This office is horrible. The staff is rude and the doctors gaslight you. Twice Dr. Mascia…read moremisdiagnosed my kids and one of my kids actually has a tumor and is now under treatment at Roswell. I want that man no where near my kids! My son had to go in for a sick visit today and was turned away because we refused to see Dr mascia. They never told us they scheduled the appointment with him to begin with. Nice that sick kids get turned away....

I would give 5/5 except for the sometimes but not every time attitudes at the front desk. Sometimes…read moreit feels like there is an undercurrent of superiority or disdain and other times things are perfect in every way. Any doctor I've interacted with has been great both for their interpersonal skill and their medical. The last objection I have is their phone menu changing at 5:30 to say that the office is closed when the website says they are open till 6pm. It's bad enough to close the phones early but the droning annoying loud mans goes on and on about how great they are without giving any real information on leaving a message which I wanted to do. I pressed Zero and what a mistake that was, it just started the mans annoying too long message to start over. I'm sure whatever management reviewed that message on the office is closed message either didn't listen to all of because they were in a hurry or they enjoy having their ego stroked. It doesn't matter what the message says if it is too long and too loud done by a well spoken person it has no immediate option to leave a message or any option but to sit and suffer being subjected to a non-functional drone on how great TP is. I have long disliked the phone menu sound and length of the message here but the last straw is calling when office is supposed to be open and then being unable to accomplish anything constructive. I will bet that any business that specializes in professional construction of the public face in that field would find plenty wrong and would coach that speaker to do many things differently with the actual menu. Not open during the published hours mm Having an annoying voice on the message. Having a barely functioning menu with no option that is easy to navigate Erratic front desk attitude. Great doctors and nurses/PA's. All this makes a "3 out of 5" score.

Rude staff. Every interaction I've had with them has been atrocious. Y'all might want to recall…read morethat parents are the reason you have children to treat and maybe be a little more pleasant to them.

Love it here! Their office is super close to my home which is an added bonus. The doctors are all…read morevery nice and they really take their time to explain everything and make you feel comfortable. They have always been super patient with me anytime I ask questions. Would highly recommend them to any new mom!

My review is specifically for Dr Amanda Persaud, who is kind, compassionate, and brilliant. She is…read morepassionate about her work and it is evident by the care she provides to her patients and the time she takes to sit down and discuss whatever it is that's going on. Her exams are thorough, and her advice comes from a place of heartfelt wisdom. I wish every doctor was like her.

I love this place my son always was well taken care of everytime . Office experience is 5stars…read moreincluding well put together all doctors and nurses are sweet and caring that is why im not picky who my son nikoliy gets . Definitely my go to .

My children have been cared for by Dr. Joel and the nurses at Sheridan Pediatrics since the day…read morethey were born. They are currently healthy and thriving at ages 15,17, 19. Dr. Joel and staff always listen and respond in a caring manner. They go out of their way to accommodate you when your child is sick. The small practice allows for a personal experience each visit. Sheridan Peds is a wonderful, loving, and nurturing practice. I feel as though they are part of my family. I wish they could treat my children into adulthood.

Dr. Joel used to finger me during my physicals when I was 13-14 and didn't understand better. I…read moretold him I was gay but never have been sexually active. He told me he was checking to make sure everything was okay in there-such as herpes. I was young, a virgin, and didn't understand. I haven't been to a doctor since because it brings back these traumatic experiences everytime, and I'm 33 now. Please go into the room with your child wherever you take them. My parents never went in the room with me and stayed in the waiting lobby. I saw him for clinical depression which i still have but I had to see him to get my medicines prescribed. He made my depression far worse from inappropriately touching me in ways I didn't understand doctors aren't supposed to do at the time but felt off about it. I trusted him. I wish i made this review and found him years ago seeing as he is still practicing it hurts my heart to think of the others affected by him. If you have been too and wish to talk-please contact me.

The wait time is the worst here! Had to bring my son to get shots for school. We arrived on time…read moreand waited for over an hour to see the doctor. Just horrible. Needless to say he got his shots! Hopefully we do not have to return anytime soon

Dr klocke and his staff are fantastic! Always there to take care of my 3 children. Excellent care.read more

This place is a disgrace, always overbooked so be prepared to wait and bring plenty to keep your…read morechild entertained. However the real issue is the "professionals" and their vaccine policy that they try to push and push even after you refuse and are told you can refuse without repercussions but in the end there are repercussions, very real and very scary repercussions that left myself my wife and most importantly our daughter without a pediatrician because we were told we are not welcome there if we didn't follow their vaccine regimen, again after being told there wouldn't be consequences leaving us with false hope that maybe these people actually did care about children but don't be fooled like we were, they do not. All they care about is vaccines being pumped into tiny human beings that weigh less than a sack of potatoes and that's it, they didn't care that our daughter had an ear infection and had a UTI at the same time, they didn't care that she was sick, they didn't care that she wasn't gaining weight, in the end all they cared about was getting what I can only assume was some kind of compensation for vaccinating another 8lb newborn. In the end after questioning their mortality we were told to leave and we were not welcomed there, they didn't give us an alternative, we were left with a sick child that we had to take to urgent care instead. Everyone who works for these immunization facilities needs to reflect on the real reason they are in the profession of pediatric care, it shouldn't be to push narratives it should be to help sick children. Thank almighty god that not everyone thinks like them though and there are facilities out there that will care for a sick child no matter what.

Getting wellness appointments is pretty difficult if not planning 6 months ahead. Ultimately I had…read moreto accept really early appointments despite having complete availability all summer. Once actually in the office, everything always runs smoothly and the providers are always compassionate, professional and thorough. I appreciate that they directly talk with my children, letting them know that they are important. If any follow-up is needed or when I call with concerns for my kids, the nurses are always compassionate and helpful.

Very fast and friendly. My grandson is autistic and they were able to really gain his trustread more

Make an appointment on there website and when you get here it is completely for nothing they still…read moretake first come first serve and you wait an hour for that you might as well go to the hospital.

I took my son to this pediatrician group from the time he was born and am sorry I couldn't bring…read morethem with me when we moved recently! I was always happy with all the dr's here and appreciated that we ALWAYS saw a dr at each visit. There was rarely a wait of more than a few minutes, which is great when you have a baby or toddler. The dr's were always very supportive and reassuring, even when my son had trouble gaining weight as a newborn (they continued to encourage my breastfeeding) and later when he had some very delayed gross motor skills. I would have stayed with these pediatricians forever if we hadn't moved!

Firs of all I'm a pediatric physician myself. I choose this practice based on the close location to…read moremy house. My bad experience started from the parking which is far away from the entrance so you you have to carry your infant under the snow for 30 seconds to reach the entrance to been seen. During the winter season you have to wait 1 month for a appointment to get flu shot. They send bills left and right with unrealistic fees such as cancellation fees or charges that was not covered by the insurance. They will threaten you to call CPS if you don't bring your child for one appointment. They will violate Your privacy and confidentiality. I transferred the care of my kids to Amherst pediatrics and the experience that we had was very pleasant.

As a first time mom who had a preemie daughter who had formula issues, RSV/asthma, and bad eczema…read moreall the first couple months I only have positive things about the doctors and nurses that work here. Dr Kessler and Christine are who we typically see and they're hands down amazing. I ask a lot of stupid questions (even for the second kid) And they always answer without making me feel dumb. I've had a couple other doctors as well for sick appointments and they've been great too. My daughter was sick for a while her first winter and they went above and beyond for our family. Even staying a few minutes late so we can rush her in to be seen or talk to me over the phone despite having an appointment the day before just to make me feel more comfortable. I would highly recommend this place

We have had a doctor with them for over 15 years. Luckily we never had to actually use them except…read morethe regular annual physical check. however, the recent experience with them for a simple blood test was horrible and terrible. I do not understand how the doctors and nurses at this healthcare facility can refuse to answer patients' questions about how a decision or diagnosis was made, especially when CDC guidelines were not followed. When I requested information about how the decision was reached without following CDC guideline, they hung up on me.