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    Lucerne Community Clinic

    4.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    7 years ago

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    Clearlake Family Health Center

    Clearlake Family Health Center

    1.5(8 reviews)
    12.9 mi

    A horrible experience, and not in a good way. It is:…read more Almost impossible to contact this clinic, when you do get someone to answer the phone they are incompetent. I was repeatedly sent to voice mail, and the message on the voice mail was in Spanish! Uh, no habla espanol!?? If you do make the mistake of scheduling an appointment, they may make you see their PA, Lana, who is a whackadoodle, and totally not competent or fit to practice. She will give you a hug, but not much else. Don't try to get a referral to a specialist unless you are an ER case! If you ARE an ER case, go to the ER! The rest of the staff there, well, it's about what you would expect in Clear Lake, where if you hire someone, they might come to work high and in pajamas... Better hire 3 to insure that 1 shows up at all! What a bunch of losers. A terrible example of a medical practice in 2017. And this from Adventist Health, a company that supposedly understands the application of profitable medical care! We are folks with insurance and income. I expected to be treated better. To be fair, there are almost no medical providers here. I always leave the area to consume medical care, if possible. I suggest you do too!

    I was referred to Dr. Lombardo for allergies, as I have been in emergency 4 times with anaphylaxis…read more(tongue swelling). I was told that I was Dr. Lombardo's first patient of the day...I waited 45 minutes, and he finally strolled in. No eye contact, didn't introduce himself, didn't offer his hand (shake), and didn't apologize for being late. I told him why I was there to see him - obvious allergic reaction to SOMETHING... He advised me that the only allergies he handles, are hayfever, etc. He couldn't help me. Here is why he gets 1 star. He is arrogant, rude to the patient and especially his nurses (support staff). I was livid as to how he treated his nurses. I left there in a horrible mood. He should NOT be dealing with people. His PEOPLE skills are lacking in every aspect. The following week I was back in emergency with my tongue swollen more than ever. The hospital staff at emergency were wonderful. I mentioned my negative experience with Dr. Lombardo with the nurse caring for me, and she said that he is the same rude, arrogant person when he comes to the hospital to check on patients. If this kind of "bedside" manor doesn't bother you then go see him. I will never recommend him to anyone.

    Glenn Medical Center

    Glenn Medical Center

    2.7(24 reviews)
    43.3 mi

    This is specifically directed at Salah Sherif, MD. The staff and nurses were great but this is not…read morea doctor. I repeat, this man is not a doctor. (https://www.linkedin.com/in/salah-sherif-73a1029a/overlay/about-this-profile/) NOTE: No exaggeration of circumstances, this is exactly what happened: I was ambulanced in from a high speed motorcycle crash from Thunderhill race way (90mph+). I had a golf ball sized bump on my left temple, shoulder was jacked up and sticking out, and I was in a very bad state from the hit to my head (Cracked my helmet). The ambulance staff and nurses were great. As they were wheeling me into a room, I saw a guy sitting in what appeared to be a closet watching Youtube videos on his phone. Not trying to be funny but I thought it was the janitor. The nurse, (Can't remember her name but her husband was also a veteran), got me set up, spoke with me, and just was there to sit with me and make me feel comfortable. Thank you! A "Doctor" came in, and to my surprise, it was the guy sitting in the closet watching Youtube. He came out, asked me some questions which I could not understand as his English is terrible. Took a quick look at my shoulder and left. Said nothing about the golf ball sized bump on my head. From my vantage point, he went back to his closet and began watching Youtube again, I could hear it. I was in disbelief but OK, we are waiting for the Xray. He comes out again after the Xray and said I have a Shoulder Sprain without going into any details. I saw that my IV was out of my arm and told him to put it back in so I have the pain medication. I had to ask him 3 times to do this and even showed him. He left the room again and the kind nurse did this. Where do you think he went...back to the closet to watch Youtube. The nurse sat with me until my ride came and we just talked which really helped take my mind off of the pain and shock. I would think a Dr. would show more interest in a patient that just came in from a horrific crash and at least be concerned with a concussion that was visible from my forehead. Maybe ordered a CT scan at a minimum. I then started thinking maybe this guy forged his Medical training when he came over from his country. I just could not believe this is a doctor. If you get seriously hurt in Willows, California (ThunderHill Crazies...), I hope you have another choice at this facility. Salah Sherif, MD could get you killed by not going through proper procedures and showing a little more concern than wanting to get back to watching his Youtube. Must have been a good show?

    My 98 yr old Mom was transferred from an hour away for Rehab here. It's a REAL hospital with lab,…read moreX-ray and a hospitalist on site. Such an upgrade from SNF Rehab. Great staff providing solid care hard working with super kindness. I'm a nurse and I can attest that they are on the ball and competent. Don't let the distance, size of the place or decor (converted elementary school) fool you. This place is a gem!!

    Lucerne Community Clinic - medcenters - Updated May 2026

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