Really inexpensive car insurance and great people to work with- and always there if you need a tow!!read more

Customer service ok, didn't know they wk off commission. For better service deal with your rep. }|{read more

Ed Dormer is an excellent insurance agent. Was patient with all my questions and shopped around…read morefor the best coverage and pricing. Glad I switched over from a "big box" insurance company to a local agent that actually picks up the phone when I call. Great staff and I love supporting local biz.

From the owner: Dormer Insurance Services is located on Main St in Kingwood's Town Center, 2 doors from Chachi's…read moreRestaurant. As an independent insurance agency, we represent many insurance companies rather than working for just one carrier. Our partner companies are many of the finest insurance carriers in the industry such as Travelers, Safeco, Met Life, Kemper Preferred, AIG and others. We shop to find the best combination of coverage and price for our clients. After all, paying less does not mean less coverage. So why pay more? Experience the difference - call us today. Dormer Insurance Services has been providing peace of mind with quality insurance products since 1986.

I would not switch to this company whatsoever. The first and last time you will ever receive good…read moreservice from them is when they give you a quote. After that, you will be connected from person to person never speaking to the same individual and getting answers out of anybody for anything will be like pulling teeth. You will never speak again to the person who signed you up, and you are on your own for pretty much everything else. You can so clearly hear apathy in every employee's voice that it is simply astounding that this company has stayed in business. They really and truly could care less about you, and I guarantee you it will show in the service you received from them. I am going back to my previous insurance agent from another company. I should've stayed with him to begin with.

1 star is being generous Although I have been a loyal…read morecustomer for 13 years, this company cost me $1200 this year. They let my auto policy lapse (I did get one "courtesy" phone call and when I didn't call back, they just did nothing) so based on the 8 day lapse in coverage ( it took me a week to realize I didn't have insurance) I am now being penalized about $100 per month. Now they are telling me I have to take responsibility for this. So you might as well go direct to some insurance company, cause Serna will do nothing for you anyway. They just lost my business for home, flood and auto ...I hope the owners find out that their agents don't care about their customers.

Lilly is a great listener and very personal. she worked with me to get the best price for car…read moreinsurance. I hope to stay with her as my agent for years to come. Thanks Lilly.

If you're looking for a complete one stop shop with friendly and professional service, then the…read moreTravis Davis Stare Farm insurance agency is the place for you! Our agent, Michelle Taylor took care of all of our needs - home, auto, flood and life insurance. She's been available to address any questions or concerns with a warm, pleasant nature. She is a great asset to the company and comes highly recommended! Give her a call, and she'll take care of you too! Thank you Mrs Taylor / State Farm for taking care of us!

When I was looking for reputable financial planners in Kingwood, I took to Dave Ramsey's website…read more There, I was referred to Bob Mitchell. I couldn't be happier with my experience thus far. Bob has a heart of a teacher. Time is not an issue - he will spend as long as it takes to share with you his knowledge and experience in finance. If you're like the majority of us in the U.S. and know very little about how the stock market works and how to to invest your money properly, look no further than Bob Mitchell and his team!

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

My experience with Ashley Henry - Statefarm has been excellent thanks to her agents Karen and Elsa!…read moreThese young ladies have gone above and beyond to assist me and my family with our auto policies. I've since added additional insurance coverages and as always both agents have been nothing short of respectful and professional. Both are knowledgeable and I appreciate how they took the time to explain and educate me along the way, answering the many questions I presented. If by chance they don't know the answer, you can count on them to find out and relay the information to you promptly. If I was asked to grade Ashley Henry - Statefarm and agents on how they have treated and handled me and my family, I would give them an A+ rating. Thank you Ashley Henry - Statefarm and thank you Karen and Elsa! Keep up the excellent work you're doing !

Since the first day everyone in the office has been very helpful and informative when calling for…read moreany questions or concerns. Working to insure you get the proper rates. Always recommending this office to family and friends when speaking of any insurance topic.

Knowledgeable, accessible, patient, efficient, professional and accommodating. The best insurance…read moreagent and best insurance experience with Steve. We followed Steve from his last agency due to the high quality relationship he offers.

I have a family member who got in a wreck almost 3 months ago and the people who had falcon…read moreinsurance and it was their fault. She has kids and no ride to work because this insurance company hasn't even gotten her a rental car hasn't gave her an adjuster it's been 3 months I'm making a report on the BBB and I'm about to make as many complaints as I possibly can. If you're smart never get this insurance and if you get in a wreck with somebody and it's their fault and they have this insurance call lawyer immediately. I've never seen an insurance company so bad I don't understand how you are even open.

TERRIBLEEEEE service and accountability. They started ignoring my calls. And its been THREEE months…read moresince the accident!!!!

Absolutely! As the CEO of a major business in Houston, Texas and with major corporations as our…read moreclients, our institution requires proper insurance coverage and support. Jorge Sanchez is a broker who always answers the phone and constantly working to secure our needs long before their deadlines. When needed, Jorge has been our voice and greatest representative. From Big Business to small, Jorge Sanchez and Ayala Insurance is the way to go.