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    Lowe's Home Improvement

    2.1 (36 reviews)
    Open 6:00 am - 10:00 pm

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    Lowe's Home Improvement  610 Winfield Dunn Pkwy, Sevierville, TN 37863  (865) 453 - 3115
    Vidhi P.

    You're local neighborhood Lowe's, what can I say? It's a home improvement department store and there's Home Depot right across from it. It's always clean, easy to find and the associates are always helpful and friendly. We've purchased bunch of things in bulk for the business and always gotten some sort of a discount or a good deal, however, we've had an issue before. Last year, we started renovating our business and we ordered and paid everything including the floor titles and wood. When our constructors were ready to install, we waited weeks for our order to come in or someone to notify us..nobody ever did. My husband and I personally went back to the store to get some answers. Once we got a chance to speak with customer service associate, they told us the tiles and wood were out of stock and they would be happy to refund us. That's good, but our issue was, WHY DIDN'T ANYONE REACHED OUT SOONER AND TOLD US IT WAS OUT OF STOCK?! If that was the deal, we've would've gotten our money back sooner and went somewhere else and saved that much time! You know?! We looked and drove from store to store to find similar flooring, but it was too expensive or just didn't have enough to cover the ground. Eventually, we found a place in Knoxville, and even though it was WAY expensive, we were hopeful we found it! If Lowe's would've notified us sooner, we would've saved $$$. Very upset with this experience.

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    Jeffeory H.

    If you have read any of my reviews you will know how I feel about home improvement stores. I have been extremely critical of the orange store to be exact. So coming in here there my expectations are on the low side and I'll admit Lowe's has set a standard. I have come here several times and not once have I ever not had an employee try and help me. You can find an employee to answer questions or help you find what your looking for. I spent the greater part of of a hour in the plumbing department and the employee spent a great deal of time helping me solve my complex multi connection project. I haven't had a time I've not found what I'm looking for. I am a Vet and they give a discount to us without any hassle. I have experienced major issues at the orange one when trying to get the Vet discount. If you are looking for any home items this should be you first and only stop. Lowe's has made a customer for life out of me.

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    Review Highlights - Lowe's Home Improvement

    I called this location and GEORGE, the manager, walked me through the process of returning and re issuing me new products.

    Mentioned in 2 reviews

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