I took my new kitten here and it was my first time being at this vet office. the staff and…read moreveterinarian were absolutely wonderful and took very good care of my kitten. they were also very accommodating and sweet. I will definitely be going back

In November we bought a little baby Sphinx kitten from a breeder just outside of Boston ( message…read moreme and I will tell you the Sphinx breeder to avoid). At any case we took her here and she checked out as healthy at the time. A month later we were back because of poopy problems. We found out she had a disease that is common in unclean catteries. We received a prescription and the problems started clearing up. Then the real problems started. Our little girl was losing weight and was tired all the time. Because we travel so much we had to take her to an emergency vet in Connecticut. At that point she was diagnosed with FIP which is nearly 100% fatal. We made sure all records were sent to her doctor at the Veazie clinic and they did so much research and expressed such concern for our little Arista. They made appointments available at short notice which during these times is amazing. We drove from Rhode Island on more than one occasion because they were the only one that we could make a appointment with to do the blood tests we needed to monitor her progress. My wife and I sourced the drugs and administered the treatments because vets are not allowed to do it or even tell us about the possible treatment for this horrible disease but we needed a concerned vet that we could ask questions and monitor our treatment progress. Today our little girl is happy, healthy and full of energy. We have another month before we can say she is 100% cured and we are confident she will be. Thank you so much for the outstanding effort everyone at this clinic did for us and our little baby.

Dr Toothaker has taken care of our birds for many years. Few vets will even see birds, but he…read morehandles them well and has saved the life of several of ours. He gave us a whole extra year with my beloved white dove and took such good care of him . The office is very busy, but it is worth the wait to see Dr. Toothaker

Since 2016, Alan Toothaker was the veterinarian for our sweet, beautiful golden retriever Sophie…read moreduring the months each year that we have spent in Maine. In November 2024, he examined Sophie and drew labs. He told us, "she's fine," "just adjusting to her medications." Without much change in her symptoms until the last hours, she died 2 weeks later as we were finally taking her to an emergency room. On 2/26/26 the Maine Board of Veterinary Medicine disciplined Dr. Toothaker for poor record-keeping and violating practice standards in his care of Sophie, and separately regarding another complaint that alleged he mistreated animals and staff. See Ellsworth American 3/25/26 [https://bit.ly/EA260325_LocalVetDisciplined]. You can read the details of these two cases -- AND THE 4 PREVIOUS ACTIONS -- on the State of Maine web page for his license [https://bit.ly/ToothakerMaineLicensePage]. This includes for my case the specific consent agreement that Dr. Toothaker chose to sign to avoid going to court (administrative hearing). You will also see there that he was still on probation for previous infractions when he treated Sophie. Beyond these state actions, Dr. Toothaker also paid $145,360 to resolve complaints by the DEA (Drug Enforcement Agency) about his mishandling of controlled substances in 2023 [https://bit.ly/DEA_ToothakerFine]. As a (human) doctor, after Sophie died, I requested from Dr. Toothaker's clinic, her complete medical record, and I was appalled. We had brought Sophie in because she had not been eating well, but the medical note said she was "eating and drinking well," the kind of text one has in a default note template that's supposed to be changed in the real note, but he didn't. The lab results had numerous red flags that Dr. Toothaker ignored. When I presented to another veterinarian (without giving away the subsequent events) the data that Dr. Toothaker had before him at Sophie's last visit, and asked whether going with "she's fine" seemed right, that vet said "I would not choose to ride for a few weeks on 'she's fine.' I think you would be better served to go see an internal medicine specialist." We would certainly have taken her to a specialist -- driven that night to Portland if needed -- in line with the extensive medical care we have gotten for her over her life. Unfortunately, Dr. Toothaker did not suggest taking her to a specialist, so we didn't do it, and now Sophie is dead, 3 days after her 9th birthday. She had a complicated medical history which Dr. Toothaker knew about but ignored. Equally worrisome in a different way, namely, his trustworthiness, after he received my complaint from the Board, he reported that he -- oops! -- had failed to include in the "complete medical record" that he had sent me, more complete medical ("SOAP") notes maintained "in a separate module" of his electronic medical record. This conveniently discovered note contains at least one statement that I know to be false, and many others that are highly implausible. My impression, though unproven, is that he fabricated these notes in response to my complaint. Dr. Toothaker still claims that he did not do anything wrong medically, but the veterinary board thinks he did, and so do I. I noted in my complaint that Dr. Toothaker is friendly and affable, but that does not make up for his being cavalier and irresponsible about the actual medical care of animals. Before letting Dr. Toothaker care for your pet, I highly recommend you read his disciplinary actions and look at the medical notes that he has previously written for your pet. Sophie died quietly on the floor of our vehicle. I didn't get to say goodbye to her.

Dr Richie was awesome. Since he's left, this place has gone so downhill. My lab suffered with a…read moregrowth on her shoulder for two years because Dr. Olson said it was inoperable because it was wrapped around a muscle and also that anesthesia was too risky and that it would be like performing cosmetic surgery on an 80-year-old woman and she'd be in constant pain if we removed it. I went back a few months ago to see if they'd just remove it. She again refused, but never said that maybe another clinic would do it. She made it sound like it was something my dog had to live with and sent me home with the name of a vet who does in-home euthanasia. She said it would eventually rupture and that when it did, we'd have to have her euthanized. My poor girl was so miserable that I was going to make the dreaded call. Thankfully, my husband insisted we get a second opinion. We brought her to Veazie, and they got her right in. The vet said it was not wrapped around a muscle. He even gave up his lunch to get her into surgery ASAP. My dog is now energetic and happy, whereas before she was mopey and sleeping all of the time. I almost had her put down because I trusted someone who is obviously incompetent. The guilt I feel because my poor girl suffered with this mass unnecessarily for two years and the guilt that I almost had her put down is something I now have to live with. I'm including a photo of the mass and a photo of her postop. I should have known better. Dr. Olson was always making snide comments about how my dog was a basket case and was dramatic. I just thought Dr. Olson had a weird sense of humor. My dog would only get stressed at the vet, and I just chalked that up to the equivalent of how some people get stressed when going to the doctor's or a dentist appointment. I now believe my dog just sensed something was off and did not like Dr. Olson, because she didn't act like that at Veazie Vet. Anyway, I highly recommend Veazie Veterinary Clinic. They gave me my dog back!

They got me in quickly. Was very caring and listened to all my concerns. I highly recommend this…read moreplace.

I have been coming to this vet for two years and always have a good experience with whichever vet…read moreis on. The girls at the front desk tend to push various add ons, but I understand why. I have brought all three of my dogs in and get the minimum vaccines and such and the vet is really alright with that...my dogs are kept in a fenced yard and have no interaction with other dogs. I recommend this vet hospital to anyone who needs one. They are nice and competent.

Took our rescue pup in for her first vet visit. She was treated like a princess by desk staff and…read moregiven a delicious treat. No wait - we were taken directly to an exam room. The techs and vet spoke with me at length regarding her extreme anxiety issues, and were kind, gentle, and patient with the pup. The exception (hence 4 and not 5 stars) is the only certified phlebotomist at this facility, who would have traumatized any animal or human with what was quite possibly the worst phlebotomist "skills" I've ever witnessed. I'd be surprised if my pup doesn't have scar tissue in a few legs after the repeated attempts to insert, wiggle around the needle, push it in and out of the pup's body... it almost made me vomit just watching. Then this same person had the nerve to tell me I should bring my pup daily for lunch so she isn't afraid of the vet!! The vet herself was fantastic. She listened to the issues and even discovered a tick borne disease in the pup, and then she prescribed several pills that have given my pup her life back. Very thoughtful and thorough. Worth every penny. Please find a new phlebotomist though, or every animal that goes there will forever be traumatized too.

Great crew here. We have 5 dogs so vet bills are steep. Broadway Vet gets it. They allow us to…read morebring two at a time for bet visits and split the time.

I bring my 1 year old German shepherd here and have been since he was a puppy. I liked the staff…read moreand how we were treated the first few times coming here. We recently came in for his annual shots and exam. I lugged 2 kids and my 100lb boy in luckily with the help of my husband who took a few hours off work to help. We came in got his shots and a very very lazy exam. I paid $89 for her to listen to his chest and try to talk me into getting him extra shots. My dog is a healthy boy so we paid the amount she asked and as we left the ladies up front talked to us and wished us well. 2 hours later I get a call that they didn't charge me enough and the lady demanded I give her my card number over the phone. I said no I will need to look at my receipt and I can come in person if needed. I asked for her to explain how I was not charged enough and she said "I don't know the girl was dyslexic with the numbers. She charged you 120 and it was supposed to be more and you need to pay the remainder now". I told her I will come in and pay it when I'm able to since i will not be giving my card over the phone. I'm fine with paying for my services but the way she talked to me over the phone she acted like I walked out without paying. I wasn't able to get my kids out again and go in so my husband did the next day to pay the remaining balance. They made a mistake and instead of apologizing and trying to be nice about it I was talked to like I was a criminal. I was going to be brining my other German shepherd and get them neutered here but after their mistake and the way they treated me over it I will not be bringing either dog here anymore.

Our dog is young and energetic.. we work she goes a couple days a week and is so excited to be…read morethere. Just pulling into the parking lot she is ready to go. Kind loving staff and accommodating to me sometimes having to be a couple minutes early or late due to my work. Peaches loves all her new playmates and comes home exhausted!

Our rescue dog has several "issues" that stem from spending her formative months in a shelter in…read moreAlabama. She can be very timid and feary so I was very happy with how well she did boarding for several nights at Uncle Buggy's. Darcel and Cass were so sweet and understanding with her and went above and beyond to make our pup comfortable and at ease. They truly understand dog behaviors and work with each dog's personality to make the experience at Uncle Buggy's a positive one. The facility is well thought out and welcoming and spotlessly clean. The outside yard is safe and big and has fun things for dogs to do (i.e. a big dirt pile for those, like my girl, who like to dig). We will definitely return to Uncle Buggy's for future boarding, knowing our girl will be in caring and competent hands. Thank you Darcel and Cass!!

So far nothing but good things to say about drop in day care. Have not tried boarding yet, but can…read morefeel the love all staff members have for each and every do that comes in.

I brought my doggo in for daycare today! She had so much fun that she ate her supper and promptly…read morefell asleep. They took great care of her and I'll definitely go back soon.

My 11 1/2 year old Doberman Pinscer Honey, fell on the ice badly bruising herself and straining her…read moreleft hind leg muscle badly. In calling area vets, some suggested she was so old for her breed, I should spare her from pain & put her down. To know me is to know my love for Honey! When I called River Road, I spoke to Vet Tech Emily, she made me so aware that God's Plan for our life is perfect (Jeremiah 29:11) And my Sweet Honey was part of that plan and River Road was Just where God wanted us to be. Emily was kind and knowledgeable about so many of the things I was worried about, and she urged me to let her continue resting & bring her to the office as soon as I was able. Honey saw Dr. Karen Murphy this past week, we were able to thank Vet Tech Emily, & We were happy that Vet Tech Annie was there to cut & smooth Honeys nails. All thestaff are kind and very concerned about the animals we have welcomed into our families. 5 *s for River Road Veterinary Hospital!! So thankful God picked "YOU" to take care of My Sweet Honey!!

I took my cat in for a MINOR ear infection $500 later she can't walk or eat and her eye is a mess…read morebrought her back 4 days later and all I got were excuses and another $100 bill won't let her die of starvation will have to put her down if nothing changes in a couple days