The best care in Lubbock!! The staff are absolutely phenomenal! I have found Dr Mccarthy to be very…read morehelpful and knowledgeable in all aspects of caring for me

UPDATE: after all that and never even getting to see a doctor, they fraudulently billed his…read moreinsurance and sent him a bill for the difference. Dishonest and crooked.

As a Registered nurse with 40+ years experience, I would never recommend LDDD to anyone. It can…read morebest be described as a colonoscopy mill. If you go in with symptoms -- it's one symptom per visit and one test ordered each visit. Doctors do not return calls or call to discuss results...make an appointment, it appears. You can call and call the office, waiting on hold through your entire lunch break from your job and never reach anyone, nor anyone call you back. Messages through the patient portal are ignored. After they've made their bucks on GI tests, you're told to go somewhere else. The office staff is rude and unprofessional. Like the previous reviewer, I brought in my insurance plan which stated it covered colonoscopies 100%, even though investigating a diagnoses, but they still insisted on collecting over $300 copay, but just try to get it refunded! You're told to contact Dallas which isn't responsive. No address or contact information for the company -- fly by night and hiding. I would strongly advise going to medical professionals and avoid LDDD.

The whole staff was extremely friendly, professional and caring! Dr Islam I an absolute delight and…read moreI would highly recommend him to anyone.

Was having stomach and have tried multiple doctors but nothing was working. I was referred to…read moredoctor Islam and I am very thankful I was. The level of professionalism and attentiveness from dr. Islam was incredible. We figured out the problem and set a plan to get it fixed. I would recommend all friends who are having GI issues to visit him and see if he can help you

We were in a hospital full of specialist and NO ONE can figure out ANYTHING regarding what's going…read moreon with our son. The gastroenterologist is saying it's hematology problem and the hematologist is saying it's the gastroenterologist problem .. the (GI) doctor went above and beyond to try to help figure out what was happening. We truly appreciate her and her efforts. However, the hematologist made us feel like we were a bother to him and didn't want to run any test and asked the basic questions, like what's wrong.. then stated, I don't feel this has anything to do with hematology and left it like that! Didn't try to dig any deeper. We felt like we weren't seen nor heard! The most memorable nurses were Ross and Gino. They provided exceptional care. The compassion, professionalism, information given, and they answered our questions w/o making use feel like they were dumb questions (even if they were) Ayden, one of the nurses aide, was outstanding. He was always checking in to see if there was anything needed. Anytime the help light went off he was here w/o hesitation.

Place is a joke. Do whatever you can to not go here. They are rude, take forever and give mediocre…read morecare.