I really like this place! It's got a lot of items from hedge trimmers to the wackable cast iron…read moreskillet. The employees are pretty neat and are willing to drop (most of) everything to help. Now you won't find THIS at a hardware store! They got a cat who won't bite or scratch you (probably for mice idk). And there's a robot called Tally that checks for stock of items and scans your items for price. Overall, a great place to get your new hardware!

I get the feeling that employees really don't care about the customer. The store looks great. The…read moreselection of merchandise is great. Prices are reasonable. Their promises about delivery and interest in solving a difficulty leave room for improvement.

This is a family owned store with amazing service…read more I purchased a Hustler Zero Turn from Lewis a few years ago. Great job on recommending the right one for my property. I couldn't be happier with my choice. Their shop just did my annual maintenance on my mower and did a fantastic job as usual. Looks brand new!!!! I highly recommend Lewis Hardware for all of your project needs. This is the place to purchase your mower from, if you want great service after the sale!

Mr. Joe, the manager I believe, and crew did a fantastic job with helping me with my Big Egg…read morepurchase. Not only was it the best package deal I found for the Green Egg, the customer service was genuine and insightful.

The customer service and personal attention provided at this location is AWESOME!!! Within 2…read moreminutes or less, someone will ask if they can assist you. Then they will actually walk you to the section and product you are looking for. Sometimes the big box stores beat them in price, but the customer service and personal attention you experience at this Ace Hardware will definitely make you a FAN!

Star Date 05172025 Captains Log…read more Went to Star Base Alpha also known as Ace hardware Oakland Tn. To get some stain. Apparently I've inadvertently travelled to the Mirror Universe where anyone can be made a manager regardless of how unprepared they are for the role. Now the rest of the story.... I called Ace Hardware, got a nice young lady and asked her if she had Min Max, Dark Walnut stain, number 2716, Gallon size. (I have called up there the last couple days looking for two gallons to be delivered since they have been out). The young lady tells me hold on, she checks, and comes back and says yes sir we have it in stock. I ask did you happen to notice how many? She says four cans. I say Perfect On my way!... I then get in my car and drive up there only to arrive and find out they do not have what I requested in Gallon size. They only have it in the small cans. Needless to say not happy about that as I made the drive all the way to ace in the middle of my project. I ask to speak to the manager. Out comes the manager, (manger in name only apparently). She ask can she help me. I tell her what happened. She looks and says yep we don't have that one. I ask why would your employee tell me they did. Answer I don't know. I tell her I drove all the way up here based on what the young lady had told me. She says we don't have that but we have Honey color in a gallon ....seriously. I ask her okay can't we do something to make it right. Sell me the four small cans, equals one gallon, at the gallon price. No answer just shakes her head then says not doing that. Instead she basically blows me off. I ask again are you not going to try and do anything to make this right. This is your companies mistake. Time is money, gas, inconvenience etc. I tell her I'm not expecting you to magically make a gallon can appear, but don't just stand there. No response except to tell me to stop being rude. I say your employee screws up and you got nothing to say. It seems to me at the very least it's a "I'm sorry sir for the mistake. I'll sell you the four cans for the gallon price or I'll give you ten percent off your next purchase the next time you come up just for your trouble and the confusion...instead nada. Do something...anything. Nope, I get nothing. I ask her for her name. She tells me it's Brandi. I assume it's with an i not with a y, as in incompetent, irreverent, inept. Her best answer at this point is to tell me I can call Ralph the owner on Monday. She then completely blows me off by asking another fellow, who she must have known standing nearby with a "Tom? can I help you". Very disappointed, very unprofessional for a manager that handle a customer this way. Look employees make mistakes, that happens, but Managers should be able to manage, to mediate and to resolve mistakes like this. Apparently Brandi with an i never learned those skills in Ace managerial school. No wonder people drive to Lowe's or Home Depot rather than deal with someone like her. Again very unprofessional.

The best thing about going to Ace....at least this location? The service. They almost always go…read morebeyond what any of the employees at The Home Depot or Lowe's will do. If one doesn't have experience with what your asking about , he or she makes the effort to ask if another staff member at the store does. Can't beat that kind of service. I also love the fact they keep my Traeger pellets in stock consistently!

Great people Great service; great family owned store. Always great to stop by this storeread more

Not the best selection of things in the world. But the…read moreemployees will bend over backwards to help find a solution to your problem and make your project work. Really great people work here.

So glad I found this place! I love everything about it! Angela has been amazing helping me find the…read moreright furniture for my living room. The quality and the prices are great but the knowledge, friendliness and incredible customer service will keep me driving from Memphis to Somerville!

Was shopping for a new recliner and thought I might as well check locally before shopping in…read moreMemphis at the big box stores. I was delighted to find a very nice chair at a good price. It was delivered the next day for no charge. They placed it in a upstairs room with no complaints and even took my old worn out chair down stairs. They even hauled it off for me. What more could I ask and could not be happier!

This is a very unprofessional establishment. I advise you to not leave your lawn mower for repair…read moreor warranty. The lawn mower was taken to Colonial Hardware, and the only thing that was wrong with it is that it overheats and has to cool down before starting again. When the lawn mower was picked back up, the repair person was rude, unprofessional? The lawn mower was left broken completely down, and in a box. This isn't at all how the lawn mower was brought in to be checked. The repair person was cursing and loud in front of other customers. If you would like a professional establishment, I suggest that you DO NOT go to Colonial Hardware.

I took my zero turn Toro 42 in to be repaired for not starting also a 50 in same problem. Both said…read moreto be ready I get home and try to cut it not cutting evenly check front tire pressure both about a pound need to be 45psi and one back tire 8psi need to be 25psi. Check both blades need to be sharpen. Now I just spent $325.00 to get back I call them and they told me I did not put that on the ticket, but they had no problem taking $50 To check it out. The did the same to my other mower and they sent it home with the battery needing charging . And paid over $225 to bring it home and put on a charger it won't start bad service from the person that service both of them.

Definitely recommend ordering from Simpson's Hardware. I live out of state, and hesitated to…read moreorder, but Simpson's had great prices and Rick was able to answer all of my questions -- so I took the plunge and ordered all of my kitchen hardware from him. Customer service is top notch. Rick is a little hard to reach on the phone, but he gets back to all emails in a super timely manner. Nothing fell through the cracks on my order, even when I had to reorder some pieces. Rick stayed on top of it the whole time. Super nice guy to talk to over the phone as well.

I would recommend Simpson hardware 100%.Rick the owner will stand behind the quility and is 100%…read moretrust worthy. That says alot these days.They are a Great business and I will continue to buy directly from him instead of my local Emtek dealership store.