Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

RUN from this company. Any good reviews are very likely bogus or pure luck. I am about to file a…read morecomplaint with TDI asking for an investigation. In my last few years with them they've allowed policies to lapse without follow-up and when I do reach out to my agent I get no response and then have to chase down someone. Each time I get the same BS excuse that my agents has changed and "I got lost in the shuffle". I've tried several times to have them renew a policy for me. I make some progress, then they stop following up. You would almost think it is there game plan. They should not have a license.

I've used Texan (formerly Hambrick) for 15 years. Hambrick was great, loyal and fast. I can only…read moredescribe Texan as a revolving door of overworked, disgruntled and unresponsive agents in the last 5 years. Who needs a broker when they're satisfied keeping customers year after year despite being dissatisfied, devalued and disrespected -- especially when they continue collecting higher margins from increasing premiums. Every year I have a reminder to call and beg them to call me, play phone tag, and anguish over rate increases. Only to hear "well, everyone increases." DO YOUR JOB! Some increase less than others!! NOW, DO YOURSELF A FAVOR: shop your own insurance. What's your time worth? Perhaps you'll save 35% on a combined policy for one hour's worth of work. I know I did.

Rochkind Insurance is my choice after retiring to Galveston. Their team help me make solid…read moredecisions about needs, pricing and watch my "back" on latest law changes, etc. After 13 years, I have downsized from an historic house in the East End Historic District to a small Mid Century Modern house in Fish Village. Lots of changes in my life. And I also have an Alley House in the East End Historic District. So many changes and choices and Jennifer has guided me and given excellent advice. I love that this team is honest and cares about their clients. They are always available and know that I just need reminders sometimes or just need to ask questions. Their location is perfect as we all go downtown at one time or another...but someone always answers the phone!!

Wow....I'm blown away (no pun intended.) Jennifer at Rochkind Insurance facilitated my Hurricane…read moreByerl claim as soon as she learned of my situation and reviewed my claim and photos and processed reimbursement. Thanks to her I just renewed my plan for yet another year. Pleased Owner since 2009! Linda P.

I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I've been with Allstate's Steve Boessling for 15yrs, since 2002. Allstate took me on for home…read moreowner insurance when my previous company (13yrs with USAA), could not work with me on a an issue I was having with the purchase of my new house. I gave Allstate my auto coverage, as well. Steve has always been available to answer any questions about my multiple policies and even some 'what if' policies I ended up not needing. And if he needs to dig a little to show me options on coverage, he does that as well, always time for me! And Steve didn't even wince (although my mom did) when I added my off-road Jeep to my coverage. ;)

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Houston, and we understand the need to help insure what matters most to customers.

They were great at explaining all the coverages my parents were getting on their home and the best…read morepart is that they answered all the questions we had in Spanish What a great place full of knowledgeable people, highly recommend.

Phoenix Insurance Financial Solutions lives up to the name…read more I got an insurance advisor to go over my policies recommend the right coverage and was able to save money! Their customer service is great, I love getting the thank you and birthday cards. Very nice office in the Galleria Financial Center... Highly recommended!

I was looking for insurance while I was out of town. I searched on-line and called my local agency…read morethey were so high due to my at fault accidents. I had the car pick out and dealership was just waiting for me to pick it up and to insured the vehicle. On the weekend was out of town and wasn't going to be back till Monday evening right before they close dealership. My husband happen to have his car insured with Amaax and told me they have great car insurance prices, our lovely agent Frances was able to find us a great priced insurance, and send insurance info to the dealership. She is the best and highly recommend her. Will help you find insurance around your budget.

This company is on the ball. I need home insurance on a rush and within minutes I was bound with a…read moregreat home insurance coverage. Highly recommended.

I've just become a recent homeowner and chose Rafail Insurance Group based on the people I met who…read morework there and also their competitive policies. Within a couple of months of moving into the home, there were some miscommunications with the insurance company (and they were threatening to cancel my policy). Elaine was very quick to try and fix the problem and understand why there was a miscommunication. She was very responsive via email and phone. I have yet to file a claim, but based on what I've experienced with the team so far, I'm very pleased with the customer service.

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.