The owner of the company threatened to return to my home and harm me. This was AFTER being paid in…read morefull and leaving for the day. The owner called repeatedly yelling, cursing and calling me a 'fat bitch' because we expressed that our review would state that the movers quit mid-job. We contracted for a large move. They didn't move everything, their truck was too small, and they quit in the middle of the move. We paid for 3 movers only 2 worked, while the owner mostly whined and complained it was too hot. The owner was verbally abusive about my son in law not helping them when we hired their company to do the move. My son in law was there to put stuff together because we already hired movers. The owner didn't want to work in the heat. We offered to give a few hours off but he wanted to return the next day which was not what we agreed to when we hired them. They did not unload my refrigerator, deep freezer, washer, dryer and beds. In addition to a full half of truck, in violation of our written agreement. We had to call another moving company, after these movers walked away with the job half finished, and pay them to finish the job. I've had to notify police of the company owners threat and plan to notify the BBB as well. Do not use this absolutely atrocious company.

Jeff and his team delivered my furniture from CA as a third party contracted by Golden Gate…read moreRelocation. Jeff and his team did a great job despite Golden Gate's gross negligence in performing their job.

I worked with Smith Superior when moving out of my apartment. I arranged the move with the owner of…read morethe organization, Cortney. He's friendly, and professional. My move was smooth, I felt confident knowing that my prized possessions would transit from point a to point b secured and in the same condition they left my apartment in. I'd use the Smith Superior Services team again and again. Keep up the great work!

I can't believe I'm giving a moving company a 5 star review! I've moved many times and had issues,…read morebut this time, ABSOLUTE PERFECTION! I had a huge (and I mean HUGE) armoire I needed moved out of a historic home and I honestly doubted it could be done. The stairs were tiny and steep, and the railings made it even worse. If it had 2 feet of space where the turn to the second floor was I'd be surprised. There was a group of us watching and we all thought Cortney would say it couldn't be done. But no, he was sure he could do it and he did! Not a scratch on it, they could not have done a better job. Super professional too. If I ever have to move anything I will ONLY call this company. Best moving company I have ever found, with very fair pricing. Don't even bother calling anyone else, trust me. You won't find better!

After reading the reviews for Balance Detroit Moving Co. I reached out and spoke to Sarah, who was…read moreso nice and understanding. I scheduled a move and Sarah accommodated my last minute scheduling. Sarah sent the POWER TEAM of Demetrius and Demetrio, whom I have affectionately nicknamed The DOUBLE D's (LOL). Demetrius and Demetrio arrived slightly early and ready to go to work! I had most of my things already packed in storage containers on wheels and few other things in boxes. Demetrius and Demetrio moved my items from the house to the deck off the backyard onto the truck and they were prepared with all the equipment necessary (ramps, bumper pads, etc) to make the move smooth, efficient and to prevent damage to my things. These two moved so quickly, I was amazed and couldn't pack my remaining things fast enough! They were willing to wait for me to pack or they offered to take my things as is but I had them take what was already packed. We met at my storage unit which on this day was surprisingly packed with people and other moving companies moving in. Demetrius and Demetrio engaged with the other movers and all were respectful to them during our move. Demetrius and Demetrio packed my unit as requested and they packed and stacked EVERYTHING SO VERY NEATLY and with care for my items. EVERYTHING was totally organized! Nothing could have gone any smoother than this move! The price value to book my last minute move was very good for me and I tipped them both as EVERYONE should do with professional movers such as these two. When I returned back to the house, it wasn't until the packed items had been moved that I realized how much MORE packing I still needed to do, so I text Sarah to schedule a FINAL move for 2 days later and I specifically requested Demetrius and Demetrio (The Double D's). Even on such short notice, Sarah made it happen and scheduled me. Again, Demetrius and Demetrio showed up on time even during a rain storm with high winds...ready to work and help me move all my things out. Again, they both setup my items in the house to move quickly during this rain storm and by the time they finished setup, the storm stopped and they moved everything out. I shed tears of HAPPINESS at how clean and empty it was in there when they were done. After they moved those items into storage, I again tipped them both because they were worth it! I am definitely recommending Balance Detroit Moving Company and the POWER TEAM - (The Double D's) Demetrius and Demetrio!!

The communication from the beginning and to completion was awesome…read more Darius n Terry were professional n helpful in the process. I was referred to this company n I also recommend them. Thank you

Did a great job! Very professional and affordable. Came out day after I called them. Will…read moredefinitely use this service again and highly recommend this company.

support staff appeared to be very accommodating with a last minute appointment request. My…read moreappointment was confirmed for 8am, and the 2 movers arrived at 8:40am. During the walk through the movers were assuring that it would be a seamless move. The movers began to slow down after an hour, and a marijuana smoke break. Suddenly after that another $300 was tacked on for extra hours. Luckily nothing was broken.

We hired three movers for two and a half hours to move some of our belongings out of a storage unit…read moreand into our new house. Beforehand, they worked with us to find a time and budget that met our needs. On the day of the move, they arrived on time and were friendly, organized, and efficient. They were also proactive, honored our priorities, and handled our furniture with care. I would certainly hire them to assist with our next move.

The guys moved me out of my home and into a storage unit and the from my storage unit to a 2nd…read morefloor condo. These guys are very professional and careful with your belongings. They are worth every penny. They made a stressful situation seamless. These guys had moving blankets, they strapped down everything inside the truck. The walked down fragile items like crystal lamps. True quality work for a reasonable price. Love these guys.

I was very impressed with this moving company the movers arrived on time and my belongings were…read moremoved from the house to the storage unit within a timely fashion for the most part leaving me with plenty of space to store other things if need be. I will definitely be using this moving company again in the future.

I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

And one more thing---as to threatening some 'white man who I don't know'...... Clarence Joe Nelson…read moreinappropriately involved his 'friend' indicating that his 'friend' was going to charge me $2300 for delivering my medical property that had NEVER been placed in climate controlled storage. Clarence Joe Nelson lied on his 'friend' who had no involvement and who I trust runs a reputable business. Unsure why Clarence Joe Nelson has to specify his friend's race as that should not be an issue in friendship, in business or in the world in general. As importantly, friends should not tell lies on friends. Clarence Joe Nelson, you know your 'friend' did not say what you alleged he said. Respect that man and keep his good name out of your bad mouth. Update--same day! I'm so glad that Clarence Joe Nelson is now confessing all of his lies. Perhaps he is not a hopeless case??? As long as he was overcharging me, being a bully and just outright lying while doing a money grab each month, there was no problem. Clarence Joe Nelson has written a lot that can be distracting and a bit humorous. The fact is that he was paid for a job, did it improperly and lied about it. At no time did he have permission to leave my property in a moving truck. Perhaps this is special service for friends and family? It seems he's told so many lies that he's believing them himself. Rather than resolving this matter, he digs his heels deeper into the mire of his own creation, all while attempting to sully the good name of those he 'loves'. What CJN is driven by is avarice, false pride, and an unhallowed disregard for the truth and righteous behavior. He awakens to spew lies from his mouth and to manipulate and bully anyone who he can--especially if you happen to be a woman. Doing what is right and just is a foreign concept to him. It shouldn't be, because he was taught better. I know he was. He has chosen to secure himself in a house of lies that is impervious only to the truth. Yes, I am a doctor as CJN keeps emphatically stating. However, my area of expertise is not in diagnosing those with serious mental challenges. As Clarence Joe Nelson continues to post in this format, certainly several diagnoses for which I really think he needs to seek treatment do come to mind. I chuckle when thinking that the last time I encountered anyone who could match Clarence Joe Nelson in lying was when I was in I was in 8th grade. Perhaps CJN is still there mentally. Update 10/08/2025: For each lie Clarence Joe Nelson (CJN) and Top Notch posts, I'll post the truth. Move date--7/2023. I've posted a pix of a text from CJN (dated 9/02/2025) confessing that he has kept my medical items in his truck--not in storage. As indicated, I paid 710/month for one year then a minimum of $1000/mo for 13 months up thru 7/2025 only to find out CJN lied about having my items in storage. We are in agreement on one matter--he should feel stupid because stupid is as stupid does. When a business owner has the audacity to cheat a customer and then attempt to disparage their reputation, that's a really, really stupid move. Update 10/07/2025: Unfortunately this issue has not been resolved, but has deteriorated. My personal and professional property is now being held hostage and the owner, Clarence Joe Nelson, is making threats of taking some unreasonable action against me although he is 100% in the wrong and admitted he did not fulfill the contract---I've got proof if anyone is interested. Freedom of information is a good thing. I'm gagged at the fact that at the time of my move, I rewarded the owner with a hefty $$$ tip. He deserves the 2025 "SHAME ON YOU AWARD"! Requested packing up my medical office and home items and storage of all items in a climate controlled environment. The home packing went well. The office pack up was unsupervised and many items were left. I had to hire another mover to pack and store the remaining items. I've been paying a hefty price over the past 24 months to store my items, only to have the owner of Top Notch, Clarence Joe Nelson, disclose to me that he never off loaded my medical office equipment into storage, but has kept them on his moving truck all this time. That is a Bottom Rung thing for a business to do!!! If anyone is interested, I've got receipts of every payment I've made and text messages from the owner admitting that my items have not been properly stored. This is so DISTRESSING. Patricia Coleman, MD

Family business, great prices and good work! Very respectful and said they appreciated the…read moreopportunity.Highly recommended!