Friendly, courteous, and overall a great person! Had a wonderful walkthrough of my home, and he…read moreeven pointed out a few minor structural things that I would have never noticed in a million years. Now I have a nice list of preventative tasks to do on my house that will give me piece of mind after they get completed.

I called Elias for help after a foundation repair company tried to hard sell me on tens of…read morethousands of dollars worth of complex work. I kind of felt like they were trying to fleece me so I called in Elias. He offered exactly the independent but expert opinion I was looking for. His report was an excellent summary of where things stand, some straightforward work I can do now to keep the basement in good shape and how to spot warning signs in the future so I know when a more complex solution might be needed. Phew. So glad I called him.

Thorough service and good recommendations. Would count on again for HVAC issues. Did a good job…read moreto present the options for repair or fixing and let me pick the best option to us personally.

It's hard to know which contractors you can trust. If you want to have your project done well and…read moreon time, hire Infinity Design Solutions. I've used IDS for four major projects (and a fifth is starting soon). I initially hired the company to repoint the front and side of my brick townhouse and to wall over an old AC box. They did a great job, so I hired them to do the back of the house, where they ultimately had to rebuild some very bad sections lurking beneath stucco. After an issue with a different contractor, I hired them to redo my drywall, and the team did a really nice job. Then I hired them to build new piers in my crawlspace. Next, they're doing insulation. Jeremy, the owner, seems very knowledgable. His project manager Kostas has been fantastic to work with, as has Raissa, who managed the latest. The teams have in each case arrived on time and worked incredibly hard. When unexpected issues arise (and they do, of course) the project managers address them. I'm sure you could find a less expensive contractor. But you get what you pay for and I'm glad that I don't have to worry about projects that drag on forever or fear for the quality of work performed.

The response I received helped me feel confident that Sparkk understands the scope of the project…read moreand what the appropriate next steps are.

I requested an evaluation of a continuing roof after another company failed to correct. Sparkk…read morecontacted me immediately, send a representative to inspect and discovered the errors of the previous work. Communication was great and the repair completed within two days.

They did a great job on the sump pump in my basement. The price was fair and the work was done…read moreeffectively. They cleaned up any mess that resulted. Keep in mind, you will need a second company lined up to fix your basement once the work is done.

Very knowledgeable, very high integrity. Definitely the best waterproofing company I have come in…read moretouch with!

I had Mr. Syed look at a sagging porch on a house I was considering buying. He was easy to schedule…read morewith, and did a walk through of the whole house basement and exterior. He pointed out other factors, good and bad on the house, and got his report to me quickly. His assessment gave me a much better idea of what I was looking at for repairs. I highly recommend him!

After a home inspection insinuated potential structural issues, I called 13 different structural…read moreengineers and Syed was the first one to answer the phone. He listened, asked very good questions and then knowing the time constraint I was under offered to meet me at the home two hours later. He knew immediately what needed to be done and with a good sense of humor took the opportunity to teach me about what to look for and various ways to repair the issues. He's been in the business for 35 years and is not only a kind person but is incredibly competent. Thank you for saving the day, Syed! I appreciate you so much.

Phenomenal! Value…read moreDry was a referral from another small local company whom I implicitly trust. Markus, their VP, came out to give us a proposal and quote. We then got proposals from two other local companies. Though Value Dry was not the lowest quote, we felt by far the most comfortable using them. And we are very glad we did. Our entire basement, which is entirely below grade, has (had!) water seepage due to hydrostatic pressure (water is forced into the house from underground), especially this last year with all of the rain we've had. And we have a huge basement. Markus proposed a new french drain around the entire interior perimeter of our basement, all of the exterior walls: 210 linear feet in total (we have a big basement). He explained in-depth what they proposed to do and why and how. They also added a second sump pump for us. And a battery back-up pump. They sent a crew of just three guys. Roger was the foreman, and you just have to love that guy. Great personality and he calmly and politely answered every question I had (I'm a detail freak). They were fantastic. They kept everything as clean as possible (not completely, but you can only do so much for concrete dust from jackhammers). Their work was very detail-oriented. It was cool seeing the destruction followed by the construction, laying down the new PVC underground drainage pipes, the new concrete on top of it, etc. Roger and I had discussions throughout the week about how best to do several things, like where and how to place the clean-outs (we have two) for the pipes. Bottom line: Look no further. They are honest. Not too expensive. And they deliver exactly what they say they will. Also, just a few weeks after completing our basement they did a smaller job for my in-laws, also local. They were just as happy with their work and with both Markus and Roger and his crew as we were. So this is really two 5 star reviews in one!

ONE STAR -- HOMEOWNERS SHOULD THINK VERY CAREFULLY BEFORE HIRING VALUE DRY…read more My experience with Value Dry Waterproofing was one of the most disappointing and disturbing contractor experiences I have ever had. Based on what happened at my home, I would never hire this company again, would never recommend them to family or friends, and believe the public deserves to know how my project was handled before trusting Value Dry with their home, foundation, structural work, or money. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid Value Dry $8,000 in two separate $4,000 payments. The work was not completed. What happened afterward is what I consider deeply unethical, unprofessional, and morally unacceptable business conduct. During the project, Value Dry performed demolition and foundation-related work. I complained at the time that substantially more masonry had been broken out than I had requested. After this work had already been performed, I was then told that another $1,500 would be required to restore openings. I repeatedly explained that I had never approved this unexpected charge in advance and asked Value Dry to provide a written breakdown explaining exactly what supposedly was not included in the original $12,000 agreement. Even more troubling, Value Dry later acknowledged that its own representative had failed to obtain the required signed change order before the disputed work was performed. Think about that from a homeowner's perspective. Your house is already torn apart. Masonry has already been removed. The work has already been performed. Then you are told that additional money is needed to restore what has been opened up. In my opinion, that is an outrageous way to put a homeowner in an extremely vulnerable bargaining position. The unfinished work was not some insignificant cosmetic punch-list work. A subsequent written agreement addressed two permanent Lally columns, removal of existing block columns and debris, restoration of twelve openings, and disposal of concrete debris. Value Dry then scheduled its crew to return on July 21, 2026, to continue the remaining work. Value Dry was also actively coordinating with Wolfe House Movers during this project. Value Dry specifically advised me that they were scheduled with Wolfe. I also repeatedly raised concerns about properly sealing and protecting the sill assembly against moisture before the house was lowered. Detailed instructions concerning the sill plates, sealing, moisture barriers, and related protection were communicated to Value Dry and acknowledged. I asked Value Dry to remove debris from inside and outside the basement and level affected dirt areas. Value Dry did not respond that this was somebody else's responsibility. They told me they could not do it that day but would do it the following week. I also notified Value Dry in writing and with photographs that a masonry support area surrounding a temporary wood post appeared broken and compromised. I specifically requested immediate professional evaluation and stabilization because I was concerned about the structural safety of my home. Then came what I consider the most outrageous part of this entire experience. After agreeing to remaining work and after scheduling its crew to return, Value Dry President James A. Ketterer sent me written notice on July 17 that Value Dry would perform no additional work at my home and would not return for the scheduled July 21 appointment. Value Dry stated that it would not seek any additional payments from me and that it considered the money already received adequate compensation for the work it had completed. Read that carefully. They did not say that all of the agreed work had been completed. They said, in substance, that the money they had already received was adequate compensation for the work they had completed, and then announced that they would perform no additional work. In my opinion, that is absolutely astonishing. A contractor should not be able to accept thousands of dollars, become deeply involved in a major structural project, leave agreed-upon work unfinished, schedule a return date to continue that work, and then simply announce that the company is no longer comfortable performing additional work. Imagine if homeowners conducted themselves that way. Imagine a homeowner signing a contract, allowing a contractor to perform thousands of dollars of work, and then halfway through simply announcing, "I don't feel comfortable paying you anymore." Value Dry certainly would not consider that acceptable. Contractual responsibility and professional integrity should work both ways. What makes this even more frustrating is that I was actively attempting to resolve the dispute. I proposed putting the disputed money into neutral escrow so that Value Dry could be assured the money

I had 3 roof, siding and gutter/gutter guard contractors give me an estimate. One contractor after…read morethe inital meeting said he would submit an estimate , the second contractor sent 2 men and then followed up with an email wanting another meeting with a 3rd representative from their company. Neither of these 2 contractors were prepared to give and estimate and presented no samples of the products they represented, and no color samples. I am still waiting for their estimates. It was a waste of my time. However, Avi, from American Custom Contractors was fully prepared with samples, recommendations and was able to give me my estimate in less than 30 minutes after we agreed on the products and colors. He had the software to input the data and presented an estimate that was within my budget with the first meeting. He was very professional, knowledgeable, timely, considerate and responsive to all my questions even after I signed the contract. In addition my research showed that this company is rated as A+ from the Better Business Bureau and 5 star rated from Google.

James Im's level of professionalism was exceptional throughout the entire project/transaction. From…read morethe moment I met him, he showed confidence and knowledge about the roof damage I had. He took the time to listen to my concerns and suggestions, ensuring that he understood exactly what I needed. One of the things that stood out most about James was his calmness. He remained level-headed and calm even when faced with challenges or unexpected issues. This calmness helped me remain calm as well, as it reassured me that everything was under control. His ability to remain calm under pressure is an asset that makes him an exceptional contractor. James was an absolute pleasure to work with. He was very flexible, accommodating, and willing to go the extra mile to ensure my satisfaction. He listened to my concerns, provided valuable input, and worked tirelessly to ensure that everything was exactly the way I wanted it. It was truly a pleasure to work with someone as easy to work with as James. One of the most refreshing aspects of working with James was that there was no pressure to sign any contracts or make any commitments. I talked to at-least 6 contractors and all of them were very aggressive to sign the contract but James understood that I needed time to think about my decision and he gave me the space to do so. His approach was respectful and genuine, and I appreciated his willingness to work with me at my pace.

They did a great job with our driveway. They don't cut corners and they adjust to any reasonable…read morerequest. Highly recommended.

Competitive estimate, professional plan documents with price sheet. Friendly consultations with…read morematerial specifications and planning details. The construction crew was very courteous and hard working, and the team responded immediately to issues and made adjustments and corrections. This was a big job!