paper-thin and are demonstrated by the following observations: * FOOD: Portion sizes are extremely small and are often more on the child-size. It is highly unlikely that the daily calorie requirements are satisfied by the sizes provided by the kitchen. Although residents can ask for "seconds", they must wait for the completion of the entire food-service only to discover nothing is left. Making things worse, management is often observed taking "double-sized" portions while residents eat undersized portions. Food is heavily based on carbohydrates with little attention to fruits, vegetables, protein, etc. And deserts are heavily vetted on cookies! * HOUSEKEEPING: WG claims to be guided by an incredibly detailed checklist, but their small housekeeping staff only permits 20-minute limit to complete a superficial job. And, they have limited service to once every two weeks during the Covid crisis, with further limitations on an already reduced service! * MAINTENANCE: Service takes a long time. A simple light bulb will take 3 weeks to complete. However, I have to give them credit for acting quickly on urgent things like heat. But, management hampers the ability of maintenance to act quickly. For instance, sprinklers cannot be repaired because management claims to be "bidding" the project. Consequently, we have flooded sidewalks, at times. * MANAGEMENT: Managers are new and inexperienced at large hospitality facility management. They readily pacify residents with "we're doing the best we can" and "we're working on it" excuses. While they hold resident meetings, they do not readily seek out resident perspectives on their needs or satisfaction. * APPEARANCE: As I walk around the facility, little things pop-out that signal problem. Pictures are not hung at the same height. Dust is everywhere. Chairs are askew, and clutter hallways. Managers are sitting at their desks, not walking around interacting with residents. Smells from the rooms can be pretty obnoxious, at times. Some residents have reported obnoxious smells from resident rooms. So, why am I here? Well, it's for an entirely different reason. Other things overcome these obstacles. It has to do with location and the offerings that would give away my identity, but these problems are still overwhelming and deserve mentioning. I suspect, though, that I'll be shopping after the crisis.

Didn't have much of an issue until we moved my mom out. They asked us to clean which we did. 8…read morehours between my wife and I. Everything in good shape with the exception of a stain in the carpet which I would have cleaned but the exit paperwork said that they had to shampoo the carpets (state requirement) anyway. Received the deposit paperwork back and they took it all including a cleaning fee and shampoo fee plus other little nickel and dime stuff. This after 2 of the inspection people said the place looked great.

I've been the executive director at Stafford Suites for the past 17 years and I am still in awe of…read morethe amazing people who work tirelessly every day to provide compassionate and loving service for our residents. Whether they are preparing or serving a meal, providing personal assistance, cleaning an apartment, or driving the bus - each person seems truly devoted to our residents' well being. We are blessed by the wonderful people who choose to work here and by the gracious people who choose to live here.

From the owner: Retirement and Assisted Livingread more

If you are looking for an extraordinary experience in senior living this place really warrants a…read moretour. My senior parent is receiving truley amazing care on a daily basis. From top to bottom their staff is a highly effective team and I am so happy to have found a good home for my Mother.

I should have done this a long time ago, but my Mother lived at Mill Ridge Village for nearly a…read moreyear and frankly, very shortly after she moved in, we realized that it wasn't the right place for her. Her dementia was taking over and that isn't what this place is for. The staff went above and beyond wherever Mom was concerned. You only hear of places like Mill Ridge when something goes wrong, never the daily things that everyone does right. You don't work in this industry if you aren't a caring individual and EVERYONE that I came in contact with there certainly was that. This is a great place and has a great staff. I don't have much experience, but they set the bar pretty high in my opinion. Thank you to the whole staff!

This is a wonderful agency; if you are looking to find an Home Care Aide to help you take care of…read moreyour loved ones this is THE Agency to go to. Through Arcadia, we found Elena, an amazing lady who has really improved the quality of life my grandparents (ages 93 & 95) have now. Elena has taught me so much about how to give my grandparents more independence while keeping them safe (as they both have dementia). And on the rare occasions when Elena is unavailable, Arcadia always comes through with a kind, caring sub for the day. Thank you Brianna (one of the Arcadia Supervisors) for always being just a phone call or an email away. And most especially thank you for bringing Elena into my grandparents' lives.

This ABSI service has been the most helpful with expanding knowledge when it comes to Autism and…read morehelping leave lasting memories for the clients they work with. With a family friendly environment and very up to date covid-19 regulation this place goes above and beyond. Every person that walks through the door will leave with the feeling of knowing that everything is going to work out.

From the owner: Autism Behavior Services, Inc. specializes in Applied Behavior Analysis for individuals on the…read moreAutism spectrum. ABSI provides the following services: 1:1 behavior analytic services social groups supervision Parent and District consultation FBA IEP support.