1. LPL Financial

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Tampa, FL

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Direct Auto Insurance - Now my zero balance just keeps going up out of no where. But I paid December payment in the 5th and it's due on the 08

Direct Auto Insurance

(23 reviews)

South Tampa

When setting up the policy the lady was amazing. Myvpayment was to be $197. So when the autopay…read morecame up it was $250. Can you say surprise. That was my gas money. So upon speaking with them they needed my past insurance info. Not that thy already saw that Ibhave been insurance for 40 plus years no they need details. So now Ibhave what they need. I call to see where this needs to go. Oh to late you dint meet the deadline. So now the agreedbupon insurance quote is now $50 more. NOTvagreed upon price. Sobi go back to my old insurance carrier nonqustions asked. Insured that day. Now Direct wants to be my parent and wants myvoroofnof insurance before they cancel my policy. They are holding me hostage and NOT canceling the policy because thy were unethical. At what point to you just let me have free will to choose who I want my insucarrier to be? This is a horrible company and uses unethical tactics to secure clients and force them th pay premiums that were NOT agreed upon. Bait and Switch!!!! I would definitely rune from this company!!!!!​​

Would give zero stars if possible. I only had Direct Auto for 6 months after my policy with…read moreEsurance couldn't be renewed in CA. I see I'm not the only one whose policy was continually cancelled regardless of payment being on time and in full. My policy was due to renew on Friday and I woke up to an email saying my insurance had been cancelled due to non payment. I called and asked why and without my knowledge, my payment date had been changed. I took the opportunity to not reinstate and went elsewhere. What kind of company cancels policies like that and keeps a business afloat? If they are like that with me paying them on time, I don't want to find out how they would handle a claim. Dumpster fire at best. Good riddance.

LPL Financial - financialadvising - Updated October 2026

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