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    Lowe's Home Improvement

    1.6 (54 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

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    The worst! Customer service has me on hold for 7 min awaiting a warranty number
    Francine H.

    This Lowe's customer service is the worst! Had me on hold 15 min. I could hear them conversating with others. Charging me large amount for a lawnmower I paid $309 for. I had only 6 months and it would not crank. Need to have a customer service class monthly !

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    3 months ago

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    11 months ago

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    5 months ago

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    6 months ago

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    1 year ago

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    8 months ago

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    10 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    charles from flooring, did a great job helping us. very professional and nice. i would highly recommend using him for future floor projects

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    Disappointing. Just plain disappointing. If it weren't for being one of the only major hardware store in the are, I wouldn't even go there.

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    4 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    9 years ago

    If you cannot buy buy something out of a bin do not place any kind of order with this store. Follow thru is zero.

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    8 years ago

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    9 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Thank you to A'shayla Blackshear, Sales Specialist, at Lowe's for helping me locate a replacement electronic garage door opener key pad this morning.

    Mentioned in 3 reviews

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    People searched for Hardware Stores 224 times last month within 15 miles of this business.

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    The Home Depot

    The Home Depot

    3.0(38 reviews)
    14.1 mi
    $$

    Hi Everyone, What do…read moreyou do when Home Depot in Bluffton, SC shows a quantity of 12 -3 pack toilet flappers in stock, so you order it online, pay for it online, and after you sent your wife to pick them up, and when she gets to the store, she's told they do not have them in stock? We had an outstanding experience and great customer service from Mike DeVito (no, not Danny's brother), who worked out a solution while my wife was standing at the service counter. Mike is a "get 'er done", type of guy, like I was in my business for my customers for over forty years, which I really appreciate. Customer service seems be harder and harder to come by these days but not apparently at Home Depot, as it is alive, and well! We both want to thank you Mike, because you did a great job, and are an outstanding example of why we have purchased almost all our major appliances (in six homes which we have owned), stone birch kitchen cabinets, along with hundreds fastener, screws, etc..., tons of tools, and a riding mower, to name a few, all from Home Depot. I know that a toilet flapper does not seem like an emergency, but when you've downsized from a home with four toilets to a house with two that three people have to use, it becomes extremely important because as you know, when you gotta go, you gotta go. I mean, it's not musical chairs, lol. Again, thanks Mike for doing a wonderful job of customer service and helping us. And thank you Home Depot for being smart enough to hire Mike. We will be back, because Home Depot is the place to get what you need, and get your job done, the first time!

    Exactly what I needed to fix the leaky sink I had the staff was very helpful in finding the right…read morevalve for my husband to fix

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement - hardware - Updated May 2026

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