I found a mower online for 1999.00 I went through chat with agent verified the item was NEW and had all accessories. Said was free assembly. I paid for it set up delivery for the following week. Due to lack of space I sold my mower! Before delivery store called me and we verified delivery. The guy at the store went on to tell me the mower was in the weather rain and sun for few years was water beaten had no keys and no charger and no batteries. I said no sir I bought and paid for a new one with all accessories, I screen shot all they chat and saved exactly what I bought and paid for. The guy said nope it had nothing and weather beaten. I said I'll calm corporate and deal with it. Again I told a day off work for delivery and sold mine. After I called corporate I get an email they cancelled my order! How unprofessional. I have a written agreement I was bought and paid for a BRAND NEW mower with all ACCESSORIES! It's clearly in print what I paid for!!!! read more

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Was attempting to assist my customer with a return to his closed debit card and the person that identified himself as a manager of the New Iberia store told me that he is not going to have me tell him how to run a credit, he knows how although the tran code he was using was incorrect. He then hung up on me. Called my customer back and this so called manager was still being rude to my customer and myself. Was proud of the fact that he hung up on me. His name is William and he would not even attempt to run the refund with the correct code that I was trying to give him. I have worked with debit cards for over 20 years but to William I didn't know what I was talking about. Very rude and unprofessional person, how he is a manager, I'll never understand. read more

Award for worlds slowest paint department & worst/nonexistent service after sale/instillation of windows! Horrible service all around!! read more

HI. I trayed to call Lowes in new Iberia I ask them if Thay have 4'x16 cement pads she said switching to lumber. it rang and rang Finly I hung up. called back same thing. called back same thing. called back and ask for manager waited and waited 1h then hung up. called back Thay hung up on me. called back hung up on me again.so I went over there and walked up to the first manager Tiffny. she looked me Downe like Hoo the hell ore you. And told me very wood you cant be back here. I said ok went around and ran in to manager Willum. He ask me what was Rong. I started to tell him what was Rong and tiffany started yelling at me. all I told you was you can't come back here. I told her I'm not talking about that. because I'm deft I talk high volume. he told me he is going to call the cops on me. before I cold tell him what was going on. I told him to go ahead and call the cops ILL wait for them. both managers diapered. I went look myself and paid them and loaded and left. called them and ask them for the 1800 number so I could report my experience. Thay put me on hole then hung up. how you like that for service. read more

Don't buy an appliance from Lowes. I bought an expensive Washing machine and it broke. Lowes is simply not interested in service after the sale. Not Lowes fault the machine broke. Poor service after the sale IS their fault. read more

We just left LOWE'S in New Iberia. My husband and I waited for an hour. One worker helped us for 10 minutes. Two other women workers asked us if we needed help told them yes said we had been waiting for 35 minutes by then. One of them called someone to come help us and we waited for 25 more minutes. The guy who was supposed to come help us was in the next aisle helping someone else. We waited for nothing. LOWE'S used to be our favorite place to go. But now I will have to really think about going back. #onemadcustomer read more

I love Lowes in New Iberia. The employees are friendly and helpful. I can usually find everything I need for projects there. I love to order online and pick-up in store. When I go into the store, the large garden center is always fun to shop. read more