I brought in my just purchased 86' G20 van in for the 360 inspection knowing it would come back…read morewith a list of repairs. I am absolutely amazed with the inspection and the report! They did a thorough run through bumper to bumper and provided photos of all concerns. The technician spent ample time going through the report and was gracious about my ramblings on. The owner is approachable and professional. I feel as though this shop takes pride in their work. I just dropped off my second vehicle, a dealership lemon, for the same inspection. Front end of the shop is welcoming and is a place to talk shop. I have no doubt that my repairs will be done with the same level of attention. Well done Gearhead!

Fast, Friendly service. Experienced Tech's & great customer service. Won't sell you parts or work…read morethat isn't needed. Highly recommend.

In having a vehicle from 2002, I expected some issues, and a heavy bill with them. At this Kal…read moreTire, Joe helped me work around my budget, while still making sure the important issues get fixed. I was lucky to have senior mechanic Ryan working on my rust bucket aswell. I got a diagnostic, and the next day was able to get the spark plugs and distributor cap replaced among other fixes. Ryan noticed that there is also a problem with the cylinders, and pulled a few other mechanics to try and resolve it. Ultimately I need another through test. Although shes still running rough, i'm glad to see the hard work this team put into helping me out. thank you all, i'll see you again soon

We were in quite a jam after blowing a tire on our way down south for the weekend. We have a…read more"difficult to fit/find" tire size and Joe at the North Kaltire (67 st) went above and beyond to find a creative solution for us so that we didn't need another night in a hotel. Joe also took it upon himself to check inventory at all stores, and didn't just give up and tell us to call another store. The team at the shop was just as friendly and their efficiency allowed us to get on the road early enough to enjoy the rest of our weekend road trip. Thanks again for such professional and caring service!

Just a customer here. If I could, I would give ten stars…read more I have been dealing with that team for a few years now. Probably 7 times now. And I promise, every time I get out of that place, I smile. Great service, super honest, and great attitude. Definitely a place you can trust.......and relax ! ;-) have a good one !

I needed a new tire ordered in and Eric was great in helping me get the right tire and installed as…read moresoon as possible. A few days later I was talking to the warranty people and they wanted a picture of the tire tread depth and Eric went out to the bin and dug around to find my old tire and take pictures to send back to me so I could get damage coverage. Great business and I will definitely take my business back to them.

I've been going to Big Guy for years now and have never been disappointed. Not only do they change…read morethe oil but they tune up my car so it runs like new at no extra cost. I needed some expensive repair done on my car. I asked for an estimate to prepare for the final bill. It came in at 14% less than the estimate. Trust these guys. They know cars. They are straight forward in their dealings with kindness and without prejudice. Go there.

got an oil change done on Monday, was advised it would take about an hour so I brought a drink and…read morea book as I am a senior and didn't feel like spending extra to take a taxi somewhere when it was such a short period of time. I was out of there in 30 minutes, with a normal bill, no up charges, a smile and an advisory re my tires (he filled them up) and a possible leak (something to watch out for) AND there was only 1 person working so excellent service

Scam artists. After…read morehaving my local mechanic spend three months diagnosing and troubleshooting and issue with my 2008 Jeep (It came with a Mercedes Engine) they had reached the end of what they could do with out specialized Mercedes Diagnostic equipment. So they called Alberta European Motorworks and over several weeks discussed the issue and potential problems. Alberta European Motorworks assured them that they had seen this issue and could resolve it, and as such I spent the $400 to get my vehicle towed to Alberta European Motorworks. As soon as they had it, they diagnosed an un-related issue (Bad Glow plugs) and refused to do any other work until they resolved this un-related issue, at a cost to me of some $2000 to $10,000. The Service manager made some excuse about it having to do with how they warranty their work, which is an outright lie, as I did not need work on the glow plugs, I was well aware of the glow plug issue before i sent to it them, the issue with the glow plug has nothing to do with the engine stalling when it get's up to temperature (which was the issue described to them), so basically the service manager was simply trying to soak me for as much money as he could rather than fix the problem described. So in short, unless you want to be taken for a ride and charged for a lot of unnecessary work, don't bring your vehicle here.

I'd like to share my experience with everyone reading this, so you can make your own, informed…read moredecision on whether this is the right place for you. My BMW wouldn't start on a cold winter morning. This problem had happened the year before. I had the vehicle towed to a friends garage to warm up, still wouldn't start. I then had it towed to AB EU Motorworks to get checked out (the tow truck driver that towed to my friends garage refused to tow it down to AB EU Motorworks, I had to call another company). Either way, trying to start the vehicle caused me to flood the engine according to them. Their diagnoses was - new battery, change spark plugs, do an oil change (as gasoline leaked past the cylinders and contaminated the oil). Sounds good - let's get it done. I went to pick my vehicle up - $1,800 Ouch - 260 diagnostics charge 600 for battery andinstallation. 500 for spark plugs and installation 80 dollars flush for oil 200 for oil change 100 for air filter I got the vehicle back home after cringing at the bill, and reluctantly paying it. The next morning my vehicle wouldn't start. Same problem as what caused the engine to flood. Their response - when it starts bring it back down here. These guys are good mechanics - don't get me wrong. But they will absolutely hose you on the price. I'll be looking elsewhere for my automotive services.