I needed a truck moved off my property and scheduled a time for the tow…read more The tow was delayed and they arrived over an hour past the appointed time. Once they got here, they were courteous and was able to move the vehicle to where it needed to be. Darrell was very helpful and expertly used his flatbed to move the truck, ( I had no key and both rear tires were blown, so it was a challenge). I would use again. Bill

The Cole's driver, Kyle, was quick and courteous. He gave me some excellent suggestions for things…read moreto look for to remedy the issue with my vehicle.

Had the opportunity to require the services of Quality Towing this evening. Chad arrived quickly,…read morejumped in to do some basic troubleshooting and loaded our vehicle with care. Dropped off with same care. Price was very reasonable, Chad was very helpful and if i ever need local towing again, the first and only call would be to Quality Towing! Great friendly Service!

My boyfriend need to have his vehicle towed. The company AAA sent Quality Towing to tow his…read morevehicle. This was not a good "Quality" impression / experience. The young man they sent out was very inconsiderate and rude. He said that he only had 10 minutes to get hooked and leave - get down the road. The guy even left without saying anything. Seriously.... Quality??? Where's the quality in that??

My mini-van broke down on the freeway and I called AAA roadside assistance. Eddie from Clinton Hwy…read moreWrecker Service came and he was awesome! He came quickly, was kind and helpful, and got my car towed to the right place in a timely manner. I couldn't have asked for better service!

Very professional, knowledgeable, and courteous operators. I needed a recovery vehicle to get my…read moretruck and a trailer I was pulling down to Maryville, TN,, about 20 miles South on I-75. My AAA called Clinton Hwy Wrecker and they arrived quickly. The operator called for a rollback from his service to move my trailer. He quickly had a plan to move my truck. We had both truck and trailer in Maryville quickly.

we were stranded hours from home and our insurance contacted them for roadside assistance. He…read morearrived quickly, our car was loaded in no time and he took the time to help us find a place that could take care of us the same day so we could get back home. He was professional, friendly and very helpful. I would recommend them to anyone in the area that needs service.

They were dispatched with a 60-90 minute response time quoted. Over three hours and I'm still…read morewaiting. Update: after 3 hours and 20 minutes of my life I'll never get back, I cancelled the request and asked my insurer to find another provider. Thanks for nothing, Davis. Honesty about when you can realistically arrive would have been appreciated. I will add that you are on the list with my insurer for 24-hour service, but when I spoke directly with your dispatcher after I'd been waiting an hour and a half, I was informed you don't have anyone on call from 330am to 730am. So strike two on honesty.

We had an accident with our UTV at the Norris Lake and called at least a dozen people. We…read moreunderstood it's memorial day weekend and everybody's busy, but our YouTV was in the lake and needed to get out immediately. Nobody could/would help us. Finally we got a hold of royal blue rescuers and they came out, evaluated it and came up with a plan to get our UTV out of the water. Thanks to Bruce after about 30 minutes, it was rescued! Not only did he get it out, but then he took it all the way to Tommy's motorsports in Knoxville Tennessee. Way above and beyond anything we could've hoped for! We are very grateful!

Super friendly! Went out of their way to help me out. I would have had to walk a mile in the heat…read moreand back again from my hotel; just to give the key to the tow truck driver. But they offered to swing by my hotel and save me the heat stroke. The driver was great, Darrell, if my memory serves me. I think they've been in business for 40 - 50 years. If you ever have car trouble in Knoxville and need a tow, these guys are the guys to call. They were open on a Sunday & the price to tow was very affordable!

After using Fountain City towing to tow my vehicle they damaged it getting it off the roll back…read more Tore my front-end off and damaged my caliper. Remaining bolts broke. He doesn't understand what would have been different if he would have used a tow truck with dollies under the rear. Tow didn't break my truck. Driving it on 2 loose lug nuts did. Wouldn't have had to drive it if it was upon a tow truck Accepts no liability even though the suv was on his rollback being driven by his employee. Pay the extra 25 dollars and use Clinton Hwy. Should have used dollies and a tow truck. Lesson learned.

In March I got my truck into a difficult position on a gravel road in the Norris Lake area of NE…read moreTN. The right side of my truck had slid off the road, about a foot, boxing me between 2 trees. The recovery truck operator rigged up a way to pull my truck back up onto the road. He was very knowledgeable, polite, and resourceful and had me on my way quickly.

These people are AMAZING! AAA wouldn't help my son get his car out of mud in our snowy driveway. He…read morewas parked off the gravel on the dirt. AAA sent 'quality' towing and they ran away scared after seeing a couple inches of snow. Lady at quality towing treated us like trash and was crazy rude. Lowes came and got him fixed in 7 min or less. Very nice person too. Gave him a nice tip.

I had just gotten a flat tire and luckily was only half a mile from the place so I decided to drive…read morethere. As soon as I pulled up they said "no problem we will fix it in about 3 minutes"! Best service I've received in a long time. These guys are awesome thanks for the tire fix!