Awesome fast, friendly, employees. Love the membership! Glad to have a Harbor Freight in Richmond!…read more5

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

They are awesome…read more They are requiring you to wear a mask when there. They have greeters at every door asking customers to put them on if they aren't already. Those greeters are also wiping down all the carts and baskets when they come back in. They are also not allowing anyone under 16 to come in. I went to look at some patio furniture and some bird feeders and such. While I was testing out some of the patio chairs I was looking at I was asked multiple times by passing associates if I needed any help or if I was doing okay. Some of the most attentive and customer service driven staff I've seen in a big store in a while. I didn't buy furniture this trip (the packaging will not fit in my car) but I will be back to purchase in a few days. I was also looking for some birthday gifts in the birding section. They have an abundance of different kinds of bird seed and a large variety of different feeders. I found a couple really cool ones. Check out was super fast, didn't have to wait in line walked right up. Their check out is totally contactless with the associate which is nice (granted their checkout system is always like that)

I visit this store a lot with my children as a fun activity. Customers and staff are friendly. The…read morestore is well organized and clean. Customer service even answers the phone! Seems some stuff happened during COVID dragging down the averages, but we've had a great time every time we've gone in!

Felt like I dropped into a hardware store from my childhood in the 70s. All the good stuff you…read moreneed and a proprietor who knows what they've got and what you need. Thank you!

DON't go to Lowes if you live downtown or on the west side…read more GO TO MENDENHAIIS ! They have everything I want 75 % of the time and Are only 6 minutes away .... Lowes is 16 --20 minutes away ( up to 40 minutes round trip ). Mindenhalls is a jewel , a gift for you. Support them or you will only have the almost one hour drive Lowes. Jonathan Stewart

Good old fashioned hardware store with helpful knowledgeable employees and about anything you can…read moreimagine you'd need. Always go here before you EVER think of going to one of the big mega-store chains!!

From the owner: In Business for 115 Years…read more Products: Hand Tools, Cutting Tools, Power Tools, Paints, Fittings, Abrasives, Fasteners, Saw Blades, Safety Supplies, Janitorial Supplies. Services: Industrial, Commercial, VMI, Industrial Vending, Kitting.

I've been to the Furniture Gallery several times and today I was on a mission, with hubby in tow…read more We were able to agree on a loveseat, 2 recliners, and end tables. RFG has a great selection of amazing furniture and we were helped by a gentleman named Greg. He is so sweet and so nice, and we walked that poor guy all over the store, upstairs and down.(Sorry Greg!!) But we did get some A---MAZING DEALS!!! Ask for Greg. He's fantastic!! And I'll be going back once I fill my piggy bank again!!

Huge selection of furniture! Everything we needed was at one location! Delivery was splendid. there…read morewas no 3-4 hour window. Appreciate that kind thought in our busy schedule. The pricing was more than fair. Thanks!

Typical Hobby Lobby as far as lay out and selection. Store was very clean and well organized even…read morewith being busy when we were there. I had a question to where something might be and the employee was friendly and knowledgeable. Bathrooms were clean and plenty of registers were open as we checked out. This Hobby Lobby was a winner!!!!!

My husband's favorite Ohio State 17x22 picture got knocked off the wall & broke the glass & frame…read more My son & I took it to this store & asked them to fix it. They were very helpful in the frames department & gave us some suggestions on new matting. We left the picture with them & an hour later, they said it was ready. My son paid the $77 for the new frame & glass plus new matting as a Christmas present for his Dad. We were pleased with the quality of the work & the speed of getting it done. I will definitely shop here again.

Granted, the store has opened recently. However, making 4 - 35 mile one-way trips to purchase the…read morecorrect RAM for a laptop is ridiculous. Wishing to upgrade the memory of my 5 month old Hewlett Packard, I went to the regional store. I was given incorrect information regarding the type of memory I needed and the upgrade capabilities of my unit. I took the memory back. They sold me DDR2-laptop. It did not fit; I needed DDR3. This time I took a copy of the specs, not just a hand written memo with the model number. The sales person directed me to the 4 gig- DDR3 package and said this is what I needed. The RAM did not look correct so I showed him the spec sheet. Nope, that is what I needed. I raised concern again at the checkout and was assured this is what I should buy. When I opened the back of my laptop the RAM inside the unit was a fourth of the sizeof that in the new package. Upon inspecting the RAM, it was for a PC desktop, NOT laptop. Calling the store did not bring satisfaction. The manager, while apologetic, offered no compensation other than regrets. The RAM will get returned and I am ordering it from Hewlett Packard. You do not get a second chance to make a first impression. This store has lost my confidence and business. 12/6/12 - Went in the store with a friend and came out with a surround sound system! Obviously the sales staff did something right. Very helpful, informed and listened to my needs regarding speaker quality with an emphasis on dialogue. This customer has changed her mind.

I was in the store yesterday and they were fantastic but when I tried to contact the store the…read morefollowing day to get more information about a new phone plan, the phone number that I got off the website was horrible. I was told that they could not connect me with my salesperson and the AI bots just kept me running in circles. this is a dreadful way to treat potential sales and a terrible customer service experience. makes me want to stop using Best Buy altogether.