Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.

My moonroof stopped working suddenly. Friend of mine took a look at it and told me that he was…read morepretty sure the moonroof motor was burned up and needed to be replaced. A friend and client recommended I go to accurate Autoglass because they were cheaper than the dealership. Should be named INACCURATE Autoglass. I dropped off my car around noon. He called me a couple hours in and told me he was having problems. It was after 5 o'clock when I reached back out asking what is going on. He had told me it should only take an hour or two. 3 at most. He told me to come back to the shop, and he will talk to me about what was going on. He claimed that when he took my old motor out that it was in fact burned up and needed to be replaced. Then he hooked up the new motor, and it worked at first, but then when he bolted it in, it stopped working. He said he tried everything he could think of and he doesn't know why it's not working. He told me with the old motor my equinox was throwing 13 codes, and now with a new motor, it's only throwing two. So I said, well what are the two codes it's throwing? So he grabs his tablet and has me read it as if I know anything about car codes. It's basically Latin to me. One of them said there was a problem with the Moon roof and one of them said there was a problem with the driver window. So I questioned him why there would be a problem with the driver window, and he said well, maybe because I disconnected the battery and that's the only window that has automatic up and down. I said did you check and make sure the driver window is working? You're not gonna send me home with my car with an inoperable window, are you? And he goes wait a minute let me go check. And I was right. The driver window was not functioning properly and he said he needed to reset it . Now mind you, I don't know anything about cars, but I would think he would check this before he sent me home with my car. Should I have to tell him to make sure the driver's window is working when he's clearly seeing a code that reads it's not? Grr..... So then I said well what are we gonna do about the moonroof now? And he says he did the job I hired me for. He put in the motor and he installed it. It's not his fault that it's not working. He didn't diagnose the problem. With his hands in the air like that somehow absolved him of responsibility. I said you've got to be joking. You expect me to pay you the full amount when I'm walking out of here and my moon roof still doesn't work? Why is it my fault that you don't know how to fix this? And he said there must be another problem. He said maybe the switch had gone bad or maybe the entire tracking mechanism had gone bad. Maybe the shade motor needs replaced as well. He said he didn't really know. He said he would call GM on Monday and see if they had any ideas, but if they didn't have any suggestions, he said he was going to wash his hands of this and literally clapped his hands in front of my face. I said I'm not comfortable paying you the full amount when I didn't get what I paid for. I said I'm happy to pay you for the motor. And he said he's not comfortable with that. He said worked all day on my car. I said I understand that, but you didn't do the job I hired you to do. Again he repeated himself that he didn't diagnose the problem and this isn't his problem anymore. He did what he was hired to do. So I reluctantly handed it over $500 cash of the total $625 quoted. And I drove my car home without a working moonroof and -$500 & no guarantee that anything he did helped. It could have made it worse. Monday night I reached out to him to ask what he found out about my moonroof. He said he would call me the next day. Did he even call? Probably not. Tuesday he emails me a bulletin from GM stating that there's a problem with this make and model regarding the moonroof, and he credited the remaining portion of my bill. He said I just need to go to a dealership. So I went to Team Chevy Valpo three days later, and they fixed it in five minutes. They said he clearly didn't reset the window. That's all it needed. Clearly Paul at accurate Autoglass should not be taking on this kind of business if he doesn't have the knowledge to do this properly. And I feel like he took advantage of me financially. If he was right and this was a bigger problem than a motor that needed replacing, he should've just called me and said that I need to take it to the dealership at that point. He shouldn't have expected the full amount knowing he didn't do his job and passing the blame off on GM. Be wary, Valpo. This was a stressful, frustrating and intimidating experience.

Suanne and her husband are great. Very straight forward. Which makes it simple. No B.S. I took my…read morecar there one time and Suanne came out and looked at the chip and said " I wouldn't worry about it unless it gets worse." How many businesses would do that? How many would have just tried to fix it or fix it and just charged me? I knew that I would be a return customer at that point. Check them out. You won't be disappointed!

Took my '85 Buick LeSabre to have them replace the trim around the vinyl top. I was told they…read morewould glue it on. They ended up using rivets. Damaged the paint job on trunk. Now have dimples along trunk. Returned to show them. Was told that the rivets were already there. Also molding did not wrap around the corners. They butchered the job, corners were done so sloppy, they don't even connect. Original quote $180. Total charged $287.25!

I hired lambert over a year ago to put new glass in my sunroom. Every time he claims he's coming to…read morefinish it he disappears for three weeks and I never hear back from him until I call him again. $7000 later my glass leaks worse than it did before he "fixed it". he never came back to finish the job or properly seal it or do the flashing so I now have to hire another company to fix his mistakes. I would definitely stay away from this company.

Mr Lambert installed a beautiful, superb, quality sliding shower door for our bathroom remodel . He…read morewas pleasant , punctual, and professional . Would definitely use his company again .

Amazing service. My cracked windshield was repaired quickly. I can barely see where the crack was…read more The repair man was efficient and personable.

Very satisfied with both the trip to my office to try to repair the chip (an incredibly reasonable…read more$65) before it starred (Tracey) and the in-shop replacement of the windshield by Walter (insurance deductible only). Discovered in the middle of a snowstorm five days later that my windshield wipers didn't work. I took the car back and it was fixed in FIVE MINUTES! Unfortunately I did have to schedule an appointment but warranty covered the cost.

A few months back my wife's 4Runner got hit by a deer. Two doors were badly dented and the mirror…read morewas torn off. The team at Govert were professional, on time and did an amazing job. Great service especially when unplanned things just happen.

I took my suv in for repairs as scheduled. They knew that if not completed the same day I would…read morehave to get a rental. They completed the repairs with a few hours to spare. They did more than the estimate covered and everything is beautiful. As a bonus they included a spotless wash and cleaned the interior.